Originally Posted by
dd992emo
It does to me, but that's just me. I'll admit I really don't get the "gotcha" sub-culture that seems to exist in the MR program with LNF and the ubiquitous "Platinum arrival gift guarantee". I know I'm a little older than many posters on this forum, but am not sure that completely explains the difference in attitude. None of you owe me anything, but can someone explain the attraction in demanding $100 because an overworked FD person didn't get around to offering you a little chardonnay and some mixed nuts (though they are damn good mixed nuts)? I don't thing I could bring myself to ask for something like that.
And let me explain the other point of view:
My mother was a mystery shopper for several years. Large companies, such as Marriott, set standard procedures and policies that their employees and properties are expected to follow. The whole point of having a chain is that you can expect a uniform standard. They have implemented checks and balances in order to ensure that those standards are adhered to. So, claiming your $100 compensation isn't petty or cheap, it's following the policy put in place by Marriott to ensure that we get the best service possible.