FlyerTalk Forums - View Single Post - Is Virtual Concierge a Thing of the Past?
Old Jul 5, 2013 | 8:12 am
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tbrein
All eyes on you!
15 Years on Site
 
Join Date: Feb 2008
Location: SAV,JAX
Programs: AA-LT Gold 1.2MM ,DL, Marriott LT TITANIUM; HH Gold, AMEX PLT
Posts: 495
Is Virtual Concierge a Thing of the Past?

Checking in to the Vienna Marriott on Monday, July 8. Have yet to receive a reminder of the stay or an email from the Virtual Concierge. I am surprised that it is this late.
Has anyone else experienced this?
I was going to ask to be considered for an upgrade. Would it be advisable to call the Platinum line to request this since at this late date it does not appear I will get this email.
Thanks for the advice,
Terri
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