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-   -   SPG American Express [Master Thread] (https://www.flyertalk.com/forum/marriott-marriott-bonvoy/720571-spg-american-express-master-thread.html)

controller1 Jan 18, 2014 11:28 am


Originally Posted by clublounger (Post 22178306)
I received the same letter yesterday. Called for an explanation. It turns out that I was credited 9 cents, also.

What a complete waste of my time (and their postage)

I didn't receive any letter but this was just posted (1/16/14) on my SPG Account: SPG AX - GOODWILL FROM AX +5

Yes, I received five SPG StarPoints. :D

I have no idea why.

Cana2013 Jan 18, 2014 3:21 pm


Originally Posted by clublounger (Post 22178306)
I received the same letter yesterday. Called for an explanation. It turns out that I was credited 9 cents, also.

What a complete waste of my time (and their postage)

They also wasted their own time and money. What a funny system.

mia Jan 19, 2014 10:17 am

I have two personal USA-issued American Express cards (one charge card, one credit card). I applied for the SPG card through a referral invitation. There is no language in the referral offer which would allow American Express to deny the bonus, unless I had the same card within the past 12 month.

I made the $5,000 spend on Friday. Both the 10,000 and 15,000 point bonuses have already posted.

flyer4512 Jan 20, 2014 3:46 pm


Originally Posted by mia (Post 22182514)
I have two personal USA-issued American Express cards (one charge card, one credit card). I applied for the SPG card through a referral invitation. There is no language in the referral offer which would allow American Express to deny the bonus, unless I had the same card within the past 12 month.

I made the $5,000 spend on Friday. Both the 10,000 and 15,000 point bonuses have already posted.

I sent my dad a referral figuring I would pick up an easy 15K SPG points for him spending $5.

I decided to inquire about the 15K via chat and was told he WOULD receive the 15,000 points ( I realize the rep could be mistaken) for spending $5k within 6 months

I used the incognito browser for my application and was told I would NOT receive the points because I have AMEX cards open

I would go with an app link from a referral if you get the SPG card and have another AMEX personal open.

Bob John Jan 21, 2014 9:29 pm

SPG upgrade to gold at 30k spend?
 
Just got my new SPG....I thought at 30k spend they upgraded you to gold at SPG properties but they are telling me at AMEX they never heard of it?

Bob John Jan 21, 2014 9:38 pm

I just got an SPG credit card and plan to spend a lot on it... I thought after 30K you got gold status at SPG but amex is acting confused. Am I dumb?

rambo Jan 21, 2014 10:16 pm

Here is the link for SPG business card (can't find the link for personal card)
https://www.americanexpress.com/us/s...ss-credit-card
The link above says that the card member will be upgraded to gold after 30K spend in a calendar year.


Originally Posted by Bob John (Post 22198743)
Just got my new SPG....I thought at 30k spend they upgraded you to gold at SPG properties but they are telling me at AMEX they never heard of it?


josephstern Jan 21, 2014 11:14 pm


Originally Posted by Bob John (Post 22198777)
I just got an SPG credit card and plan to spend a lot on it... I thought after 30K you got gold status at SPG but amex is acting confused. Am I dumb?

Goes by calendar year. Was it all since Jan. 1?

mia Jan 22, 2014 7:12 am

Moderator action
 
Inquiry transferred to Starwood Preferred Guest forum because it pertains to an SPG benefit.

Bear in mind that the $30,000 spend requirement must be met in a single calendar year. Progress toward the objective is tracked by American Express and reported each month on the paper or pdf statement in this format:


Your qualifying Year-to-Date spending on your Starwood Preferred Guest® Credit Card from American Express is $X,040.00. To qualify for Starwood Gold Preferred Guest® Status, you need to have $30,000 in qualified spend by December 31st.

Bob John Jan 22, 2014 9:30 pm


Originally Posted by josephstern (Post 22199104)
Goes by calendar year. Was it all since Jan. 1?

You know what... that benefit is advertised on the business card but not the personal one.

Everytime I call AMEX I get a nice... but not really empowered person. I may have to try to escalate up the chain a little.

pharoah16 Jan 23, 2014 9:10 am

SPG Amex Multipliers
 
Hey SPG users,

I have an SPG card and might be using it for a few expenditures in my upcoming travel plans.

My understanding is that you will only get 1 point per dollar spent, and 5X spent on SPG hotels. Are there any other kind of multipliers out there? For example, if I book flight arrangements through Amex Travel and use my SPG card, is there a multiplier for each dollar spent there?

This would be helpful information as I plan on booking flights to Singapore and Australia from NYC soon. If there are no multipliers, then it might be worth keeping this spend on my Chase Sapphire Preferred and getting that 2x/3x through Ultimate Rewards.

Thanks!

mahasamatman Jan 23, 2014 9:18 am


Originally Posted by pharoah16 (Post 22207777)
My understanding is that you will only get 1 point per dollar spent, and 5X spent on SPG hotels.

Your understanding is a bit off. It's only 2x for SPG hotels.


Originally Posted by pharoah16 (Post 22207777)
Are there any other kind of multipliers out there?

No, that's it.

pharoah16 Jan 23, 2014 9:22 am

Oh man, it's been a while since I stayed at an SPG hotel... the 5X number did sound kind of outrageous. For future reference, if you are staying at an SPG hotel and have signed up for a 2x promotion, does your SPG card make it 2x ON TOP of the promotion (for a total of 4x) or does it just add one extra point, for a total of 3x?

yosithezet Jan 23, 2014 9:37 am

I think that your 5x is coming from the following:

Base points/$ = 2
Elite bonus/$ = 1
Amex base point/$ = 1
Amex bonus point for using at SPG hotel/$ = 1
Total = 5/$

mahasamatman Jan 23, 2014 9:40 am


Originally Posted by pharoah16 (Post 22207847)
For future reference, if you are staying at an SPG hotel and have signed up for a 2x promotion, does your SPG card make it 2x ON TOP of the promotion (for a total of 4x) or does it just add one extra point, for a total of 3x?

The amount you get from the card is independent of any promos. In your example, you would get 2x from SPG and 2x from Amex, for a total of around 4x. I say "around" because SPG credits you based on the room rate (taxes excluded), whereas Amex credits you based on the total charge. So, for a $100 room with 20% taxes, you would see
100x2 (base)
100x2 (doubled)
120x2 (Amex)
640 total


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