No concierge lounge
Nov 4, 2004 | 8:44 pm
#1
Original Poster
Join Date: Jul 2004
Location: Thailand
Programs: Marriott LT Titanium; IHG Diamond Ambassador
Posts: 1,150
No concierge lounge
This has happened twice to me.
The REN Mayflower in DC
MAR Suites Washington Dulles
Neither of these properties have a lounge.
They offered me breakfest in the resturant.
No water, snacks, food, desert, etc.
Should I press it in the future and ask that they let me pick off the menu without charge?
The REN Mayflower in DC
MAR Suites Washington Dulles
Neither of these properties have a lounge.
They offered me breakfest in the resturant.
No water, snacks, food, desert, etc.
Should I press it in the future and ask that they let me pick off the menu without charge?
Nov 4, 2004 | 11:17 pm
#2
Suspended
Join Date: Jan 2003
Posts: 8,720
Originally Posted by rebadc
This has happened twice to me.
The REN Mayflower in DC
MAR Suites Washington Dulles
Neither of these properties have a lounge.
They offered me breakfest in the resturant.
No water, snacks, food, desert, etc.
Should I press it in the future and ask that they let me pick off the menu without charge?
The REN Mayflower in DC
MAR Suites Washington Dulles
Neither of these properties have a lounge.
They offered me breakfest in the resturant.
No water, snacks, food, desert, etc.
Should I press it in the future and ask that they let me pick off the menu without charge?
No. That is not in the rules and you are not supposed to get that.
Nor are you entitled to such under either SPG, Hilton or Hyatt, despite your top tier status.
Be happy that you are an elite in those programs, rather than demanding something you are not entitled to receive in the first place. If you don't believe me, just read the rules of each and every program.
My 2 centavos.
Nov 5, 2004 | 5:40 am
#3
Join Date: Mar 2001
Location: Ann Arbor, Michigan USA
Programs: Marriott lifetime Titanium, Delta Platinum
Posts: 5,485
The breakfast provided at the Mayflower, in lieu of a concierge lounge, is quite generous. It is served in a beautiful room, with choice of buffet or anything off the menu. In addition, in my experience the Mayflower is quite generous with upgrades to plats, including suites. All in all, to me, more than a fair trade for the lack of a C lounge. Also, the Marriott Suites I've stayed at do not have C lounges. The one in Atlanta also offers breakfast to plats in the restaurant with choice of buffet or menu.
Apr 29, 2005 | 5:49 pm
#4
Join Date: Sep 2001
Location: SJC (AA PLT 2MM - Marriott LTT - Avis Preferred)
Posts: 2,251
Any of you GLD's who've stayed at the Mayflower on the weekends been given the comp breakfast?
Apr 29, 2005 | 7:26 pm
#5
Join Date: Mar 2001
Location: Ann Arbor, Michigan USA
Programs: Marriott lifetime Titanium, Delta Platinum
Posts: 5,485
Originally Posted by ntamayo
Any of you GLD's who've stayed at the Mayflower on the weekends been given the comp breakfast?
Apr 30, 2005 | 5:43 pm
#6
Join Date: Jul 2004
Posts: 82
Originally Posted by rebadc
This has happened twice to me.
The REN Mayflower in DC
MAR Suites Washington Dulles
Neither of these properties have a lounge.
They offered me breakfest in the resturant.
No water, snacks, food, desert, etc.
Should I press it in the future and ask that they let me pick off the menu without charge?
The REN Mayflower in DC
MAR Suites Washington Dulles
Neither of these properties have a lounge.
They offered me breakfest in the resturant.
No water, snacks, food, desert, etc.
Should I press it in the future and ask that they let me pick off the menu without charge?
It never hurts to ask,
May 2, 2005 | 12:15 pm
#7
Join Date: Mar 2005
Programs: SWA - DL - Diamond - 1MM, A List, Marriott - Plat - Lifetime, AmEx - Plat, AAA, Avis - Preferred
Posts: 345
I understand your frustration but they are following the rules. As a plat, if the property does not have a lounge, they give you a breakfast cert (I have also been given a appetizer cert at some locations...but not the rule). If you find this unacceptable, I think your only recourse is to chose a location with a lounge. The website generally lets you know or you can call the 800 # and they will let you know.