W South Beach, Miami Beach [Master Thread]

Reply Subscribe

Thread Tools

Search this Thread

Jul 11, 2009, 7:10 am

#16

rolov

FlyerTalk Evangelist

Join Date: Aug 2005

Location: 40° 41' 45" N - 74° 10' 18" W

Programs: UALCO Holdings General Member

Posts: 18,784

Quote:

Originally Posted by dmbfan222

Any idea when Mr Chow is opening?

I was told around August 15th. The other restaurant is called Solea, it is sort of Mediterranean and the food and service was pretty good.

Jul 11, 2009, 10:10 am

#17

Easy Victor

Join Date: Jun 2009

Location: Metro Detroit

Programs: DL KM

Posts: 628

Will be in S Beach in December. Looking forward to Mr Chow's. I would like to compare it to Phillipe down the street-that was outstanding!

Jul 11, 2009, 4:03 pm

#18

rolov

FlyerTalk Evangelist

Join Date: Aug 2005

Location: 40° 41' 45" N - 74° 10' 18" W

Programs: UALCO Holdings General Member

Posts: 18,784

Im on the plane getting ready to fly back to NYC, I will post more pics tomorrow. One thing that I did not like about the hotel was the check out policy.
Regular time is 11:00 AM
Plat will only get you the room until noon, if you want 4 PM it will cost half the nightly room rate.

Jul 11, 2009, 4:05 pm

#19

KENNECTED

Suspended

Join Date: Oct 2003

Location: New York, NY

Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred

Posts: 10,869

Quote:

Originally Posted by rolov

This is not a resort or conference center. Who exactly told you that you could not stay until 4 PM?? I hope you plan on calling CCS.

Jul 11, 2009, 4:11 pm

#20

rolov

FlyerTalk Evangelist

Join Date: Aug 2005

Location: 40° 41' 45" N - 74° 10' 18" W

Programs: UALCO Holdings General Member

Posts: 18,784

Quote:

Originally Posted by Cheap Elite

This is not a resort or conference center. Who exactly told you that you could not stay until 4 PM?? I hope you plan on calling CCS.

I went to the front desk and asked, and then I called W/W and was given the same exact answer by 2 different agents.
Do I need to start a thread " Horrible experience at W South Beach before I call CCS

Jul 11, 2009, 4:13 pm

#21

KENNECTED

Suspended

Join Date: Oct 2003

Location: New York, NY

Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred

Posts: 10,869

Quote:

Originally Posted by rolov

You were given the wrong information. Call CCS so that they can open an investigation and alert the GM that employees are not verse with SPG published benefits.

This place is new and they should be put in check before bad information spreads as its the gospel.

If you knew the policy was wrong, why didn't you ask for the MOD and/or call CCS right at that moment?

Jul 11, 2009, 4:19 pm

#22

rolov

FlyerTalk Evangelist

Join Date: Aug 2005

Location: 40° 41' 45" N - 74° 10' 18" W

Programs: UALCO Holdings General Member

Posts: 18,784

Quote:

Originally Posted by Cheap Elite

I actually did not know it was not considered a Resort property so I thought they were telling me the correct informatio plus we to be on the golf course, so I packed my stuff and checked out. I will call CCS when I get home.

Jul 11, 2009, 4:29 pm

#23

KENNECTED

Suspended

Join Date: Oct 2003

Location: New York, NY

Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred

Posts: 10,869

Quote:

Originally Posted by rolov

Ah, well the general rule that a property is a resort or conference center is they will have "resort" or "conference center" in their name, although there are exceptions.

Post No. 184 of this thread should give you, and anyone else, who is unsure if they are entitled to a late checkout, more guidance.
FAQ: 4 PM Late Check-Out: A benefit for Platinum, Gold & Preferred Plus

Jul 11, 2009, 4:46 pm

#24

BobbySteel

Join Date: Feb 2001

Location: London

Programs: AA EXP, SPG Plt

Posts: 2,607

Wirelessly posted (Blackberry8700c: BlackBerry9530/4.7.0.148 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)

Here now. Upgraded to a very nice Fantastic Suite. Pics on the way shortly.

Jul 11, 2009, 5:54 pm

#25

hhoope01

Moderator, Marriott Bonvoy & FlyerTalk Evangelist

Join Date: Oct 2002

Location: McKinney, TX, USA

Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold

Posts: 11,727

Quote:

Originally Posted by Cheap Elite

Ah, well the general rule that a property is a resort or conference center is they will have "resort" or "conference center" in their name, although there are exceptions.

Considering I'm planning on staying there for a night in the near future and my flight out isn't until later in the afternoon, this is of interest to me.

So I just called the Plat line to find out if they show the hotel as a resort or Conf. Center. He said no, but he called the hotel to verify that their understanding as well. They told him that they would have no issues with honoring the Plat 4:00pm check-out time.

Jul 11, 2009, 7:56 pm

#26

NDDomer86

Used to be bulldoggolfer05

Join Date: May 2007

Location: São Paulo, BR/Miami Beach, FL/NYC/DXB

Programs: HGP DMD, HHonors DMD, SPG PLT, MR PLT

Posts: 2,295

I was shot down when I suggested they might need to be better versed in elite benefits...

Anyways glad to know they are upgrading now, shall try my hand again later this month...

Jul 12, 2009, 2:43 pm

#27

BobbySteel

Join Date: Feb 2001

Location: London

Programs: AA EXP, SPG Plt

Posts: 2,607

Wirelessly posted (Blackberry8700c: BlackBerry9630/4.7.1.40 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)

I'll post more later this week but had a really excellent stay there this weekend. Upgraded (as plat) without asking. Staff was exceptionally friendly and the building was really nice overall. The club should open in the next couple weeks which will be nice. The rooftop basketball and tennis court were amazing too - played an hour of tennis this AM before leaving. Kudos to the staff. Pics will be posted soon.