Originally Posted by globeseeker

I spoke with an airline analyst and a FF expert for my story and both said that this problem of getting proper credit is not intentional, that it's usually due to incompatibility among CRSs. Their argument was that it takes airlines more time to fix these problems so they'd prefer to get it right the first time. Still, it seems that it wouldn't take that much effort to put in place better systems that could prevent many of these errors, don't you think?