Lounge Closed
Jun 1, 2011 | 7:31 am
#16
Join Date: Jun 2008
Location: BDU
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Jun 1, 2011 | 7:34 am
#17
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I had the same problem where I was told last weekend that the club would be open on Sunday afternoon on the Friday before. So Sunday I tried to enter the club and the sign posted on the door said the club will reopen on Tuesday morning and the club was being used for a private party. The front desk comp my friend and I breakfast on Monday morning and Starbucks the night before. Was that not fair compensation? I stayed at the Marriott IAD.
Jun 1, 2011 | 7:47 am
#18
Join Date: Oct 2006
Location: Somewhere between Pittsburgh and Akron
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Posts: 215
Jun 1, 2011 | 8:32 am
#19
Join Date: Jun 2008
Location: BDU
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I've spoken to the GM and found him to be the problem. Until he is replaced, the hotel will continue to be one of the worst properties in the chain. The Herndon Marriott Suites and both nearby SHS are better options.
I figure the manager must have married a Marriott granddaughter and that the family wrote off this hotel, figuring they have to give the guy a job and this way he stays out of the corporate headquarters. Really, there can be no other excuse for this man running a hotel than family obligation.
Jun 1, 2011 | 8:44 am
#20
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I figure the manager must have married a Marriott granddaughter and that the family wrote off this hotel, figuring they have to give the guy a job and this way he stays out of the corporate headquarters. Really, there can be no other excuse for this man running a hotel than family obligation.
But sorry to hear this particular property is that bad. Good to know & will drop it from my list (Marriott IAD).
Cheers.
Jun 1, 2011 | 9:02 am
#21
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Jun 1, 2011 | 10:45 am
#22
Used to be bulldoggolfer05
Join Date: May 2007
Location: So Paulo, BR/Miami Beach, FL/NYC/DXB
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Here you go 
. Post #23 is where socrates stated that breakfast was to be given if the lounge was closed on a holiday falling during the week.
. Post #23 is where socrates stated that breakfast was to be given if the lounge was closed on a holiday falling during the week.
Jun 1, 2011 | 10:49 am
#23
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Thanks. I think Marriott Concierge might have said that as well in a dif thread, or maybe I was thinking of this one.
BTW - the only FS I know that explicitly states on their website that the exec lounge is closed on the holidays is the one in Israel, and it's basically the Jewish high holidays eve before & day of. I'd have to check the stickey to see if they provide brekkie coupons instead.
Cheers.
BTW - the only FS I know that explicitly states on their website that the exec lounge is closed on the holidays is the one in Israel, and it's basically the Jewish high holidays eve before & day of. I'd have to check the stickey to see if they provide brekkie coupons instead.
Cheers.
Jun 1, 2011 | 10:57 am
#24
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Thanks. I think Marriott Concierge might have said that as well in a dif thread, or maybe I was thinking of this one.
BTW - the only FS I know that explicitly states on their website that the exec lounge is closed on the holidays is the one in Israel, and it's basically the Jewish high holidays eve before & day of. I'd have to check the stickey to see if they provide brekkie coupons instead.
Cheers.
BTW - the only FS I know that explicitly states on their website that the exec lounge is closed on the holidays is the one in Israel, and it's basically the Jewish high holidays eve before & day of. I'd have to check the stickey to see if they provide brekkie coupons instead.
Cheers.
and I for 1 wouldnt want to be the 1 eating eggs that were kept in a warmer for well over 12 hrs
Also I believe its closed on the Jewish Holidays rather then the secular Israeli holidays
Jun 1, 2011 | 11:00 am
#25
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I would expect that location also not to have any kind of hot food available on Sat mornings either, unless they no longer wanted to be certified kosher, as cooking isnt allowed on the Jewish Sabbath
and I for 1 wouldnt want to be the 1 eating eggs that were kept in a warmer for well over 12 hrs
and I for 1 wouldnt want to be the 1 eating eggs that were kept in a warmer for well over 12 hrs
Cheers.
Jun 1, 2011 | 3:59 pm
#26
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Join Date: Apr 2010
Posts: 16
I was able to contact the manager of this location and express my concerns. He offered to give me a free night stay at this location if i wanted to come back again. The issue is I have no plans to come back to that location . So i dont know if i should take it or leave it
Jun 1, 2011 | 4:22 pm
#27
Join Date: Jun 2008
Location: BDU
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I was able to contact the manager of this location and express my concerns. He offered to give me a free night stay at this location if i wanted to come back again. The issue is I have no plans to come back to that location . So i dont know if i should take it or leave it
Jun 1, 2011 | 6:00 pm
#28
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In a similar situation I complained at check-out and they took $50 off the bill.
Jun 1, 2011 | 9:05 pm
#29
Join Date: Mar 2001
Location: Ann Arbor, Michigan USA
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Jun 2, 2011 | 9:55 am
#30
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I was able to contact the manager of this location and express my concerns. He offered to give me a free night stay at this location if i wanted to come back again. The issue is I have no plans to come back to that location . So i dont know if i should take it or leave it
Do you think you might come back again, or is it truly you won't be in the area again? If it's the latter, tell him you appreciate the offer but since you won't be back again then you'd appreciate points instead & come up w/ some amount - don't get greedy about it though.
If by chance you think you might be back in the area at some point in the future or know someone else who will that you could gift it to, take the free night.
ie - enquiring minds would like to know - which property did this occur OP?
Cheers.