I understand your frustration but they are following the rules. As a plat, if the property does not have a lounge, they give you a breakfast cert (I have also been given a appetizer cert at some locations...but not the rule). If you find this unacceptable, I think your only recourse is to chose a location with a lounge. The website generally lets you know or you can call the 800 # and they will let you know.