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Originally Posted by palmanfr
(Post 29201371)
Yes it is indeed and I think that is the meaning here. But the translation of Captain Canuck is funnier considering the situation !
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Originally Posted by KL808
(Post 29201440)
My tickets are still intact on AF dot com. My credit card still has the charge pending though and checkmytrip has notes in the misc area with regards to fare pricing error.
Here's to hoping for a good holiday spirit and honoring the tix. |
Booked at 5pm (CEST) on Tuesday, cancelled between 6 and 8 pm (CEST) on Wednesday on airfrance.fr.
Still no call nor email. But I just received an email asking me to rate the website airfrance.fr (1 to 5 stars) following the booking process (and the reservation number clearly appears in the email). :rolleyes: :rolleyes: :rolleyes: :rolleyes: :rolleyes: |
Originally Posted by seris7
(Post 29200903)
My res on orbitz is still intact, can see it on AirFrance website and change seats...nobody called me, no e-mail received. OTA's reservations are probably harder to be cancelled for AF. No doubt they will knock on my door, but it's nice to be one of the latest survivors.
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My Amex charges went from 'pending' to final charges. Strange that Delta didn't cut those off earlier.
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Originally Posted by guy_listening
(Post 29201543)
Right there with you - still intact on AF and DL and no email or calls. However, no notes in the misc area at all on checkmytrip regarding fare pricing error.
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Data point:
Reservation disappeared the first evening. DL ticket/code. Unable to pull up anything on DL.com after that. AF/KLM showed all segment cancelled. EF showed inventory went back. The next morning, went to KLM/AF.com and noticed they added all segments back into the AF/KL PNR number. DL PNR still didn't pull up. However, the new segments are now AF coded instead of DL coded. All segments showed confirmed. Was able to re-select seats in F. EF showed inventory decreased by 1 again. PNR details showed PRICING ERROR by LAX, but also showed a new line "RETENTION" by another airport location. Contact info shows this new airport location. No email, no calls, all newly added segments confirmed. |
Flights cancelled - ticketing error
Everything going away...
Update on your recent Air France ticket purchase (KMMxxxxxx) "Dear Customer, Due to a system error, your ticket/s for travel on Air France in La Première/First Class which was recently purchased has/have to be cancelled and will be fully refunded, consistent with DOT guidelines and policy. We apologize for this inconvenience." An Air France representative will attempt to contact you by phone..." |
Originally Posted by seris7
(Post 29201121)
Still I don't understand why AF realized they published this promo fare only after selling 4000 tickets (or more)...looks like airlines are running their business like a family run business.
Considering there are 2 flights/day from LAX and 2 from SFO, with 9 seats in first class on each flight, it means they filled their first class seats for 111 days before understanding their mistake...Correct me if I am wrong. One flight per day from SFO on the 77W (4 seats in F) and two flights per day from LAX (9 seats on the A380 and 4 seats on the 77W) for a total of 17 seats per day. So if the alleged 4,000 seats were sold, it would fill the entire cabin from these two cities for the better part of the year. |
just got a second call telling me of the cancelation. can't say they aren't being thorough at least.
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Originally Posted by PV_Premier
(Post 29201753)
just got a second call telling me of the cancelation. can't say they aren't being thorough at least.
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Originally Posted by E.V.O.O.
(Post 29201646)
Data point:
Reservation disappeared the first evening. DL ticket/code. Unable to pull up anything on DL.com after that. AF/KLM showed all segment cancelled. EF showed inventory went back. The next morning, went to KLM/AF.com and noticed they added all segments back into the AF/KL PNR number. DL PNR still didn't pull up. However, the new segments are now AF coded instead of DL coded. All segments showed confirmed. Was able to re-select seats in F. EF showed inventory decreased by 1 again. PNR details showed PRICING ERROR by LAX, but also showed a new line "RETENTION" by another airport location. Contact info shows this new airport location. No email, no calls, all newly added segments confirmed. |
Originally Posted by josephstern
(Post 29201616)
My Amex charges went from 'pending' to final charges. Strange that Delta didn't cut those off earlier.
Otherwise, would we be in the "right" to dispute any posted charges through the bank to block the payment from actually being paid to the merchant? We shouldn't be subject to having to wait up to two statement cycles for the merchant to process the refund. |
Originally Posted by golfingboy
(Post 29201849)
Very strange indeed. If the merchant determines right away they will not provide goods/services and communicated that decision to the customer then shouldn't they manually decline the payment right away while its still pending? Otherwise, would we be in the "right" to dispute any posted charges through the bank to block the payment from actually being paid to the merchant? We shouldn't be subject to having to wait up to two statement cycles for the merchant to process the refund. |
Originally Posted by josephstern
(Post 29201869)
But anyone whose statement closes after the charge and before the credit will have reason to be pissed, for sure, especially if they don't pay in full and are thus paying interest from the moment the charge hits.
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