Originally Posted by outoftown
If I have anything but my CO# on the legs of my CO metal that involve Continental Express flown by Colgan air, I get no credit, but CO is giving me CO credit after my requests for the longer connection legs, although those were already credited with DL mileage. I'm not complaining since the net result is more miles than I am supposed to get. I don't think it is accidental, since they have credited me this way three times with no credit for IAH to DRT on Colgan but RDU to IAH mileage on both DL and CO.
Actually, there's a reason for that, which I found out first hand (on NW, but same issue). CO non-mainline services operated by anyone other than ExpressJet are actually considered "Continental Connection", not "Continental Express". Specifically, I know Colgan Air and CommutAir are considered "Continental Connection" and while NW and DL award miles for Continental or "Continental Express", neither awards any miles for "Continental Connection".
Now, on the DL website, this is not
explicitly clear; all it says is:
10Continental Airlines:
Mileage may be earned on Continental-coded flights operated by Continental, ExpressJet, Continental Micronesia, or any SkyTeam partner. Mileage credit is not applicable for fares booked in E, M, G, or P class.
which I guess implies that Colgan Air, CommutAir, and other "Continental Connection" carriers are not SkyTeam partners.
The Northwest site is a little clearer, as it specifically says miles are earned only on:
Earning/Redeeming Miles
All Continental, Continental Express and Continental Micronesia-operated flights.
which excludes "Continental Connection" because it's not listed there.
Now, CO
does award miles for "Continental Connection" flights, so you should email them back and ask for retroactive credit in OnePass for all those IAH-DRT flights they never credited you for. Unless you don't want to look a gift horse in the mouth, that is.
