[FARE GONE]Travelocity.ca quotes LX YYZ-DEL base fare at ZERO.
Dec 30, 2008, 9:24 am
#346
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well - there is a HUUUUUGE difference in a 0$ base fare between a short inner european economy flight and a business class fare including two intercontinental sectors one way.
btw, there are NO 0$ revenue fares - they have to be at least 0,01$. ryanair never gave away tickets for free (= 0$) but the ticket cost 0,01€.
BTW, i am still entertained by this thread
btw, there are NO 0$ revenue fares - they have to be at least 0,01$. ryanair never gave away tickets for free (= 0$) but the ticket cost 0,01€.
BTW, i am still entertained by this thread
Dec 30, 2008, 9:28 am
#347
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Just curious ...wouldn't a mistake be something that's covered by a travel agency's and/or airline's errors and omissions insurance?
Dec 30, 2008, 9:43 am
#348
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Interesting point. Although the deductible is probably pretty high, but probably not as high as 78 times $5,000.
Last edited by SFO777; Dec 30, 2008 at 10:57 am
Dec 30, 2008, 10:11 am
#349
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However, given the airlines choice to generate revenue through "taxes" and "fees" instead of through "fares", I'd say everyone whose credit cards has been charged has an enforceable contract. Those who haven't been charged, tough luck...maybe next time
Dec 30, 2008, 10:27 am
#350
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The quoted price (at least on the Swiss.com site) never broke out any separate charges. How the price was arrived at was never explained. I was quoted a total price per passenger. I never saw a zero dollar base fare or any number other than the total.
Dec 30, 2008, 10:44 am
#351
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I too a minute to call Travelocity.ca in India (800-457-8010).
They advised me that LX cancelled my ticket yesterday due to an 'internet error.' The agent stated LX had 'thousands and thousands' of customers who purchased these tickets (my ticket was YYZ-VIE via Zurich). I requested to speak to a supervisor, and the agent took my # down to have a supervisor call back.
I asked them whether hypothetically, I also had a right to call and change my mind regarding a ticket I purchased two days ago and request a refund, since Swiss has decided to do the same with my ticket. This reverse psychology apparently got lost in translation and did not get me too far...
I will also attempt to get resolution via other means - such as contacting Swiss Corporate directly.
They advised me that LX cancelled my ticket yesterday due to an 'internet error.' The agent stated LX had 'thousands and thousands' of customers who purchased these tickets (my ticket was YYZ-VIE via Zurich). I requested to speak to a supervisor, and the agent took my # down to have a supervisor call back.
I asked them whether hypothetically, I also had a right to call and change my mind regarding a ticket I purchased two days ago and request a refund, since Swiss has decided to do the same with my ticket. This reverse psychology apparently got lost in translation and did not get me too far...
I will also attempt to get resolution via other means - such as contacting Swiss Corporate directly.
Dec 30, 2008, 10:50 am
#352
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I too a minute to call Travelocity.ca in India (800-457-8010).
They advised me that LX cancelled my ticket yesterday due to an 'internet error.' The agent stated LX had 'thousands and thousands' of customers who purchased these tickets (my ticket was YYZ-VIE via Zurich). I requested to speak to a supervisor, and the agent took my # down to have a supervisor call back.
I asked them whether hypothetically, I also had a right to call and change my mind regarding a ticket I purchased two days ago and request a refund, since Swiss has decided to do the same with my ticket. This reverse psychology apparently got lost in translation and did not get me too far...
I will also attempt to get resolution via other means - such as contacting Swiss Corporate directly.
They advised me that LX cancelled my ticket yesterday due to an 'internet error.' The agent stated LX had 'thousands and thousands' of customers who purchased these tickets (my ticket was YYZ-VIE via Zurich). I requested to speak to a supervisor, and the agent took my # down to have a supervisor call back.
I asked them whether hypothetically, I also had a right to call and change my mind regarding a ticket I purchased two days ago and request a refund, since Swiss has decided to do the same with my ticket. This reverse psychology apparently got lost in translation and did not get me too far...
I will also attempt to get resolution via other means - such as contacting Swiss Corporate directly.
The agent I spoke with seemed pretty confident that 78 reservations were booked through Travelocity.
Dec 30, 2008, 10:53 am
#353
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Is it possible that the 78 number relates to the DEL reservations only, and perhaps more people than that booked trips to Zurich and other European destinations???
Dec 30, 2008, 10:57 am
#354
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You know... that is excatly why airlines wanted to go all e-tickets. They have full control of the tickets! They can then do what they want with it.
The agency ie Travelocity may have issued the ticket, but effectively it is the airlines that have the control. Just like the AZ ticket from CMB to NYC when people issued e-tickets on SQ stock. SQ effectively cancelled their portion of the flights rendering the entire ticket unusable. SQ just simply refused to honor their ticketing agreement.
So this is exactly what is happening here. LX is cancelling their agreement to issue the tickets. Nothing wrong with that. They have the right to refund whatever you had paid in full. If paper tickets had been issued then it would have been a different case. As then the agency would have to physically take the ticket to refund. Therefore the agency can then say - not our problem to do that.
But with e-tickets, that is what will be.
The agency ie Travelocity may have issued the ticket, but effectively it is the airlines that have the control. Just like the AZ ticket from CMB to NYC when people issued e-tickets on SQ stock. SQ effectively cancelled their portion of the flights rendering the entire ticket unusable. SQ just simply refused to honor their ticketing agreement.
So this is exactly what is happening here. LX is cancelling their agreement to issue the tickets. Nothing wrong with that. They have the right to refund whatever you had paid in full. If paper tickets had been issued then it would have been a different case. As then the agency would have to physically take the ticket to refund. Therefore the agency can then say - not our problem to do that.
But with e-tickets, that is what will be.
Dec 30, 2008, 10:58 am
#355
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Sure. My guess is that there were 78 total travelocity.ca bookings, but I could be wrong. In any event, I don't think this was around long enough for "thousands and thousands" of bookings to be made.
Dec 30, 2008, 11:00 am
#356
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Dec 30, 2008, 11:33 am
#357
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You know... that is excatly why airlines wanted to go all e-tickets. They have full control of the tickets! They can then do what they want with it.
The agency ie Travelocity may have issued the ticket, but effectively it is the airlines that have the control. Just like the AZ ticket from CMB to NYC when people issued e-tickets on SQ stock. SQ effectively cancelled their portion of the flights rendering the entire ticket unusable. SQ just simply refused to honor their ticketing agreement.
So this is exactly what is happening here. LX is cancelling their agreement to issue the tickets. Nothing wrong with that. They have the right to refund whatever you had paid in full. If paper tickets had been issued then it would have been a different case. As then the agency would have to physically take the ticket to refund. Therefore the agency can then say - not our problem to do that.
But with e-tickets, that is what will be.
The agency ie Travelocity may have issued the ticket, but effectively it is the airlines that have the control. Just like the AZ ticket from CMB to NYC when people issued e-tickets on SQ stock. SQ effectively cancelled their portion of the flights rendering the entire ticket unusable. SQ just simply refused to honor their ticketing agreement.
So this is exactly what is happening here. LX is cancelling their agreement to issue the tickets. Nothing wrong with that. They have the right to refund whatever you had paid in full. If paper tickets had been issued then it would have been a different case. As then the agency would have to physically take the ticket to refund. Therefore the agency can then say - not our problem to do that.
But with e-tickets, that is what will be.
And what ended up happening with the AZ deal?
Are you sad that you did not get in on this one?
Dec 30, 2008, 12:40 pm
#359
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Dec 30, 2008, 12:51 pm
#360
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Well I booked through swiss.com and it says my reservation can't be viewed online, so how would I find out? I haven't seen anything that would suggest I have a ticket number. This is an area in which I'm clueless.
It seems like a lot of people haven't been contacted yet, at least of those that are booked on LX metal across the pond, no? I'm not really that confident anymore, but I'm just a bit surprised that I still haven't been contacted.
It seems like a lot of people haven't been contacted yet, at least of those that are booked on LX metal across the pond, no? I'm not really that confident anymore, but I'm just a bit surprised that I still haven't been contacted.