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Old Nov 16, 2011 | 4:01 pm
  #60  
akcae
15 Years on Site
 
Join Date: Sep 2005
Location: Columbia, SC
Programs: AA Plat, SPG/Marriot Gold, HHonors Diamond, Hyatt Expl
Posts: 2,363
Originally Posted by samdori
Not only have the miles not posted, but DM shopping mall seems to be ignoring us. I sent a request weeks ago as did other posters and haven't gotten a reply.
Now that the DM mall is run by Cartera, you may as well give up on getting any responses. They run UA and AA malls, and I have never seen worse or more clueless retail operation. I have several inquiries from the UA mall that are now 8-10 weeks since initiation (and another 4-6 still since the actual purchase) with no response other than the initial automated acknowledgement. Suffice it to say that I have no intention of ever purchasing anything via any of those.
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