Newspaper Delivery Changes
#301


Join Date: May 2005
Programs: Marriott LT Titanium, Marriott Ambassador, HiltonLT Diamond, AA LT Platinum
Posts: 475
At the Marriott Marquis San Francisco, I asked during checkin for a WSJ each morning. She said they didn’t provide papers anymore. I asked to speak to a manager, who said there were a small number of papers available each morning at the bell stand, but I should come down early because they go fast. If they are so popular, then why not have more of them?
I received a call shortly after entering room and was told that since I was a Platinum, a paper would be delivered each morning, and it was .
I received a call shortly after entering room and was told that since I was a Platinum, a paper would be delivered each morning, and it was .
#302
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,332
It would seem that Marriott International is allowing properties not only to stop delivering newspapers to rooms, but to have no newspapers whatsoever in the lobby or lounge. At least limited-service properties. It seems full-service properties still have some newspapers in a lobby or other central point. Pathetic.
#303


Join Date: Dec 2006
Location: SNA
Programs: Bonvoy LTTE/AMB, AmEx Plat, National EE, WN A-List Preferred, CLEAR+, Covid-19, NK Gold
Posts: 5,272
#304
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,332
You might as well remove telephones since nobody uses them anymore. We've seen Marriott and some other brands also stupidly remove desks, chairs, dressers and closets because supposedly nobody uses them anymore. Then they backtracked and started putting desks and chairs back into new room designs.
#305
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,332
Morrison House, Autograph Collection in Alexandria, Virginia (suburban Washington) has about a dozen copies each of USA Today and The Wall Street Journal in the lobby every morning.
#306


Join Date: Mar 2001
Location: Ann Arbor, Michigan USA
Programs: Marriott lifetime Titanium, Delta Platinum
Posts: 5,485
#308


Join Date: Sep 2005
Location: Washington, DC
Programs: UA Million Miler, Marriott Bonvoy Lifetime Platinum
Posts: 1,439
Yeah I miss the newspaper delivery. Online newspapers are great for selective reading, but if you want to flip through the whole newspaper, paper is a superior technology. I especially like it in a hotel where breakfast is likely in the club lounge, hotel restaurant, or Starbucks and an ideal place to peruse a newspaper and take a short break from technology too.
#309


Join Date: Mar 2001
Location: Ann Arbor, Michigan USA
Programs: Marriott lifetime Titanium, Delta Platinum
Posts: 5,485
#310
FlyerTalk Evangelist




Join Date: Feb 2003
Location: Denver, CO, USA
Programs: Sometimes known as [ARG:6 UNDEFINED]
Posts: 28,774
Look. It costs the hotel nothing and it's a basic service that most expect from a quality hotel. Plus, they can certainly build the 50 cents or $1 into the room rate or charge guests for the service.
You might as well remove telephones since nobody uses them anymore. We've seen Marriott and some other brands also stupidly remove desks, chairs, dressers and closets because supposedly nobody uses them anymore. Then they backtracked and started putting desks and chairs back into new room designs.
You might as well remove telephones since nobody uses them anymore. We've seen Marriott and some other brands also stupidly remove desks, chairs, dressers and closets because supposedly nobody uses them anymore. Then they backtracked and started putting desks and chairs back into new room designs.
Times change.
#311


Join Date: Mar 2001
Location: Ann Arbor, Michigan USA
Programs: Marriott lifetime Titanium, Delta Platinum
Posts: 5,485
Last edited by ohmark; Feb 25, 2018 at 1:05 pm Reason: Added sourcing
#312
FlyerTalk Evangelist




Join Date: Jan 2005
Location: home = LAX
Posts: 26,113
Attn parallel universes in 50's, 60's, 70's, 80's, 90's, 2,000's and dude Kenny; After Delta recently announced that Delta Sky Clubs would no longer be stocked with daily newspapers, Delta now tells customers that it's heard their complaints and is immediately reversing the decision. Newspapers back at your local Sky Club. Now back to the 2010's. No More Newspapers in SC Maybe still some hope at Marriott?
Second, I don't think airline lounges and hotels are comparable on this. Newspapers in airline lounges are often taken onto the plane, and read during take-off/climbing, when onboard WiFi is not available and thus there's no other way to read a newspaper other than a physical copy (unless you managed to get the whole newspaper downloaded onto your laptop or mobile device beforehand, not just one or two articles, but AFAIK that's not possible with most online). But hotels don't have the same issue that people can't access WiFi.
#313



Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hyatt Explorist; MVC Chairman
Posts: 6,181
. . .
Newspapers in airline lounges are often taken onto the plane, and read during take-off/climbing, when onboard WiFi is not available and thus there's no other way to read a newspaper other than a physical copy (unless you managed to get the whole newspaper downloaded onto your laptop or mobile device beforehand, not just one or two articles, but AFAIK that's not possible with most online).
. . .
Newspapers in airline lounges are often taken onto the plane, and read during take-off/climbing, when onboard WiFi is not available and thus there's no other way to read a newspaper other than a physical copy (unless you managed to get the whole newspaper downloaded onto your laptop or mobile device beforehand, not just one or two articles, but AFAIK that's not possible with most online).
. . .
#314


Join Date: Mar 2001
Location: Ann Arbor, Michigan USA
Programs: Marriott lifetime Titanium, Delta Platinum
Posts: 5,485
First of all, Marriott hasn't officially pulled all newspapers out of all hotels, it's just stopped having the requirement to have them, and thus left it up to each hotel.
Second, I don't think airline lounges and hotels are comparable on this. Newspapers in airline lounges are often taken onto the plane, and read during take-off/climbing, when onboard WiFi is not available and thus there's no other way to read a newspaper other than a physical copy (unless you managed to get the whole newspaper downloaded onto your laptop or mobile device beforehand, not just one or two articles, but AFAIK that's not possible with most online). But hotels don't have the same issue that people can't access WiFi.
Second, I don't think airline lounges and hotels are comparable on this. Newspapers in airline lounges are often taken onto the plane, and read during take-off/climbing, when onboard WiFi is not available and thus there's no other way to read a newspaper other than a physical copy (unless you managed to get the whole newspaper downloaded onto your laptop or mobile device beforehand, not just one or two articles, but AFAIK that's not possible with most online). But hotels don't have the same issue that people can't access WiFi.
As to wifi, while it's true, as you mention, that one can carry a paper paper onto the plane for when there's no wifi, it's also true that one can read a paper paper in your hotel room, when you don't have a computer or smart phone. That's right; hard as it is to believe, some folks don't carry a laptop, smartphone, or tablet with them. Folks who don't read print newspapers, apparently don't want anybody else reading them either (or at least Marriott providing them to customers who want to read them). Who's ready to join the battle against breakfast and upgrades?
#315
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,332
First of all, Marriott hasn't officially pulled all newspapers out of all hotels, it's just stopped having the requirement to have them, and thus left it up to each hotel.
Second, I don't think airline lounges and hotels are comparable on this. Newspapers in airline lounges are often taken onto the plane, and read during take-off/climbing, when onboard WiFi is not available and thus there's no other way to read a newspaper other than a physical copy (unless you managed to get the whole newspaper downloaded onto your laptop or mobile device beforehand, not just one or two articles, but AFAIK that's not possible with most online). But hotels don't have the same issue that people can't access WiFi.
Second, I don't think airline lounges and hotels are comparable on this. Newspapers in airline lounges are often taken onto the plane, and read during take-off/climbing, when onboard WiFi is not available and thus there's no other way to read a newspaper other than a physical copy (unless you managed to get the whole newspaper downloaded onto your laptop or mobile device beforehand, not just one or two articles, but AFAIK that's not possible with most online). But hotels don't have the same issue that people can't access WiFi.
Regardless, hotels can easily recoup the cost of the newspapers by adding 50 cents or whatever the discounted rate for bulk sales happens to be to the rate guests pay. For example, this is one of the amenities that a resort fee at resorts should cover.
While newspapers are complimentary at many British hotels, regardless of brand or star rating, other hotels will order any newspaper you want the night before from the local distributor (Brits call them "news agents") and then charge you for it.
I've had other hotels, like in Lisbon, Portugal, send the bellman out and buy me a weekend edition of the Financial Times on a Saturday morning.

