miAAflyer

Planning an upcoming stay here. Is it worth an extra $20 for Club Floor--sounds like club floors are on lower floors (more noise), but are slightly larger and have nicer amenities. The breakfast doesn't sound too promising. Club Floor also includes free health club access. I am a lowly corporate preferred at *wood--how much would they charge for gym?

under the clocks

I had a 5 night stay there last week.

The CLub Floor/Starwood Preferred Guest Floors are not all low level. I was on the 39th and 41st floors, which were both SPG level.

The breakfast and evening snacks are satisfactory. Alcohol is on a "honour system" and limited to one red and one white wine.

Breakfast is bagels and cereal, along with juices, Starbucks coffee and pastries. THe lounge is open all day and your are able to help yourself to bottles water and a variety of soft drinks.

Would recommend paying an extra $20 for these benefits, plus the gym.

Motion122

As a Platinum, don't they upgrade you to the club floor if available?

bigjim

Yes, they upgrade platinums to the club level if available.

gores95

Hello. I searched and found much info on this hotel but I have a unique question. Staying there one night (Oct. 29) for my wife and my 9th anniversary. We are Gold Preferred and are using points for the free night. Normal room is 10K in points but we upgraded to the club level for an additional 1500 points. We requested a higher club level floor and a corner room.

Now I hear that the club level is between floors 10-16 (or something like that) yet this is a 40+ story hotel. My wife and I always like to stay on a higher floor...especially in a loud city like NYC!

Is it worth it to redeem 11.500 for the lower, yet club level, floor? Or should we redeem 10K for a regular upper floor room. Anyone have any thoughts?

Also anyone had sushi at their Bar 10?

THANKS!

prncess674

I had a lower level club floor room when I stayed there (Room 1126) and had no problems with noise. It is a new building and is well insulated. The only noise I ever heard was the guy snoring in bed next to me

I think it is worth the additional points to have club level access. The breakfast spread was nice in the morning and the evening appetizers were decent. I also liked that the alcoholic beverages were only $5 (beer/wine) in the club lounge verses much steeper prices in the bar downstairs. The bar downstairs is vey nice and you should at least stop by for a cocktail.

I don't mind the lower level rooms because in lots of high rise buildings my cell phone seems not to work on the higer floors.

marescot

We stayed there this past summer and opted for a higher floor instead of the club level. For the life of me I can imagine what they were thinking when they put the club level so low. With all of the amazing views in NYC, you would think that they would understand that the Club level customers want to be higher. If you are on the club level, dont expect to see anything outside your window except other buildings. In any event, you need to make a personal choice between club access perks (breakfast etc) and views of the city, the rivers and even NJ. We took a high floor, corner room (on 8th ave and 42 street) with views of down town and NJ and didn't regret it for a minute The corner rooms give you double views and are very nice.

paulusst

Just stayed a there and was upg to a club level room on the 16th floor. Had reserved a room "with breathtaking views". Now the view of that upgraded room consisted of an A/C exhaust pipe and a gigantic vent in front of the Reuters building through 2 tiny windows. As they were "oversold" they told me there was nothing they could do but would move me the next day.

Next day our room was on the 34th floor with a nice view of the Empire State (but only if you stand right next to the tiny window) but half the size of the club room (one of the smallest hotel rooms I've ever stayed in) and with a connecting door to the next room (the Mrs hates connecting doors). Got what I wanted but wasnt too sure if it was smart trade (lost the free breakfast and water).

Maybe the W TS next time?

stuartm

Howdy,

Was just there two weeks ago. All I can say was that it was an "amazing" experience. (I am being sarcastic)

Room 1: Got put in an accessible room as hotel was full - even though I had booked over a month earlier. Could not upgrade/change room.. But they had to when the door lock failed on day 3 - so badly we were waiting outside when a guy was trying to break into the room after all of their unlocking contraptions had failed - using stiff wire under the door. (was quite impressed that the door systems are that secure).

Also had no heavenly shower - actually it had been replaced with something else - which was quite funny, yet the instructions for the heavenly shower were still hanging on the other shower head.. :-)

Complained to Manager.. No suites Available

Room 2: Got moved to a Corner Room (well was meant to anyway after complaining about the accessible room). - It was GREAT - and had Moulton Brown goodies rather than the dull new Heavenly Shampoo etc.

Logged onto Net - so thought I would find out if any suites Available - Yes there was. Rang Plat Number to complain - got fobbed off, were meant to call me back, didn't - called back again - said that they could do nothing except call the hotel, but they could not get through... Just totally useless, makes you wonder why you bother. Asked to speak to someone who could do something at Plat - said that no one was available or could do anything..

Went to front desk, and they found suite. (Ha - that is a good one eh! - when there are none available)

Room 3: JNR Suite. Smaller than the corner room, small windows, little light, low floor. Then Went back to Room 2.. (No Moulton Brown either)

Anyway - would I stay there again.. If they would guarentee me a Corner Room, other than that - not on your life! .. Did not try the Bar or any of the food places.

Then moved onto W San Fran - no problems, nice, friendly, and good sized rooms, and great food and bar.

Then onto Tokyo Westin - and all I can say is the service was fantastic, room was Acceptable, but the Plat/Club floor included Breakfast at their restraunts (or room service!), and unlimited drinks (yes, including good wine, champagne and spirits and cocktails) b/w 5pm and 7pm. Will be back there in a few weeks..

Just my thoughts, hope they help.

Stuart

kjl

I stayed at TS Westin for several times. Noise isn't a problem at the lower floors. I was staying there during the Columbus weekend. They put me on the 40th Floor. The cellular phone didn't work.

If you like to use the health club, the club level room includes it.

jeffreyt

My favorite rooms are the corner rooms that end with 09.

DaveSF

From an email I just received:

The "Book Now" button goes to a URL with my SPG number in it, so I'm hesitant to post it. The booking screen says "DAYSAV" for "Special rate plan." Booking over the phone should be fine, however, and there's no mention of this being a targeted offer.

(By the way, I just stayed in this hotel a couple weeks ago and had a great time!) Hope this helps someone.

bergamini

It definitely won't let you book the rate now, so I will post when it starts becoming available on 10/28 and see if it works. I wouldn't mind a few Sundays there instead of the Hilton.

Brendan

Westin has probably made a grevious error, especially since it's a Daylight Savings promotion: EST doesn't start until Oct. 31 , except in 85% of Indiana, which uses EST year-round. Surely they mean EDT .

daslax

When looking under "promotional rates" at SPG.com for a Feb stay at Westin TS, there was a rate available called "Slumber Party Package". The rate details were as follows:

But there is no information on how to book these additional rooms at the discount. I tried booking two rooms, but it just multiplied the original promo rate X2. I booked the first room and called the Platinum concierge and they had no idea, transferred me to web help desk. They couldn't figure it out either and just said to book the additional room, print out the rate details, show it at check-in and they would give me the discount at check-in.

So my questions are:

-Is this reliable? Can I count on getting the discount? Obviously booking at BAR is more expensive than the promo rates available but if you take 25% off it's much cheaper.

-The second room I'm booking is for one day more than the room booked at promo rates. There are no T&C's that I can find, so don't know if they have to be booked for the same length or if there are any other restrictions.

Anyone have any knowledge of these type of promo rates?