Is Virtual Concierge a Thing of the Past?
#1
Original Poster


Join Date: Feb 2008
Location: SAV,JAX
Programs: AA-LT Gold 1.2MM ,DL, Marriott LT TITANIUM; HH Gold, AMEX PLT
Posts: 495
Is Virtual Concierge a Thing of the Past?
Checking in to the Vienna Marriott on Monday, July 8. Have yet to receive a reminder of the stay or an email from the Virtual Concierge. I am surprised that it is this late.
Has anyone else experienced this?
I was going to ask to be considered for an upgrade. Would it be advisable to call the Platinum line to request this since at this late date it does not appear I will get this email.
Thanks for the advice,
Terri
Has anyone else experienced this?
I was going to ask to be considered for an upgrade. Would it be advisable to call the Platinum line to request this since at this late date it does not appear I will get this email.
Thanks for the advice,
Terri
#2
Join Date: Feb 2008
Location: CLT
Programs: AA-EXP, MR-PP
Posts: 3,440
Nope, it is not. Some hotels might not send out that but I have one for stay starting in 2 days.
#3



Join Date: Sep 2001
Location: SJC (AA PLT 2MM - Marriott LTT - Avis Preferred)
Posts: 2,252
If you need the direct url for Vienna Marriott VC, it's http://www.stayatmarriott.com/vieat
BTW, entering the hotel's 5-letter code after the final slash will get you the VC for (most of) the full-service properties.
BTW, entering the hotel's 5-letter code after the final slash will get you the VC for (most of) the full-service properties.
#4
Original Poster


Join Date: Feb 2008
Location: SAV,JAX
Programs: AA-LT Gold 1.2MM ,DL, Marriott LT TITANIUM; HH Gold, AMEX PLT
Posts: 495
If you need the direct url for Vienna Marriott VC, it's http://www.stayatmarriott.com/vieat
BTW, entering the hotel's 5-letter code after the final slash will get you the VC for (most of) the full-service properties.
BTW, entering the hotel's 5-letter code after the final slash will get you the VC for (most of) the full-service properties.
#5


Join Date: Jul 2012
Location: RDU
Programs: DL(PM), UA(Silver), AA(EXP) Marriott(Ti), HH(Gold), Hertz(PC)
Posts: 2,927
Checking in to the Vienna Marriott on Monday, July 8. Have yet to receive a reminder of the stay or an email from the Virtual Concierge. I am surprised that it is this late.
Has anyone else experienced this?
I was going to ask to be considered for an upgrade. Would it be advisable to call the Platinum line to request this since at this late date it does not appear I will get this email.
Thanks for the advice,
Terri
Has anyone else experienced this?
I was going to ask to be considered for an upgrade. Would it be advisable to call the Platinum line to request this since at this late date it does not appear I will get this email.
Thanks for the advice,
Terri
#6


Join Date: Oct 2001
Programs: LTP, PP
Posts: 9,108
If you need the direct url for Vienna Marriott VC, it's http://www.stayatmarriott.com/vieat
BTW, entering the hotel's 5-letter code after the final slash will get you the VC for (most of) the full-service properties.
BTW, entering the hotel's 5-letter code after the final slash will get you the VC for (most of) the full-service properties.

