Last edit by: ElevatorEnthusiast
As of June 2023, evening service is in the 2nd floor Lobby Lounge, and breakfast is served in The Cafe - main hotel restaurant - for all Plat+ Elite guests.
Sheraton Hong Kong Hotel & Towers - [Master Thread]
#1171
Join Date: Aug 2015
Location: DXB
Programs: Marriott Titanium Elite, Hyatt Globalist, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 2,812
Ok. I have stayed at a hotel before where that wasn't possible... and I was sharing the room with a co-worker... That's why I asked.
#1172
Join Date: Mar 2015
Posts: 1,989
That certainly makes one interesting / awkward stay. Did you ask for a different room or did you tipped the FD not to change the room.
#1173
Join Date: Aug 2015
Location: DXB
Programs: Marriott Titanium Elite, Hyatt Globalist, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 2,812
I don't think there was anything else available... That was a team-building trip and pretty much everything else was sold out because of some conference or such.
Luckily we didn't use the room much...
Luckily we didn't use the room much...
#1174
Join Date: Dec 2004
Location: The City of Angels
Programs: UA Gold, Hyatt Globalist, Marriott LTP, Hilton Gold
Posts: 406
I stay in the Sheraton Towers about once a year and I can verify there is shade that can be pulled down in the bathroom.
In terms if the Towers would be worth it, it depends on what you value. For me, if staying for one night, it would depend on if I planned enough time to have a drink in the lounge early evening. If not, I would probably recommend the main hotel (but I personally always opt for the Towers on any length of stay).
The trickier issue may be bedding. I believe king beds are only available in the first two Tower room categories - city/garden and regular harbour. If you want two single beds, you'll need deluxe harbour, which can be quite a bit more than the entry level rooms.
I have stayed many times as a gold, and I wouldn't expect an upgrade above and beyond what you pay for. I did once get upgraded to a suite due to the Towers being overbooked during one stay. Otherwise, the best I have ever gotten was partial harbour view with the room above Nathan Road, which I think was essentially the city/garden view I booked. It's at the platinum level where you would be more likely to receive an upgrade.
In terms if the Towers would be worth it, it depends on what you value. For me, if staying for one night, it would depend on if I planned enough time to have a drink in the lounge early evening. If not, I would probably recommend the main hotel (but I personally always opt for the Towers on any length of stay).
The trickier issue may be bedding. I believe king beds are only available in the first two Tower room categories - city/garden and regular harbour. If you want two single beds, you'll need deluxe harbour, which can be quite a bit more than the entry level rooms.
I have stayed many times as a gold, and I wouldn't expect an upgrade above and beyond what you pay for. I did once get upgraded to a suite due to the Towers being overbooked during one stay. Otherwise, the best I have ever gotten was partial harbour view with the room above Nathan Road, which I think was essentially the city/garden view I booked. It's at the platinum level where you would be more likely to receive an upgrade.
#1175
Join Date: Aug 2015
Location: DXB
Programs: Marriott Titanium Elite, Hyatt Globalist, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 2,812
Thank you very much!
Isn't breakfast also included in the Tower rate?
Wouldn't breakfast by itself be worth the extra?
Or can you get cheap and good breakfast on the street nearby anyway?
Isn't breakfast also included in the Tower rate?
Wouldn't breakfast by itself be worth the extra?
Or can you get cheap and good breakfast on the street nearby anyway?
#1176
Join Date: Dec 2004
Location: The City of Angels
Programs: UA Gold, Hyatt Globalist, Marriott LTP, Hilton Gold
Posts: 406
Yes, breakfast is included and it is pretty good. But a Towers room is also usually around US$60 per night more than a standard room in the main hotel. If the only Towers amenity you use is the breakfast, is that worth the US$30 or so per person additional charge? There are certainly cheap options nearby in Tsim Sha Tsui too.
#1177
Join Date: Aug 2015
Location: DXB
Programs: Marriott Titanium Elite, Hyatt Globalist, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 2,812
It's actually not much of difference when you compare it to a regular harbor room (and from what I've read, you really should book the harbor view)?
Harbor view room (2 beds): 240 US$
Deluxe harbor view room (2 beds): 262 US$
Deluxe Tower harbor view room (2 beds): 287 US$
Ok, it's a 47 dollars difference to the regular harbor view room, but then again, you get more space. It's only 25 dollars more than the deluxe harbor view room...
That's the prepaid rate btw.
Or is harbor view not worth it when you just stay one night?
The cheapest room is "only" 196 US$...
Harbor view room (2 beds): 240 US$
Deluxe harbor view room (2 beds): 262 US$
Deluxe Tower harbor view room (2 beds): 287 US$
Ok, it's a 47 dollars difference to the regular harbor view room, but then again, you get more space. It's only 25 dollars more than the deluxe harbor view room...
That's the prepaid rate btw.
Or is harbor view not worth it when you just stay one night?
The cheapest room is "only" 196 US$...
#1178
Join Date: Dec 2004
Location: The City of Angels
Programs: UA Gold, Hyatt Globalist, Marriott LTP, Hilton Gold
Posts: 406
Personally, I think the Hong Kong skyline is the best in the world and I wouldn't quibble with anyone looking to pay extra for that view. Heck, to be honest, if you have only one night, I would be more likely to pay the extra premium for the shorter stay.
#1180
Join Date: Apr 2006
Location: London
Programs: BA bronze, Hertz pres circle, Marriott Platinum, hilton diamond
Posts: 2,537
Just booking this hotel and get this message:
does any one have any info on this and how much of a nuisance it is?
-and a general question, I've made one booking and was given an option for 6000 miles + cash, I'm trying to book another stay there (1 night) for a little later, and its only giving me the 16000 rate, no points + cash options, is that normal?
SPECIAL CONDITIONS
Land Redevelopment Project Nearby
Until further notice, there is a land redevelopment project taking place near the hotel. Please contact the hotel for further information.
Land Redevelopment Project Nearby
Until further notice, there is a land redevelopment project taking place near the hotel. Please contact the hotel for further information.
-and a general question, I've made one booking and was given an option for 6000 miles + cash, I'm trying to book another stay there (1 night) for a little later, and its only giving me the 16000 rate, no points + cash options, is that normal?
#1182
Join Date: Apr 2012
Location: Canada
Programs: AC E50k, A3*G, UA*S, MR Titanium, HHonors Gold, Carlson Gold, NEXUS
Posts: 3,669
I'm booking this hotel for the night before a 9am departure ex-HKG. Is there any point in paying the points to upgrade to a Towers level room if I'll be spending most of the day in Hong Kong proper and leaving early in the morning?
#1183
Join Date: Aug 2015
Location: DXB
Programs: Marriott Titanium Elite, Hyatt Globalist, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 2,812
My advice is to not book the Sheraton.
I had booked a Towers room and I was completely shocked by how bad it was.
Very dirty, old, very ugly design (an orange carpet, are you kidding me?).
I have stayed at nicer 1 or 2 star hotels. That was definitely not 5 stars.
The lounge didn't even have real coffee, it was made in a machine.
Thinking about that hotel still gives me the creeps, especially at that price.
Luckily we didn't have to stay there as the friendly manager gave us a refund when we refused the room.
We went to the W instead, which was absolutely fantastic. Loved it.
I had booked a Towers room and I was completely shocked by how bad it was.
Very dirty, old, very ugly design (an orange carpet, are you kidding me?).
I have stayed at nicer 1 or 2 star hotels. That was definitely not 5 stars.
The lounge didn't even have real coffee, it was made in a machine.
Thinking about that hotel still gives me the creeps, especially at that price.
Luckily we didn't have to stay there as the friendly manager gave us a refund when we refused the room.
We went to the W instead, which was absolutely fantastic. Loved it.
#1184
Suspended
Join Date: Jun 2009
Location: YYZ
Programs: AC E50K (*G) WS Gold | SPG/Fairmont Plat Hilton/Hyatt Diamond Marriott Silver | National Exec Elite
Posts: 19,284
Yes, book the Towers room. The lounge itself for the towers may save you a meal or two.
#1185
Join Date: Apr 2012
Location: Canada
Programs: AC E50k, A3*G, UA*S, MR Titanium, HHonors Gold, Carlson Gold, NEXUS
Posts: 3,669
(Actually, my last trip to HK, I did have trouble finding a good local restaurant, so your point isn't without merit)