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Is Virtual Concierge a Thing of the Past?

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Is Virtual Concierge a Thing of the Past?

 
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Old Jul 5, 2013 | 8:12 am
  #1  
Original Poster
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Is Virtual Concierge a Thing of the Past?

Checking in to the Vienna Marriott on Monday, July 8. Have yet to receive a reminder of the stay or an email from the Virtual Concierge. I am surprised that it is this late.
Has anyone else experienced this?
I was going to ask to be considered for an upgrade. Would it be advisable to call the Platinum line to request this since at this late date it does not appear I will get this email.
Thanks for the advice,
Terri
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Old Jul 5, 2013 | 9:55 am
  #2  
 
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Nope, it is not. Some hotels might not send out that but I have one for stay starting in 2 days.
iztok is offline  
Old Jul 5, 2013 | 12:15 pm
  #3  
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If you need the direct url for Vienna Marriott VC, it's http://www.stayatmarriott.com/vieat

BTW, entering the hotel's 5-letter code after the final slash will get you the VC for (most of) the full-service properties.
ntamayo is offline  
Old Jul 5, 2013 | 2:18 pm
  #4  
Original Poster
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Join Date: Feb 2008
Location: SAV,JAX
Programs: AA-LT Gold 1.2MM ,DL, Marriott LT TITANIUM; HH Gold, AMEX PLT
Posts: 495
Originally Posted by ntamayo
If you need the direct url for Vienna Marriott VC, it's http://www.stayatmarriott.com/vieat

BTW, entering the hotel's 5-letter code after the final slash will get you the VC for (most of) the full-service properties.
Thank you
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Old Jul 5, 2013 | 6:00 pm
  #5  
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Originally Posted by tbrein
Checking in to the Vienna Marriott on Monday, July 8. Have yet to receive a reminder of the stay or an email from the Virtual Concierge. I am surprised that it is this late.
Has anyone else experienced this?
I was going to ask to be considered for an upgrade. Would it be advisable to call the Platinum line to request this since at this late date it does not appear I will get this email.
Thanks for the advice,
Terri
I got the virtual concierge emails for every stay I booked in Hong Kong earlier this year, but for only one of my USA stays. So, I guess it's one of those YMMV things.
fliesdelta is offline  
Old Jul 6, 2013 | 9:31 am
  #6  
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Join Date: Oct 2001
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Originally Posted by ntamayo
If you need the direct url for Vienna Marriott VC, it's http://www.stayatmarriott.com/vieat

BTW, entering the hotel's 5-letter code after the final slash will get you the VC for (most of) the full-service properties.
That is great, thanks, is there a listing somewhere of this codes?
joshua362 is offline  
Old Jul 6, 2013 | 11:54 am
  #7  
 
Join Date: Feb 2008
Location: CLT
Programs: AA-EXP, MR-PP
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Originally Posted by joshua362
That is great, thanks, is there a listing somewhere of this codes?
Just look at Marriott web page and go to the hotel in question then look at the URL and you will notice the code there.
iztok is offline  


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