Lisbon Marriott, Portugal [Master Thread]
Apr 7, 2017, 4:31 pm
#76
Join Date: Sep 2013
Posts: 525
Lisbon Marriott Hotel - Don't bother unless you have to stay here
Lisbon Marriott Hotel
Avenida Combatentes, 45 Lisbon, PT 1600-042
Not RecommendedLiked: LocationServiceFoodAmenitiesRoom
Don't bother unless you have to stay here (0 Photo)
Lisbon Marriott Hotel
Check In
There's a single line for status members and that line was longer than the regular line. The service was incredibly slow to check in, what should have taken 10 minutes ended up being a 30 minute ordeal.
Room
The room was very old and dated. The beds were extremely uncomfortable (lumpy with springs on your back) and cleanliness left something to be desired.
Dining
The restaurant is located downstairs, my only exposure was to the conference food that was provided. Overall, the food was not very good, even by conference standards. The best meal was probably the breakfast although there were not enough chefs to make omelettes which meant a long queue if you wanted one. The lunch and dinner that was being served just was not very good. The only redeeming factor about those meals was the desserts.
Service
The service at this hotel was mediocre. I asked for a double occupancy room and was given a room with a king sized bed, when I explained that I wanted a room with 2 beds they seemed confused and reluctant to change anything. I had breakfast in the Gold lounge which, again, had mediocre service. The staff were hovering over me like they wanted me to leave quickly. For the most part, this place lacked the Portuguese hospitality that I had come to enjoy in Lisbon.
Location
The location of this hotel was terrible. There really is not around this hotel that is accessible by foot. Every trip out I needed to take an Uber if I wanted to get anywhere substantial. I would be prepared to rent a car if I way staying here for pleasure.
Overall
My overall impression about this hotel would be that it's definitely past it's prime. The lobby was very nice and modern but beyond that everything in this hotel needs a refresh. I would not stay here again unless I needed to.
Apr 8, 2017, 2:39 am
#77
Join Date: Feb 2013
Location: DTW
Programs: DL 2MM, Marriott LTT, Hilton Gold, United Silver
Posts: 223
Not my experience at all. I was there last December (4 - 5 months ago). I had previously stayed there a few years ago, when I had business at the university hospital across the street. I found it perfectly acceptable and decided to stay there for leisure on the most recent trip.
Our room was updated with new carpet, new furniture, and a more bright and airy feel than a few years ago. The CL was relocated from a somewhat old-feeling room on the top floor to a new place just off the lobby. All new furnishings, a wall of windows, and exceptional service from the CL staff. They were more than happy to help us with whatever we needed. Food offerings were plentiful and quite tasty, served with Portuguese wines.
The gym could use an update, but they were working on that in December.
The area is not walking distance to the tourist attractions, but a walk of a few blocks in either direction puts you at Metro stations on two separate subway lines that will get you virtually anywhere you want to be. The Lisbon public transit system is great, with interconnected buses, trams, and trains. Never had a problem getting where we wanted to go with minimal effort and without using automobiles - Uber, taxi, or rental car. Totally unnecessary to have a car with that public transit system.
The hotel was, in my opinion, not outdated. They were in the midst of updating the parts that needed it, but had completed most of the modifications last December.
Our room was updated with new carpet, new furniture, and a more bright and airy feel than a few years ago. The CL was relocated from a somewhat old-feeling room on the top floor to a new place just off the lobby. All new furnishings, a wall of windows, and exceptional service from the CL staff. They were more than happy to help us with whatever we needed. Food offerings were plentiful and quite tasty, served with Portuguese wines.
The gym could use an update, but they were working on that in December.
The area is not walking distance to the tourist attractions, but a walk of a few blocks in either direction puts you at Metro stations on two separate subway lines that will get you virtually anywhere you want to be. The Lisbon public transit system is great, with interconnected buses, trams, and trains. Never had a problem getting where we wanted to go with minimal effort and without using automobiles - Uber, taxi, or rental car. Totally unnecessary to have a car with that public transit system.
The hotel was, in my opinion, not outdated. They were in the midst of updating the parts that needed it, but had completed most of the modifications last December.
Dec 16, 2017, 8:52 pm
#78
FlyerTalk Evangelist
Join Date: Jun 2000
Location: Sunny SYDNEY!
Programs: UA Million Miler. (1.9M) Virgin Platinum. HH Diamond + SPG Gold
Posts: 32,330
Have not stayed Marriott outside USA.
Booking for Marriott Lisbon in Portugal next week. Lounge access is 40 Euro a room more per night, so checking whether Gold gets it there as a benefit, or is it a site by site lottery in Europe?
Thanks in advance, as need to book this today.
Booking for Marriott Lisbon in Portugal next week. Lounge access is 40 Euro a room more per night, so checking whether Gold gets it there as a benefit, or is it a site by site lottery in Europe?
Thanks in advance, as need to book this today.
Dec 16, 2017, 8:57 pm
#79
Suspended
Join Date: Apr 2017
Programs: HH-D; MR-P/LTP; SPG-P
Posts: 849
Did you FIRST check Sharon’s sticky BEFORE asking this question - she goes to alot of trouble to keep it updated
Have not stayed Marriott outside USA.
Booking for Marriott Lisbon in Portugal next week. Lounge access is 40 Euro a room more per night, so checking whether Gold gets it there as a benefit, or is it a site by site lottery in Europe?
Thanks in advance, as need to book this today.
Booking for Marriott Lisbon in Portugal next week. Lounge access is 40 Euro a room more per night, so checking whether Gold gets it there as a benefit, or is it a site by site lottery in Europe?
Thanks in advance, as need to book this today.
Last edited by Srisarin; Dec 16, 2017 at 9:15 pm Reason: Double post deleted
Dec 16, 2017, 10:39 pm
#80
A FlyerTalk Posting Legend
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,113
Have not stayed Marriott outside USA.
Booking for Marriott Lisbon in Portugal next week. Lounge access is 40 Euro a room more per night, so checking whether Gold gets it there as a benefit, or is it a site by site lottery in Europe?
Thanks in advance, as need to book this today.
Booking for Marriott Lisbon in Portugal next week. Lounge access is 40 Euro a room more per night, so checking whether Gold gets it there as a benefit, or is it a site by site lottery in Europe?
Thanks in advance, as need to book this today.
Cheers.
May 4, 2018, 1:13 am
#81
Formerly known as Stephenk19
Join Date: Nov 2011
Location: Munich, Germany
Programs: Free Agent
Posts: 409
My wife and I stayed at the Marriott Lisbon for four nights over this past Easter. I had stayed at the hotel in 2014 and decided to stay again as I thought the price was not bad and hotel was decent enough.
One major disadvantage is that the hotel is not centrally located. It is close to the airport but to get downtown one needs to cab it. Thankfully however cabs are not so expensive in Lisbon. In theory there is public transportation from the hotel to city center, but hard to get to on foot (at least was our experience).
Since I was here last, the executive lounge was moved to the ground floor. Lounge was so-so in general. As a gold member we ate breakfast there (not offered to use restaurant) and the offerings were OK. No cooked to order dishes however. Also the lounge got to be a bit busy. Evening selection was a bit on the small side, but what was offered was of good quality.
The room itself was a bit dated, but I did not feel it was in urgent need of a refresh.
The hotel has a large number of rooms for conferences and when I was last here was very busy with a large group in town. Thankfully this time it was not the case, but the hotel seems to be normally busy as several flight crews stay at the hotel.
In general I would not have any complaints about the hotel, but nothing to commend it on as well. Some pictures from our visit: https://www.thetravelingexpats.com/r...arriott-hotel/
One major disadvantage is that the hotel is not centrally located. It is close to the airport but to get downtown one needs to cab it. Thankfully however cabs are not so expensive in Lisbon. In theory there is public transportation from the hotel to city center, but hard to get to on foot (at least was our experience).
Since I was here last, the executive lounge was moved to the ground floor. Lounge was so-so in general. As a gold member we ate breakfast there (not offered to use restaurant) and the offerings were OK. No cooked to order dishes however. Also the lounge got to be a bit busy. Evening selection was a bit on the small side, but what was offered was of good quality.
The room itself was a bit dated, but I did not feel it was in urgent need of a refresh.
The hotel has a large number of rooms for conferences and when I was last here was very busy with a large group in town. Thankfully this time it was not the case, but the hotel seems to be normally busy as several flight crews stay at the hotel.
In general I would not have any complaints about the hotel, but nothing to commend it on as well. Some pictures from our visit: https://www.thetravelingexpats.com/r...arriott-hotel/
Jun 30, 2019, 6:33 pm
#84
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,792
I'm stayed here Fri-Sun a couple weeks ago. Would not have been my first choice, but I'm trying to get back to Plat and have double elite night credits through end of June. That plus my corporate rate knocked it down to a pretty good rate. I had a room on the third floor facing the street and it was quite dated, IMO. Carpet, furniture, all feels simply old. Lots of little nicks and damage on the furniture, baseboards, etc. Staff is friendly and the breakfast buffet in the restaurant is decent (included in my rate) and I enjoyed being able to eat breakfast outside. It's nice that there is a mini fridge for guest use and not full of mini bar crap. Not sure if I'd stay here again, well wouldn't have stayed here the first time if it weren't for the rate and Platinum quest, but would rather try the Doubletree which seems to be closer to town. The metro is a short walk though and it is very convenient to the airport.
Jul 1, 2019, 6:29 am
#85
Join Date: Feb 2013
Location: DCA
Posts: 7,769
I had a room on the third floor facing the street and it was quite dated, IMO. Carpet, furniture, all feels simply old. Lots of little nicks and damage on the furniture, baseboards, etc. Staff is friendly and the breakfast buffet in the restaurant is decent (included in my rate) and I enjoyed being able to eat breakfast outside. It's nice that there is a mini fridge for guest use and not full of mini bar crap. Not sure if I'd stay here again, well wouldn't have stayed here the first time if it weren't for the rate and Platinum quest, but would rather try the Doubletree which seems to be closer to town. The metro is a short walk though and it is very convenient to the airport.[/IMG]
EDIT: The above post was written in response to this review originally being mistakenly placed in the Sheraton thread. That being said...to the OP's point, the Sheraton is fairly dated (though in an early 2000's W/Virgin sort of way), the staff is extremely friendly (probably the nicest I've encountered in Europe), the breakfast buffet is quite good, rates are reasonable, and it's very close to the metro station. So, despite speaking of the entirely wrong hotel, the OP managed to write an approximately 75% accurate review of the Sheraton. Nice.
Last edited by arlflyer; Jul 1, 2019 at 6:45 am
Jul 1, 2019, 6:34 am
#86
Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,033
Based on the photo of the room (Sheraton has ultra "modern" circa Y2K rooms), the mention of eating outside (no outdoor dining at Sheraton), and your note that the DT is closer (it's across the street from the Sheraton), I'm 90% certain that you stayed at the Marriott, not the Sheraton.
The right-angled window bay confirm it’s definitely the Marriott, so I’ve moved the post over from the Sheraton Lisbon thread.
Jul 1, 2019, 6:47 am
#87
Join Date: Apr 2012
Location: IAD
Programs: UA 1K & 2MM, MR Titanium
Posts: 459
Not my experience at all. I was there last December (4 - 5 months ago). I had previously stayed there a few years ago, when I had business at the university hospital across the street. I found it perfectly acceptable and decided to stay there for leisure on the most recent trip.
The hotel was, in my opinion, not outdated. They were in the midst of updating the parts that needed it, but had completed most of the modifications last December.
The hotel was, in my opinion, not outdated. They were in the midst of updating the parts that needed it, but had completed most of the modifications last December.
But overall I found the property quite suitable and conveniently located near the metro, which is a fast 10-15 minute ride into the center of the city. If one wants to be in the center of Lisbon, this is probably not the hotel for you, but if you want a comfortable hotel with a nice lounge a short metro ride away, this works well.
Jul 1, 2019, 8:28 am
#88
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,792
My bad though. I had meant to post this and got trigger happy when I saw Lisbon in the title. 
Aug 10, 2019, 8:59 am
#89
Join Date: Feb 2005
Programs: Bonvoy Lifetime Titanium, Hyatt Globlist, Hilton Silver, Amtrak Select Plus, UA Silver
Posts: 2,025
roll away in King room
I booked a room for 3 adults (no price difference from 2). Will a King room fit assuming they offer roll away
And from a recent post above, did the rooms also get a refresh?
And from a recent post above, did the rooms also get a refresh?
Aug 22, 2019, 8:39 pm
#90
Join Date: May 2005
Location: SFO
Programs: MM / UA 1K
Posts: 473
I just completed a recent stay here and am currently a Platinum Elite.
I booked a Superior King and was given an Executive King on checkin. Comparing room types it seems almost all of the King rooms are the same size and only differ based on view and floor. Based on that, if I were to stay there again I would probably just book a Standard King.
The bathroom was compact and had a walk in shower. The shower has no door but rather a partial glass divider so care needed to be taken not to get the floor wet while showering. Toiletries were Acca Kappa which I like and haven't seen in a hotel since staying at La Sirenuse in Positano.
The spread at the lounge at breakfast was ok with several hot items such as scrambled eggs, bacon, etc. but there was no variation from day to day. At times the lounge was quite crowded @ breakfast but I don't think I saw anyone get turned away.
The pool was pretty busy due to the warm summer weather and in fact it's not that big given the hotel size.
The elevators don't require a key card to access any of the floors.
Many airlines are using this hotel to overnight their crew. I noticed at least three different carriers there during my stay.
As previously mentioned, there are two subway lines (Azul & Amarela) on either side of the hotel. Both are about a 15min walk.
Although hotel was OK and the price here was pretty good, I would probably stay elsewhere when I return to Lisbon.
I booked a Superior King and was given an Executive King on checkin. Comparing room types it seems almost all of the King rooms are the same size and only differ based on view and floor. Based on that, if I were to stay there again I would probably just book a Standard King.
The bathroom was compact and had a walk in shower. The shower has no door but rather a partial glass divider so care needed to be taken not to get the floor wet while showering. Toiletries were Acca Kappa which I like and haven't seen in a hotel since staying at La Sirenuse in Positano.
The spread at the lounge at breakfast was ok with several hot items such as scrambled eggs, bacon, etc. but there was no variation from day to day. At times the lounge was quite crowded @ breakfast but I don't think I saw anyone get turned away.
The pool was pretty busy due to the warm summer weather and in fact it's not that big given the hotel size.
The elevators don't require a key card to access any of the floors.
Many airlines are using this hotel to overnight their crew. I noticed at least three different carriers there during my stay.
As previously mentioned, there are two subway lines (Azul & Amarela) on either side of the hotel. Both are about a 15min walk.
Although hotel was OK and the price here was pretty good, I would probably stay elsewhere when I return to Lisbon.