Hello,

Please help if someone can find a better rate:

Hotel: JW Marriott Marquis Miami
Dates: 12/17/14 to 12/20/14
My Best Rate: $225 USD Daily ($250 incl taxes)
Marriott.com published rate: $260 (advance purchase), $289 regular

TIA!

My first time requesting help. I am usually able to get a great military rate ($93) at this hotel over the holidays for a two room suite but not this year!!

Hotel: Residence Inn Montgomery AL
Dates: 23 Dec 14, 24 Dec 14 and 25 Dec 14
Rate: $129 USD Daily
Room type: 2 bedroom suite

Appreciate any help!

Regards,
GoingGal

Newbie here:

Hotel: Shanghai Marriott Hotel City Centre
Dates: Nov 17 - Nov 18 (1 night)
Marriot regular rate: 1230 CNY
Room: Deluxe

Many thanks for any help.

Anybody able to help me out? Spending Turkey Day with our Navy Recruit-at-bootcamp son and want to stay:

One night
Any Room - 2 people

11/26/14 OR 11/27/14 (staying 2 nights but have a free anniversary cert for one of the two nights)

Residence Inn
Waukegan, Illinois

I've been checking for about 2 weeks and I see the exact same rate, all day - every day! $159 Desperately hoping to do better than this ... it's way outta my budget BUT I gotta spend the day with my son and we need this hotel for the OVEN in the room to cook da turkey!

Thanks for any help you can give!

Blessings all...

Unfortunately, the Residence Inn in Waukegan is now sold out for Wednesday Nov 26. Since you can't book it on Marriott.com any more, no way will you be able to get an LNF for it either.

If it's a Residence Inn you need, there's another one about 10 miles away, Residence Inn Chicago Lake Forest/Mettawa, with normal (without needing an LNF) rates around $109, and it's cat 3, so you can use your cert there. (Or, since it's cat 3, it's only 15k points, if you prefer to use points for the other night.)

If Mettawa is too far away, and you need a room with an oven, then I don't think the Marriott program will help you. The Candlewood Suites in Waukegan will also have an oven (though no breakfast and not as nice a room as at a Residence Inn), and it seems to be below $80, but that's in the IHG Club program.

You're the BOMB - thanks so much for checking it out for me and suggesting other options. I truly appreciate your efforts - peeps like you make flyertalk an incredible place to hang out! Thanks...

Correction: I should have only said the Candlewood Suites will likely have an oven.

If it's an oven you need, I strongly recommend you double-check with any given hotel to make they have an oven is all rooms, or if not which type of room you need to have an oven.

Folks, have you generally had any luck with LNF claims for hotels in Europe, Asia etc?

I recently submitted some claims which were all shot down with the 'voucher' argument, though none of the comparison sites actually use a voucher of any kind.

May we please have a list (perhaps even a wiki) of sites that are commonly rejected by Marrriott LNF staff ?

So what sites have you tried unsuccessfully? Listing these sites will help others avoid wasting their time on submitting claims that will be stillborn.

Conversely, what sites have worked and pass their criteria?

It's quite common with international bookings. Any discrepancies in under $10 will be shot down to currency differences.

Did you read the first post on this thread? Marriott monitors this thread.

[QUOTE=carsnoceans;23837191...Did you read the first post on this thread? Marriott monitors this thread.[/QUOTE]

Yes, I certainly did.

However, I do not understand why we have to kow-tow to Marriott.

In all other hotel forums on FT (which are no doubt monitored as well by the respective chains), there is no such imperative for reticence. So why should it be otherwise for Marriott?


More important, Marriott has made their LNF scheme a downright farce by evading claims by:

1. not being able to find lower rates on OTA sites, even when these are clearly pointed out in the claim form
2. by wrongly claiming compared OTAs use vouchers / are membership site and so on, when that is plainly not so
3. by using excuses such as "currency differences" when they run out of other creative excuses to evade the claim

So if Marriott is fraudulently denying claims, what have we got to lose? On the other hand, listing such denied claims on FT would hopefully shame Marriott into being more honest, though I would not bet on that.

Because Marriott is not denying all claims, and because even true voucher sites work for hotels in the USA (except when the LNF team has one of their geographically-challenged moments and says that San Franisco or Los Angeles is not in the USA !). One person can have a claim denied for site X, and another person can have a claim approved with site X. Why list site X just because of one denial, so that no one else can have an approval with it??? You seem to want to "throw out the baby with the bath water"!

Not everyone has trouble with all claims all the time. In fact, I have had only less than 1% of my claims rejected (but then all of mine so far have been within the USA). With practice comes more success...

Anyway, this is not the thread to discuss how LNF works (or doesn't work). That kind of discussion belongs in:

http://www.flyertalk.com/forum/marri...rsion-brg.html

As to why Marriott, I presume it's because of past experience. I presume at one time years ago, people did try listing the third-party sites they used, and found them shut down after being listed here. And then when that stopped, they stopped being shut down. In other forums, for whatever reason, that didn't happen. So that's why it's different in other forums.

But you're mistaken that all hotel forums on FT are actively monitored by the hotel program. Mariott, SPG, Hilton, and Wynham are, but IHG, Choice, and Best Western aren't. (In the Best Western forum, there's someone who works at an independently owned and operated Best Western branded hotel that monitors the forum, but no one from Best Western itself does.)

My 2 cents, sometimes they just plain make mistakes. You just have to guide them to finding what you saw. Mistakes run both ways. Just as sometimes geographcally challenged they can be mathematically challenged. Just write them back with an explanation.

I have been shot down a few times on my initial claims but have only not succeeded on 2. You also have to be flexible on hotel choices. I will stay at the one where I can get an LNF as opposed to another Marriott where I can't.
For example Im staying at the Renaissance instead of the LV Marriott.

Courtyard, Chico CA from 12/11/2014 to 12/13/2014 or the Residence Inn next door. I tried my usual sources but nothing. Right now here's what I am finding:

Courtyard: $99
Residence Inn: $129

Would appreciate your help in identifying a site suitable for a LNF claim for the Singapore Marriott Hotel on either 25-26 November or 26-27 November.

Thanks very much indeed.

You have PM.