LNF on $0.20 difference?
Jul 9, 2012 | 4:06 pm
#1
Original Poster
Join Date: Jun 2012
Posts: 114
LNF on $0.20 difference?
I hope this doesn't sound too petty/cheap, but for a hotel stay I'm looking at, the Marriott rate is $79.20, and I found a publicly available rate for $79.00. Technically this rate is lower, and after the 25% discount, should save me about $20. Anyone ever tried to submit an LNF when the rate difference is so small?
Jul 9, 2012 | 4:46 pm
#2
Join Date: May 2012
Location: MSP
Programs: Delta Skymile DM, Marriott Platinum, PC Gold, Avis Chairman's Club, National EE
Posts: 728
Let us know how it goes.
I once got a bill (not from Marriott) for about $.20. Of course it cost more to send it than they would have received if I sent it in.
I once got a bill (not from Marriott) for about $.20. Of course it cost more to send it than they would have received if I sent it in.
I hope this doesn't sound too petty/cheap, but for a hotel stay I'm looking at, the Marriott rate is $79.20, and I found a publicly available rate for $79.00. Technically this rate is lower, and after the 25% discount, should save me about $20. Anyone ever tried to submit an LNF when the rate difference is so small?
Jul 9, 2012 | 5:34 pm
#3
Join Date: Nov 2008
Location: Canada
Programs: Marriott LT Gold, IHG Club, Hertz Gold, Aeroplan, Avios, SkyMiles, Thrifty, AMEX
Posts: 989
I hope this doesn't sound too petty/cheap, but for a hotel stay I'm looking at, the Marriott rate is $79.20, and I found a publicly available rate for $79.00. Technically this rate is lower, and after the 25% discount, should save me about $20. Anyone ever tried to submit an LNF when the rate difference is so small?
It's not petty at all. You are following the rules that Marriott set.
Jul 9, 2012 | 7:02 pm
#4
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should, unless the difference is due to foreign conversion factors.............
I hope this doesn't sound too petty/cheap, but for a hotel stay I'm looking at, the Marriott rate is $79.20, and I found a publicly available rate for $79.00. Technically this rate is lower, and after the 25% discount, should save me about $20. Anyone ever tried to submit an LNF when the rate difference is so small?
Jul 9, 2012 | 10:23 pm
#5
Join Date: Sep 2004
Location: Gulf Coast/Ventura County/Somewhere in between
Programs: DL GM, Marriott PP, Avis Something or other
Posts: 4,432
It does to me, but that's just me. I'll admit I really don't get the "gotcha" sub-culture that seems to exist in the MR program with LNF and the ubiquitous "Platinum arrival gift guarantee". I know I'm a little older than many posters on this forum, but am not sure that completely explains the difference in attitude. None of you owe me anything, but can someone explain the attraction in demanding $100 because an overworked FD person didn't get around to offering you a little chardonnay and some mixed nuts (though they are damn good mixed nuts)? I don't thing I could bring myself to ask for something like that.
Last edited by dd992emo; Jul 9, 2012 at 10:28 pm
Jul 10, 2012 | 1:28 am
#6
Join Date: Jul 2006
Location: Belper, Derbyshire, United Kingdom
Programs: Marriott Rewards Silver, Starwood Preferred Guest Plus, Hilton HHonors Gold
Posts: 967
It does to me, but that's just me. I'll admit I really don't get the "gotcha" sub-culture that seems to exist in the MR program with LNF and the ubiquitous "Platinum arrival gift guarantee". I know I'm a little older than many posters on this forum, but am not sure that completely explains the difference in attitude. None of you owe me anything, but can someone explain the attraction in demanding $100 because an overworked FD person didn't get around to offering you a little chardonnay and some mixed nuts (though they are damn good mixed nuts)? I don't thing I could bring myself to ask for something like that.
Marriott say if you find a cheaper rate than they offer, they'll beat it by 25%. Again, their rules which I'm happy to play by. The wording is as follows:
- Book a Marriott room using any Marriott reservation channel (Marriott.com, Marriott Hotel Telephone Reservations, or directly at a hotel).
- If within 24 hours of making your reservation, you find a lower hotel price for the same hotel, room type and reservation dates, and submit a qualified claim form, we'll match the rate + give you an extra 25% discount on the room.
Its that simple. Its the right thing to do. Its another way to book right by booking with Marriott.
They're not exactly discouraging use of the Look No Further guarantee, are they?
Jul 10, 2012 | 7:35 am
#7
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It does to me, but that's just me. I'll admit I really don't get the "gotcha" sub-culture that seems to exist in the MR program with LNF and the ubiquitous "Platinum arrival gift guarantee". I know I'm a little older than many posters on this forum, but am not sure that completely explains the difference in attitude. None of you owe me anything, but can someone explain the attraction in demanding $100 because an overworked FD person didn't get around to offering you a little chardonnay and some mixed nuts (though they are damn good mixed nuts)? I don't thing I could bring myself to ask for something like that.
Marriott say you get $100 if they don't offer an arrival gift to Plats. If I didn't get a gift, I asked for $100. They set the rules, I played by them.
Marriott say if you find a cheaper rate than they offer, they'll beat it by 25%. Again, their rules which I'm happy to play by. The wording is as follows:
Its that simple. Its the right thing to do. Its another way to book right by booking with Marriott.
They're not exactly discouraging use of the Look No Further guarantee, are they?
Marriott say if you find a cheaper rate than they offer, they'll beat it by 25%. Again, their rules which I'm happy to play by. The wording is as follows:
- Book a Marriott room using any Marriott reservation channel (Marriott.com, Marriott Hotel Telephone Reservations, or directly at a hotel).
- If within 24 hours of making your reservation, you find a lower hotel price for the same hotel, room type and reservation dates, and submit a qualified claim form, we'll match the rate + give you an extra 25% discount on the room.
Its that simple. Its the right thing to do. Its another way to book right by booking with Marriott.
They're not exactly discouraging use of the Look No Further guarantee, are they?
To the OP - unless the .20cents is due to currency conversion (in which case I wouldn't bother), I'd certainly go for the LNF if it will save you $20, which you can then spend at another Marriott sometime
Cheers.
Jul 10, 2012 | 8:43 am
#8
Join Date: Nov 2008
Location: Canada
Programs: Marriott LT Gold, IHG Club, Hertz Gold, Aeroplan, Avios, SkyMiles, Thrifty, AMEX
Posts: 989
It does to me, but that's just me. I'll admit I really don't get the "gotcha" sub-culture that seems to exist in the MR program with LNF and the ubiquitous "Platinum arrival gift guarantee". I know I'm a little older than many posters on this forum, but am not sure that completely explains the difference in attitude. None of you owe me anything, but can someone explain the attraction in demanding $100 because an overworked FD person didn't get around to offering you a little chardonnay and some mixed nuts (though they are damn good mixed nuts)? I don't thing I could bring myself to ask for something like that.
My mother was a mystery shopper for several years. Large companies, such as Marriott, set standard procedures and policies that their employees and properties are expected to follow. The whole point of having a chain is that you can expect a uniform standard. They have implemented checks and balances in order to ensure that those standards are adhered to. So, claiming your $100 compensation isn't petty or cheap, it's following the policy put in place by Marriott to ensure that we get the best service possible.
Jul 10, 2012 | 10:33 am
#9
Join Date: Sep 2004
Location: Gulf Coast/Ventura County/Somewhere in between
Programs: DL GM, Marriott PP, Avis Something or other
Posts: 4,432
Well, the fact that Marriott (and other corporations) cater to the lowest common denominator ($$$) doesn't make it any less tacky for me.
Jul 10, 2012 | 11:47 am
#10
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Cheers.
Jul 10, 2012 | 2:23 pm
#11
Join Date: Sep 2009
Location: PDX
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I hope this doesn't sound too petty/cheap, but for a hotel stay I'm looking at, the Marriott rate is $79.20, and I found a publicly available rate for $79.00. Technically this rate is lower, and after the 25% discount, should save me about $20. Anyone ever tried to submit an LNF when the rate difference is so small?
Jul 10, 2012 | 3:10 pm
#12
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No two ways, it's cheap & tacky. Bet you anything that stuff gets noted and they scr*w you when there's discretionary compensation for something.
Jul 10, 2012 | 4:04 pm
#13
Join Date: Feb 2005
Programs: Marriott Lifetime Titanium (former PP), Hilton Silver, UA Silver, AS Member, Hertz 5*
Posts: 3,906
How is it cheap and tacky? Just because you think so? Please. The idea that they will reduce any other deserved compensation is a bunch of horse poop. If they really screw something up, they will owe compensation. They can dig themselves a bigger grave, but it would not rank as a smart decision.
Jul 10, 2012 | 4:06 pm
#14
Join Date: Jul 2006
Location: Belper, Derbyshire, United Kingdom
Programs: Marriott Rewards Silver, Starwood Preferred Guest Plus, Hilton HHonors Gold
Posts: 967
So, if I book a room direct with Marriott and then find it cheaper elsewhere, I should say "Sod it, I'll overpay rather than take Marriott up on their generous best rate guarantee" should I?
Jul 10, 2012 | 6:12 pm
#15
Join Date: Sep 2004
Location: Gulf Coast/Ventura County/Somewhere in between
Programs: DL GM, Marriott PP, Avis Something or other
Posts: 4,432
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