Oapos

Exactly. Why waste all of that time over a ticket that never should have existed.

Out of curiosity, did the .JP Facebook page have the terms listed before they updated it?

Paul4Travel

no..this is what i remeber..only on the promo link!

jatink129

Unless I get an explicit letter confirming cancellation of my ticket, I just plan to show up at FCO for my trip to Venice..since I'm going to be in Rome anyway.
At worst, I'll lose a little cab fare from Piazza di Trevi to FCO and back.

Alice11

Go to twitter:
https://twitter.com/alitalia

There's no update after Oct 20

BobKop

There is another discussion that is worth having here, which is about the fact that this is not a mistake fare, but rather a coupon with insufficient limitations. European law does not give a retailer (of whatever kind) the right to cancel a contract/transaction simply because they forgot to add the conditions intended. This is significant because it legally differs from the 'mistake' fare. Mistake fares are prices that are wrong; under European law a retailer does not have to comply the consumer if he could have had the reasonable expectation that the PRICE was a mistake.

For coupons, this expectation does not matter. Here is an example from Belgium (200.000 euro worth of wood flooring for 25 euro) where the retailer forgot to limit the amount of coupons usable per transaction:

http://www.youtube.com/watch?v=8Upti...eature=related

or another example: http://www.ad.nl/ad/nl/1014/Bizar/ar...r-1-euro.dhtml

hsk

It wont be a cheap trek ..

I'd hate to pay for that (not cheap) cab ride if the tix's rejected. :-)

jatink129

Thanks for bringing me down to earth Might just use the bus then.

BobKop

PS: is it just me or did this also bring Saudi Airlines' website down?

Catusa

Must be too much traffic on the Saudi site.

Avishai Cohen

same problem but this link wored http://www.saudiairlines.com/portal/...08c0f430aRCRD#- dead

aaron1262

This is exactly what happened 2 years ago with the Expedia $300 off coupon and reservations were honored..... I flew free and had 2 nights of hotel.

I love how every mistake fare that has come up in the past year or 2 ends up in a legal debate. And yet here we go again..... time to get the pop corn and enjoy the show!

brentito86

that is actually an interesting argument. the question is though...does anyone have the original terms & conditions with a timestamp or something as PROOF that the terms and conditions were changed. Then after that you would have to prove that your ticket was booked BEFORE the changed t&c! Not sure how you would do that because the e-ticket confirmation doesn't seem to have a time on it....saudi website does give the date though.

Enigma

I believe this is the interesting broader question. If an airline says, for example, that a voucher is only for flights ex-Japan, but you can actually book LHR-SIN using it, then who is responsible?:

1. The airline, because their systems did not block you from using the voucher (at the time of booking)?; or

2. You, for using the voucher in breach of the terms & conditions?

I personally think that, for online transactions, #1 should (but not necessarily does) apply. I just wish something like DOT existed for retail because there's way too many retailers getting away with pricing mistakes.

r0me0

exactly! And this time every reason they can come up with is just a terrible excuse for having made a too generous promotion.
They absolutely will cancel the tickets, I just can't see how this could stand legally, given that all their arguments are lies.

BobKop

http://sphotos-b.xx.fbcdn.net/hphoto...04011121_n.jpg
This is a link from the Facebook group. It does not have a time stamp, but I think there are enough witnesses here to prove it.