Feb 26, 2013, 9:19 am
Last edit by: getagb
Please edit or add information to this wiki as necessary.
Bienvenido to the Cancún International Airport / CUN master thread. Please feel free to add observations and suggestions, naturalmente. And you can also PM the original poster as a way to call attention to something in the original post that needs modification or change. ¡Gracias!
Link to ASUR official Cancún International website in English (mostly useless, lists arriving and departing flights)
Link to fake Cancún International Airport website (useless and grossly outdated)
See post #1 in this thread for more extensive information.
Terminals "Terminal 1 is used by some low-cost and charter domestic airlines; Terminal 2 is used by all of the scheduled domestic airlines and some international flights; and the new Terminal 3 handles primarily international operations of airlines from North America and Europe." (Wikipedia)
Terminal 1: Charter flights, and Magnicharters, TAR and VivaAerobus.
Terminal 2: Mostly domestic flights, some international arrivals from USA/Europe. Aerolineas Argentinas, Aeroméxico, Aerotucán, Air Transat, Avianca group, Copa, Cubana, Finnair, Interjet, LatAm, Southwest, Tui group, Volaris,
Terminal 3: The primary arrival terminal for interational flights from USA and Canada. air berlin, Air Canada and Air Canada Rouge, Air Europa, Air France, Alaska Airlines, American Airlines, British Airways, Delta, Frontier, Interjet, JetBlue, LOT, Lufthansa, Spirit, Sun Country, United, Virgin America, Virgin Atlantic, WestJet.
Terminal 4: The newest terminal, some flights from United States, Canada, Europe, and South America. AirEuropa, Airfrance, Condor, edelweiss, Eurowings, Frontier, Icelandair, Interjet, Lufthansa, Southwest, Sun Country, Thomas Cook, Virgin Atlantic, Westjet
Some may be seasonal, see others at Wikipedia (link)
Transport:
Most recommend arranging transport in advance; see the thread in limos, taxis, transfers here. The airport authorized taxis are charitably described by some as a "taxi mafia", and unless you know how to deal with this ilk avoid them. Uber/Lyft is not allowed to pickup at the airport, although they can dropoff.
N.B. Members are reporting lengthy delays checking in (high demand times suggest 2.5-3.0 hours prior to departure) and delays on arrival for immigration and customs, particularly during high traffic times / high season. This can vary according to demand - spring break, Christmas plan for long lines.
Travelers from the USA no longer need to complete an FMM form on arrival, just the passport and flight# is enough to get through immigration.
Bienvenido to the Cancún International Airport / CUN master thread. Please feel free to add observations and suggestions, naturalmente. And you can also PM the original poster as a way to call attention to something in the original post that needs modification or change. ¡Gracias!
Link to ASUR official Cancún International website in English (mostly useless, lists arriving and departing flights)
Link to fake Cancún International Airport website (useless and grossly outdated)
See post #1 in this thread for more extensive information.
Terminals "Terminal 1 is used by some low-cost and charter domestic airlines; Terminal 2 is used by all of the scheduled domestic airlines and some international flights; and the new Terminal 3 handles primarily international operations of airlines from North America and Europe." (Wikipedia)
Terminal 1: Charter flights, and Magnicharters, TAR and VivaAerobus.
Terminal 2: Mostly domestic flights, some international arrivals from USA/Europe. Aerolineas Argentinas, Aeroméxico, Aerotucán, Air Transat, Avianca group, Copa, Cubana, Finnair, Interjet, LatAm, Southwest, Tui group, Volaris,
Terminal 3: The primary arrival terminal for interational flights from USA and Canada. air berlin, Air Canada and Air Canada Rouge, Air Europa, Air France, Alaska Airlines, American Airlines, British Airways, Delta, Frontier, Interjet, JetBlue, LOT, Lufthansa, Spirit, Sun Country, United, Virgin America, Virgin Atlantic, WestJet.
Terminal 4: The newest terminal, some flights from United States, Canada, Europe, and South America. AirEuropa, Airfrance, Condor, edelweiss, Eurowings, Frontier, Icelandair, Interjet, Lufthansa, Southwest, Sun Country, Thomas Cook, Virgin Atlantic, Westjet
Some may be seasonal, see others at Wikipedia (link)
Transport:
Most recommend arranging transport in advance; see the thread in limos, taxis, transfers here. The airport authorized taxis are charitably described by some as a "taxi mafia", and unless you know how to deal with this ilk avoid them. Uber/Lyft is not allowed to pickup at the airport, although they can dropoff.
N.B. Members are reporting lengthy delays checking in (high demand times suggest 2.5-3.0 hours prior to departure) and delays on arrival for immigration and customs, particularly during high traffic times / high season. This can vary according to demand - spring break, Christmas plan for long lines.
Travelers from the USA no longer need to complete an FMM form on arrival, just the passport and flight# is enough to get through immigration.
CUN / Cancun International Airport master thread - what you need to know
Nov 27, 2022, 7:49 am
#271
FlyerTalk Evangelist
Join Date: Mar 2000
Posts: 17,423
Has anyone used an ATM in Cancun's Terminal 4? Very scant information on the web, which surprises me, but I've seen a vague report that there might be a regular ATM in Departures at T4. but none in Arrivals. It's apparently possible to get from Arrivals to Departures, but it seems a bit confusing and may require getting by a security guard. For obvious reasons, I'd like to pick up some pesos before leaving the airport.
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Nov 28, 2022, 12:49 pm
#272
Join Date: Nov 2007
Location: BOS
Programs: AA Exec Plat, UA 1K, BA Gold, AF Plat, Hilton Diamond, Marriot Plat
Posts: 303
Has anyone used an ATM in Cancun's Terminal 4? Very scant information on the web, which surprises me, but I've seen a vague report that there might be a regular ATM in Departures at T4. but none in Arrivals. It's apparently possible to get from Arrivals to Departures, but it seems a bit confusing and may require getting by a security guard. For obvious reasons, I'd like to pick up some pesos before leaving the airport.
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Nov 29, 2022, 7:19 pm
#273
FlyerTalk Evangelist
Join Date: Mar 2000
Posts: 17,423
So just as I was about to leave Cancun's T4 at the Ground Transportation door (past the rental cars) I saw a lone HKSB ATM. I juar wanted a small amount of money, smaller bills preferred, so I entered 1950 pesos. The machine said there would be an 80 peso fee, which was OK with me because Schwab reimburses me for that. As a last step it asked me to confirm that I agreed to their "special" (terrible) exchange rate of about 18 pesos per dollar plus some other nonsense fee. I hit the decline button, but it dispensed the cash anyway. I think that was some sort of dynamic conversion option and, hopefully, I just get the normal conversion rate. I will see when the charge goes through (the machine also said it couldn't print a receipt). Very weird experience, hope it worked out OK!
Dec 1, 2022, 10:32 am
#274
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,639
As a last step it asked me to confirm that I agreed to their "special" (terrible) exchange rate of about 18 pesos per dollar plus some other nonsense fee. I hit the decline button, but it dispensed the cash anyway. I think that was some sort of dynamic conversion option and, hopefully, I just get the normal conversion rate. I will see when the charge goes through (the machine also said it couldn't print a receipt). Very weird experience, hope it worked out OK!
Please refer to the following thread in the Credit, Debit and Prepaid Card Programs Credit Card Programs forum:
Dec 2, 2022, 2:12 pm
#275
Join Date: Nov 2007
Location: WAS
Programs: enjoyed being warm spit for a few years on CO/UA but now nothing :(
Posts: 2,507
Dec 26, 2022, 1:17 pm
#276
Join Date: Dec 2017
Location: YCD
Programs: AC 75K, HIlton Honors Gold, Marriott Gold Elite, Radisson Rewards Gold
Posts: 513
Got to the airport around 1230pm... bit of a madhouse with folks returning home. Construction only added 5 min today compared to the horror stories earlier this week Arrived at the lounge 1pm in Terminal 3 - they had a sign saying 90min wait, and was told it was actually 3hrs. Not sure which was right, but found seats at our gate and decided to skip it.
Jan 16, 2023, 1:28 pm
#278
Join Date: Aug 2005
Location: Brooklyn
Programs: Delta Diamond, Bonvoy something good; sometimes other things too
Posts: 5,050
Data points over the (late) holidays...arrived Jan 2 (T3), departed Jan 7.
Jan 2 was a madhouse ... arrivals hall was backed up to the back wall with little coordination, though we did eventually make it through the self-serve kiosks channel (to the left as you face the booths). As we were driving out of the airport toward PDC, there was a ton of inbound traffic on the airport road, though hard to tell while we were driving if it was bad enough that people were significantly delayed. There were also some northbound delays due to crashes on the highway from PDC.
The transfer company recommended leaving the hotel 4 hours before our flight to be safe (for a private transfer), we decided to go with 3 hours but I was a bit nervous having seen the traffic when we got in. As it turned out our trip up to the airport was smooth and we were at the terminal in 45 minutes, maybe less; check-in and security were also easy (though some for airlines, like Spirit, check-in looked a bit more chaotic). So, we got away with it, but I don't know what the right general advice would be on how early to head to the airport. I would probably be a bit more nervous if departing on "obvious" departure days like a Sunday, the end of a holiday weekend, etc.
Jan 2 was a madhouse ... arrivals hall was backed up to the back wall with little coordination, though we did eventually make it through the self-serve kiosks channel (to the left as you face the booths). As we were driving out of the airport toward PDC, there was a ton of inbound traffic on the airport road, though hard to tell while we were driving if it was bad enough that people were significantly delayed. There were also some northbound delays due to crashes on the highway from PDC.
The transfer company recommended leaving the hotel 4 hours before our flight to be safe (for a private transfer), we decided to go with 3 hours but I was a bit nervous having seen the traffic when we got in. As it turned out our trip up to the airport was smooth and we were at the terminal in 45 minutes, maybe less; check-in and security were also easy (though some for airlines, like Spirit, check-in looked a bit more chaotic). So, we got away with it, but I don't know what the right general advice would be on how early to head to the airport. I would probably be a bit more nervous if departing on "obvious" departure days like a Sunday, the end of a holiday weekend, etc.
Jan 17, 2023, 3:24 pm
#280
Join Date: Dec 2017
Location: YCD
Programs: AC 75K, HIlton Honors Gold, Marriott Gold Elite, Radisson Rewards Gold
Posts: 513
Jan 25, 2023, 6:26 pm
#281
Join Date: Jan 2023
Location: EWR/JFK
Programs: UA, AA, Delta, JetBlue, AsiaMiles, KrisFlyer, Aeroplan, ANA, Virgin Atlantic, BA, Hilton, Marriott
Posts: 10
Was there over New Years, leaving from Terminal 4 on a JetBlue flight. No expedited security, but the terminal looks newer than the other international terminals and quick line to get through security. Also there were VIP lounges on each end of Terminal 4.
Feb 2, 2023, 7:31 pm
#282
Join Date: Apr 2014
Programs: DL Gold, UA nothing (ex-GS), Marriott lifetime Plat, Hyatt Globalist
Posts: 920
Thanks, it was quite fast.
Feb 7, 2023, 12:46 pm
#283
Join Date: Apr 2005
Location: ORD
Programs: AA, UA Plat, HH Gold, Marriott Amb
Posts: 418
Haven't seen mention of this anywhere else, but there is a small Priority Pass lounge in Terminal 3 outside of security. It is at the end of the check-in desks across from the United Check in Area. It does not show in my Amex app for available lounges in CUN.
Has a small food menu and a full-ish bar available. The Chicken with Mole sauce was actually pretty good.
If you arrive really early because of traffic avoidance or early pickups, it is a nice place to kill a little time before going thru security.
Has a small food menu and a full-ish bar available. The Chicken with Mole sauce was actually pretty good.
If you arrive really early because of traffic avoidance or early pickups, it is a nice place to kill a little time before going thru security.
Apr 8, 2023, 8:22 am
#284
Join Date: Oct 2022
Location: IAD
Programs: United MileagePlus, GE
Posts: 17
First time flying out of Cancun. My flight out is at 11am from T3 on Easter Sunday (9 April). The transportation company at the resort is recommending pickup at 6am, 5 hours before departure. With kids in tow, thinking of pushing our resort departure time to 7am. Will this be an issue? I know getting there early in safer, but do I really need to head out 5 hours before? I am staying in Moon Palace, so about 7 miles from the airport.