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Thread: Is Virtual Concierge a Thing of the Past?
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Old Jul 5, 2013 | 6:00 pm
  #5  
fliesdelta
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Join Date: Jul 2012
Location: RDU
Programs: DL(PM), UA(Silver), AA(EXP) Marriott(Ti), HH(Gold), Hertz(PC)
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Originally Posted by tbrein
Checking in to the Vienna Marriott on Monday, July 8. Have yet to receive a reminder of the stay or an email from the Virtual Concierge. I am surprised that it is this late.
Has anyone else experienced this?
I was going to ask to be considered for an upgrade. Would it be advisable to call the Platinum line to request this since at this late date it does not appear I will get this email.
Thanks for the advice,
Terri
I got the virtual concierge emails for every stay I booked in Hong Kong earlier this year, but for only one of my USA stays. So, I guess it's one of those YMMV things.
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