792 Free USAirways Miles
Sep 27, 2011 | 6:35 pm
#46
Join Date: Mar 2011
Location: BOS
Programs: US, AA, Delta, BA, Hilton, Marriot, HYATT
Posts: 433
2. The Sep 30 deadline I was given is based on 60 days from the date of purchase (not based on T&C, Good luck to all with the T&C).
3. I didn't take a screenshot and the offer was pulled from the website in couple of days after it was posted here, I don't have faith that it will be honored.
4. It is just a simple question, I don't think anyone will treat a simple question as a crisis (at least i wont).
Last edited by virtuo0; Sep 27, 2011 at 6:50 pm
Sep 28, 2011 | 8:19 am
#47
Join Date: Oct 2004
Location: BZN
Programs: AA:LT Platinum DL:LT Gold UA:1P MAR:LT Titanium
Posts: 8,292
1. I don't have to contact them if every offer is honored as per T&C. I had to contact them many times asking for missing miles.
2. The Sep 30 deadline I was given is based on 60 days from the date of purchase (not based on T&C, Good luck to all with the T&C).
3. I didn't take a screenshot and the offer was pulled from the website in couple of days after it was posted here, I don't have faith that it will be honored.
4. It is just a simple question, I don't think anyone will treat a simple question as a crisis (at least i wont).
2. The Sep 30 deadline I was given is based on 60 days from the date of purchase (not based on T&C, Good luck to all with the T&C).
3. I didn't take a screenshot and the offer was pulled from the website in couple of days after it was posted here, I don't have faith that it will be honored.
4. It is just a simple question, I don't think anyone will treat a simple question as a crisis (at least i wont).
Sep 28, 2011 | 5:07 pm
#48
Join Date: Mar 2011
Location: BOS
Programs: US, AA, Delta, BA, Hilton, Marriot, HYATT
Posts: 433
You are absolutely right....In the past you didn't get miles doesn't mean you wont get now. Also in the past you got miles doesn't mean you will get now. In the past you got miles within few weeks after making a purchase (irrespective of T&C) does and doesn't mean that you will get it or you won't.
I don't think US (or any business for that matter) will let their customers utilize resources needlessly if it becomes a repeating issue. If they do, probably they shouldn't be in business.
Nov 16, 2011 | 10:52 am
#55
Join Date: Dec 2010
Programs: US CP, MR Plat, SPG Plat, HHonors Gold, National X
Posts: 917
Nov 16, 2011 | 2:34 pm
#56
Join Date: Sep 2006
Posts: 526
Nov 16, 2011 | 3:25 pm
#59
Join Date: Oct 2010
Posts: 242
Problems in the past don't justify presuming you'll have the same this time, nor jumping the gun. Despite what you were told, the stated posting time in the T&Cs has not passed, and contacting them before it has simply utilizes resources needlessly. Wasting resources simply encourages fewer offers in the future.
Nov 16, 2011 | 4:01 pm
#60
Join Date: Sep 2005
Location: Columbia, SC
Programs: AA Plat, SPG/Marriot Gold, HHonors Diamond, Hyatt Expl
Posts: 2,363
Now that the DM mall is run by Cartera, you may as well give up on getting any responses. They run UA and AA malls, and I have never seen worse or more clueless retail operation. I have several inquiries from the UA mall that are now 8-10 weeks since initiation (and another 4-6 still since the actual purchase) with no response other than the initial automated acknowledgement. Suffice it to say that I have no intention of ever purchasing anything via any of those.