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-   -   Concierge Lounges "Ordinarily" Open On Weekends (https://www.flyertalk.com/forum/marriott-rewards/427817-concierge-lounges-ordinarily-open-weekends.html)

ENSANERIDE Sep 16, 2005 8:17 pm

Oklahoma City OKC Renaissance open the typical Sunday night until Friday morning. Good amount of food offered during breakfast and evenings. ^

Jon Maiman Sep 17, 2005 1:01 pm

Renaissance Flatiron Suites - Broomfield, CO - No Lounge, Coupons for full breakfast buffet during the week. Not sure on weekends.

--Jon

fgriggs Sep 19, 2005 12:37 pm

San Mateo Marriott San Francisco Airport
 
This Marriott's concierge is closed from noon Friday to Sunday 5:00 pm. They do offer breakfast on the weekend. They have a list in the dining room of permitted guests.

Now some surprising news this Marriott has a far better concierge lounge than most properties. The breakfast assortment is better than most and the snacks at night are pretty good. They also have desserts and candy bars at 7:30. Guests are allowed to pour their own drinks at the honor bar.

They changed the weekend breakfast policy and no longer offer weekend breakfasts for platinums. No coupons, no list. I asked![B]

dan1431 Sep 20, 2005 10:15 am

Renaissance Polat Istanbul, Turkey OPEN 365 plus free internet terminal in the lounge area.

Dan

ohmark Sep 25, 2005 7:12 am

Ren Paris Vendome?
 
I assume the Ren Paris Vendome has no lounge. Do they do breakfast coupons during the week? Weekend?

ohmark Sep 28, 2005 3:47 pm


Originally Posted by ohmark
I assume the Ren Paris Vendome has no lounge. Do they do breakfast coupons during the week? Weekend?

To answer my own question: no lounge, but plats get comped full breakfast in restaurant or room service seven days (no coupons issued or necessary). Don't know about golds.

dg4255 Sep 30, 2005 1:28 pm

Athens Ledra - open 7 days a week

Jon Maiman Sep 30, 2005 3:25 pm

Kansas City MO Downtown Marriott - Closed Weekends, not sure about coupons. Lounge has eggs and oatmeal for breakfast in addition to standard continental breakfast items.

--Jon

ikwia Oct 1, 2005 4:35 pm

England:
Marriott Swindon - no lounge at all, free full buffet every day for Plats
Marriott LHR - lounge open weekends

boltor Oct 1, 2005 6:22 pm

Sao Paulo, Brazil Airport Marriott

C-Lounge is closed on weekends for breakfast, but is open for coffee, non-alcoholic dinks and snacks. As a platinum, I was provided with free breakfast on the weekend in the restaurant. During the week I was provided with the option of the C-Lounge breakfast or the restaurant breakfast (which had more options).

During the week (SUN - THU) they had a 2 hour HAPPY HOUR with free beer or wine.

jonathansullivan Oct 2, 2005 12:59 pm

Reply #100 with 6500+ Views...Wow!
 
First, I want to appologize for not updating since mid summer. It's been a long few months (preparing for a new born in November :D )

I went back and updated the first post to reflect everyones input since the last update.

Please continue to post any new info, corrections, or changes. Unfortuntely, the changes I keep finding seem to be once open lounges are now closing on the weekend. Wish these managers understood how it sets them apart from the competition.

Thanks again everyone for your insight!

Jonathan

pinniped Oct 7, 2005 8:08 am


Originally Posted by snorkmaster
MAY 30, JUNE 13, JUNE 27, OCT 10, NOV 7, NOV 28 (per the rate rules)

not last weekend, when i was there. :(

Update: I just talked to the front desk at the Renaissance Chicago, and they say their lounge is NOT open this weekend. :mad: Website still shows the above language in the Concierge Level rate rules.

Crapalicious. I have a reservation on hold for Hilton Chicago, where they don't guarantee Golds even basic room type. And I have a reservation on hold for this Renaissance, where I have King/Nonsmoking guaranteed, but now it appears that there will be no Sunday morning lounge.

I'm think I'm just gonna pitch a tent in Grant Park.

GoCubs Oct 7, 2005 1:58 pm

That's lousy. I have a reservation for the weekend of Nov 7th - I wonder what they'll do about that weekend?

pinniped Oct 7, 2005 3:43 pm


Originally Posted by GoCubs
That's lousy. I have a reservation for the weekend of Nov 7th - I wonder what they'll do about that weekend?

Well, if you or I stay there on these weekends, I think we have a pretty good case for breakfast certs and maybe a little bit of appetizer credit at the bar.

Keep a screenshot of the rate rules from Marriott.com and politely ask for it at check-in if the lounge is actually closed. The one time something similar happened - a lounge that was supposed to be open on a Sunday night wasn't - the manager put a $25 food credit on my folio and sent me happily on my way to the bar. :)

I still half-expect that the lounge will be open. Perhaps it's a situation where the communication about these "special" weekends hadn't made it through to the staff I was speaking to this morning.

pinniped Oct 7, 2005 7:54 pm

Update: Renaissance Chicago's lounge is now closed permanently on weekends. I spoke to three people today, including a manager, who was aware of the website language but said in no uncertain terms: no weekend lounges anymore, period. I warned him that he might have a few unhappy marathon runners on his hands at 6:30AM Sunday, and I canceled my reservation.

I called Hilton Chicago, explained my predicament, and they were kind enough to open up a King-Nonsmoking room on their Exec Floor, to which I have now "e-checked" in.

In other circumstances, I probably would've stayed put at the Renaissance - I hear its a very nice hotel - and with a printout of my rate rules I'm sure they would have thrown me a couple of free breakfasts.


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