AA Miles for $0.00072 per mile (AA Shopping) - NOT HONORED
Aug 30, 2011, 7:43 pm
#3346
Join Date: Nov 2008
Location: ORD, LAX, LHR
Programs: AA EXP/2MM, Hertz 5*, HHonors Diamond
Posts: 974
I guess you're just SOL.
Last edited by 2millionquest; Aug 30, 2011 at 7:44 pm Reason: Corrected typo.
Aug 30, 2011, 9:06 pm
#3347
FlyerTalk Evangelist
Join Date: Nov 2002
Location: BOS, MHT
Programs: AA ltg, B6, DL, UA, AS, SPG/Marriott Plt, HH, Hyatt
Posts: 10,052
Aug 30, 2011, 10:58 pm
#3348
Join Date: Aug 2011
Posts: 30
Thank you for your email of August 28th, 2011. We again apologize for any inconvenience we may have caused you and are sorry to hear that you are not happy with our bonus offer.
While the offer featured on the AAdvantage eShoppingTM mall website gave a visual indication that online purchases of certain Verizon Wireless accessories would award 83,871 AAdvantage miles, this clearly was a mistake given the price of the item and the terms of the mileage offer for the purchase of new wireless service plans. Verizon’s Terms and Conditions for the offer clearly state that miles only can be earned on new wireless service plans, and not for accessory purchases. In addition, the Terms and Conditions for the AAdvantage eShopping program, which apply to all purchases, also state that the conditions and restrictions imposed by the merchant define the requirements for a qualifying purchase and control your eligibility for AAdvantage miles.
While each of these Terms & Conditions relieve Cartera from an obligation to award AAdvantage miles for any accessory purchases which were incorrectly advertised as including a mileage offer, we nevertheless realize this error may have encouraged you to buy an accessory you didn’t need or intend to keep. As mentioned in our previous communications, we have offered you and the other affected customers the following AAdvantage bonus miles, even if you decided to return those purchases:
· We will automatically post 2,500 AAdvantage bonus miles to your AAdvantage account within the next 10 business days.
· You will earn an additional 2,500 AAdvantage bonus miles if you make a new purchase through the AAdvantage eShopping mall in the next 30 days* (in addition to any other mileage offer associated with that qualifying purchase). AAdvantage bonus miles will be posted to your AAdvantage account within 45 days after the date the merchant notifies Cartera of a qualifying purchase.
Our offer of the above bonus miles reflects our continuing commitment to providing a positive shopping experience for all AAdvantage eShopping mall shoppers. Again, we apologize for any inconvenience this may have caused and look forward to your continued use of the AAdvantage eShopping mall to maximize your mileage earning.
Sincerely,
Petra
AAdvantage eShopping (SM) Customer Care
*In order to qualify for the 2,500 bonus mile purchase offer, you must shop with a participating online retailer through the AAdvantage eShopping mall website by September 24, 2011.
While the offer featured on the AAdvantage eShoppingTM mall website gave a visual indication that online purchases of certain Verizon Wireless accessories would award 83,871 AAdvantage miles, this clearly was a mistake given the price of the item and the terms of the mileage offer for the purchase of new wireless service plans. Verizon’s Terms and Conditions for the offer clearly state that miles only can be earned on new wireless service plans, and not for accessory purchases. In addition, the Terms and Conditions for the AAdvantage eShopping program, which apply to all purchases, also state that the conditions and restrictions imposed by the merchant define the requirements for a qualifying purchase and control your eligibility for AAdvantage miles.
While each of these Terms & Conditions relieve Cartera from an obligation to award AAdvantage miles for any accessory purchases which were incorrectly advertised as including a mileage offer, we nevertheless realize this error may have encouraged you to buy an accessory you didn’t need or intend to keep. As mentioned in our previous communications, we have offered you and the other affected customers the following AAdvantage bonus miles, even if you decided to return those purchases:
· We will automatically post 2,500 AAdvantage bonus miles to your AAdvantage account within the next 10 business days.
· You will earn an additional 2,500 AAdvantage bonus miles if you make a new purchase through the AAdvantage eShopping mall in the next 30 days* (in addition to any other mileage offer associated with that qualifying purchase). AAdvantage bonus miles will be posted to your AAdvantage account within 45 days after the date the merchant notifies Cartera of a qualifying purchase.
Our offer of the above bonus miles reflects our continuing commitment to providing a positive shopping experience for all AAdvantage eShopping mall shoppers. Again, we apologize for any inconvenience this may have caused and look forward to your continued use of the AAdvantage eShopping mall to maximize your mileage earning.
Sincerely,
Petra
AAdvantage eShopping (SM) Customer Care
*In order to qualify for the 2,500 bonus mile purchase offer, you must shop with a participating online retailer through the AAdvantage eShopping mall website by September 24, 2011.
Aug 31, 2011, 5:56 am
#3351
FlyerTalk Evangelist
Join Date: Nov 2002
Location: BOS, MHT
Programs: AA ltg, B6, DL, UA, AS, SPG/Marriott Plt, HH, Hyatt
Posts: 10,052
No, no one knows the link. No one knows that you can log in to the AAdvantage portal and click on "contact us." No one knows that it's contained in the sticky at the top of this forum. No one has ever asked that question before in this thread containing over 3000 message, so no one knows the answer.
I guess you're just SOL.
I guess you're just SOL.
Aug 31, 2011, 10:12 am
#3353
Join Date: May 2009
Location: ORD
Programs: AA EXP
Posts: 235
Aug 31, 2011, 10:20 am
#3355
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Greater DC
Programs: UA plus
Posts: 12,943
Seriously? Did you even look up page for the responses to the LAST person who asked such a question without putting any effort into this? 
Did you happen to look at the sticky on the forum, or even *gasp* do a search of your own? Hmmm, what is that name again .... oh yeah "CARTERA", and they even have an FT handle
Did you happen to look at the sticky on the forum, or even *gasp* do a search of your own? Hmmm, what is that name again .... oh yeah "CARTERA", and they even have an FT handle
Aug 31, 2011, 11:14 am
#3356
Join Date: Oct 2008
Location: United States
Posts: 131
Aug 31, 2011, 11:17 am
#3357
Join Date: Oct 2003
Location: PDX/AUS
Programs: AA-UA-AS IHG-SPG-Carlson
Posts: 4,562
Aug 31, 2011, 12:45 pm
#3358
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,767
Did your transaction show up on eShopping or you have to send the request for investigation?
Aug 31, 2011, 1:22 pm
#3359
Join Date: May 2009
Location: HNL
Programs: HA, DL, UA, PC Gold, A/club Plat, HH Gold, Hyatt Pl
Posts: 1,461
I think i'm going to do the restaurant.com coupon code "tastY" thing for my 2nd aa shopping portal purchase...from their site it looks like they are encourage the 80% off coupon....a 10$ coupon/gift certificate will cost 1$...plus its 18 miles/$1
https://www.aadvantageeshopping.com/...ndid=727006238
https://www.aadvantageeshopping.com/...ndid=727006238
Aug 31, 2011, 1:44 pm
#3360
Join Date: Dec 2004
Programs: UA-1K, MM, Hilton-Diamond, Marriott-Titanium
Posts: 4,432
I got the email for 2500 + 2500 after another purchase but still nothing in my aashopping account. Guess I just have to wait some more. It took me a long time to get the PM from Cartera so I guess everything is just taking a long time.