New Cancellation Policy
Aug 11, 2017, 2:42 am
#166
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,017
There are still some properties in the US that haven't made the switch. I just booked one that offered 3pm day prior cancellation listed in their T&C's and my email conf.
Dec 11, 2017, 8:03 am
#167
Join Date: Sep 2006
Location: ORD
Programs: United Plat 2MM, Hilton Gold
Posts: 2,727
Dec 11, 2017, 9:26 am
#168
Join Date: Feb 2005
Programs: Marriott Lifetime Titanium (former PP), Hilton Silver, UA Silver, AS Member, Hertz 5*
Posts: 3,906
Actually, I would like to see the hotel guarantee my reservation and room. If I have to cancel two or three days before check-in then they should have to do the same if they are going to be overbooked. How long before a hotel has to drag someone out the building because the person's booked room isn't available?
This is not a Marriott brand property, but the Hampton Inn in Clackamas, OR still lets you cancel by 6 pm on day of arrival for paid and award stays. That property used to be real good for point and cash stays when you could get them for $40+tax and 8k Hilton points under the old points and cash with Hilton. They are customer friendly, put out a better breakfast than most Hampton properties and often sell out.
Dec 13, 2017, 8:59 pm
#169
Join Date: Jan 2016
Programs: SkyTeam Elite, HH Gold, Marriott Titanium
Posts: 262