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Old Nov 13, 2014 | 4:37 pm
  #2635  
shonamac
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Join Date: Aug 2008
Posts: 1,470
[QUOTE=carsnoceans;23837191...Did you read the first post on this thread? Marriott monitors this thread.[/QUOTE]

Yes, I certainly did.

However, I do not understand why we have to kow-tow to Marriott.

In all other hotel forums on FT (which are no doubt monitored as well by the respective chains), there is no such imperative for reticence. So why should it be otherwise for Marriott?


More important, Marriott has made their LNF scheme a downright farce by evading claims by:
  1. not being able to find lower rates on OTA sites, even when these are clearly pointed out in the claim form
  2. by wrongly claiming compared OTAs use vouchers / are membership site and so on, when that is plainly not so
  3. by using excuses such as "currency differences" when they run out of other creative excuses to evade the claim

So if Marriott is fraudulently denying claims, what have we got to lose? On the other hand, listing such denied claims on FT would hopefully shame Marriott into being more honest, though I would not bet on that.
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