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Old Dec 7, 2005 | 8:11 am
  #1  
uncle wiggily
Original Poster
10 Countries Visited20 Countries Visited30 Countries Visited20 Years on Site
 
Join Date: Nov 2002
Location: NYC/MIA
Programs: AA:Lifetime Platinum; MR:Lifetime Titanium
Posts: 501
Platinum MR # missing
I reserved a room online @ the San Francisco Rennaissance. I, of course, had signed on so my MR number automatically was included. I called the hotel yesterday and spoke w/the FD Manager who said that there was no indication of my MR number. I am, of course, am happy that I had called and was able to rectify the error.

This has not happened to me previously. Is it a fluke or has anyone else experienced a similar situation? If so, how do we insure that our MR numbers are included?

Thanks.
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Old Dec 7, 2005 | 3:54 pm
  #2  
Michigan Czar
20 Years on Site
 
Join Date: Jul 2004
Location: MI
Programs: DL PM, Marriott Platinum, National Executive Elite
Posts: 562
Originally Posted by uncle wiggily
I reserved a room online @ the San Francisco Rennaissance. I, of course, had signed on so my MR number automatically was included. I called the hotel yesterday and spoke w/the FD Manager who said that there was no indication of my MR number. I am, of course, am happy that I had called and was able to rectify the error.

This has not happened to me previously. Is it a fluke or has anyone else experienced a similar situation? If so, how do we insure that our MR numbers are included?

Thanks.
You could log in on Marriott.com and pull up your reservations, it will shop up if your number is on the reservation.
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Old Dec 8, 2005 | 2:44 pm
  #3  
Tiojelly
20 Years on Site
 
Join Date: Oct 2004
Location: Santa Monica
Programs: UA Gold, MR Plat (life gold), SPG Gold
Posts: 899
The only time that I have not rec. a plat welcome gift was at a courtyard. The manager indicated they did not have the # on the account. I had reserved the hotel under the same method (marriott website) that I had at 3 previous stays at the hotel. I did have the res from the website printed out prior to arrival.

Left the hotel with an extra $50
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