I reserved a room online @ the San Francisco Rennaissance. I, of course, had signed on so my MR number automatically was included. I called the hotel yesterday and spoke w/the FD Manager who said that there was no indication of my MR number. I am, of course, am happy that I had called and was able to rectify the error.

This has not happened to me previously. Is it a fluke or has anyone else experienced a similar situation? If so, how do we insure that our MR numbers are included?

Thanks.