Pine Cliffs Hotel, Albufeira, Algarve, Portugal [Master Thread]
May 31, 2020, 6:53 am
#78
Join Date: Jun 2009
Posts: 2,135
Is this normal for properties outside the USA? Or is this resort have some sort of meals included that they want to charge extra if you go beyond two people in a room?
Lastly I assume the cancel by date means I will get a refund of my points and the upgrade fee correct?
Thx
Lastly I assume the cancel by date means I will get a refund of my points and the upgrade fee correct?
Thx
May 31, 2020, 11:15 am
#79
Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,034
Yes, this is very common in Europe.
The hotel's policy is that children of any age are counted as guests. A reservation request for 2 adults and 2 children of (say) Age 3 and Age 2 yields "The hotel cannot accommodate 4 guests per room". For this number, you would need to book 2 rooms. I really would not advise trying to smuggle in any non-booked extras.
There are other accommodation types on the Pine Cliffs campus (the Ocean Suites, Residences etc) that are specifically suited for family vacations, though they are more expensive in points.
The hotel's policy is that children of any age are counted as guests. A reservation request for 2 adults and 2 children of (say) Age 3 and Age 2 yields "The hotel cannot accommodate 4 guests per room". For this number, you would need to book 2 rooms. I really would not advise trying to smuggle in any non-booked extras.
There are other accommodation types on the Pine Cliffs campus (the Ocean Suites, Residences etc) that are specifically suited for family vacations, though they are more expensive in points.
May 31, 2020, 4:07 pm
#81
Join Date: Jan 2016
Location: SFO
Programs: Marriott Ti/LTP
Posts: 1,329
They're considered different properties on the Marriott website, so the ocean suites and residences will not show up on the hotel website. That said, when you're actually at the resort, they all basically all one property. For instance, you can check in for the residences at the hotel lobby.
Jun 1, 2020, 3:23 am
#82
Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,034
Just typing "Pine Cliffs" into the website finds the redemption options :
Jun 2, 2020, 1:01 am
#83
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,187
When we stayed there (end of may 2014) on points I booked two adults and one child and put in notes that we are a family with two kids (6 & 4 yrs at the time). At checkin they assigned us a room with two beds and all was easy going. They tried to upsell us to a bigger room/suite too. The resort/property is geared towards familes with kids and compeletely relaxed about the policy. Other properties like the Mardavall in Mallorca don't like kids because they cater to a different crowd, so they enforce the 'fire rules' rather nastily.
Jun 2, 2020, 5:59 am
#84
Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,034
When we stayed there (end of may 2014) on points I booked two adults and one child and put in notes that we are a family with two kids (6 & 4 yrs at the time). At checkin they assigned us a room with two beds and all was easy going. They tried to upsell us to a bigger room/suite too. The resort/property is geared towards familes with kids and compeletely relaxed about the policy. Other properties like the Mardavall in Mallorca don't like kids because they cater to a different crowd, so they enforce the 'fire rules' rather nastily.
Anyway, for a family stay, I would say an Ocean Suite at 60,000 points (Cat 7) is actually better value than a Hotel room at 50,000 (Cat 6).
Jun 3, 2020, 5:58 pm
#85
Join Date: Jun 2009
Posts: 2,135
Ok, so I put in dates for July 2020 and also for May 2021 and first chose just 2 adults and then 2 adults + 2 kids (aged 2,4). Both times, it only shows me 2 Bedroom Residence, Resort view, Balcony and no suite at all. Is it possible they've already sold off the suites?
Also, it may be a moot point if you folks think they are quite strict and won't allow 2 adults & 2 kids in a suite and I can go ahead and book a residence in that case. Also I don't see suites listed anywhere in their room overview
https://www.marriott.com/hotels/hote...esort-algarve/
Thanks
Also, it may be a moot point if you folks think they are quite strict and won't allow 2 adults & 2 kids in a suite and I can go ahead and book a residence in that case. Also I don't see suites listed anywhere in their room overview
https://www.marriott.com/hotels/hote...esort-algarve/
Thanks
Jun 3, 2020, 9:35 pm
#86
Join Date: Jan 2016
Location: SFO
Programs: Marriott Ti/LTP
Posts: 1,329
Ok, so I put in dates for July 2020 and also for May 2021 and first chose just 2 adults and then 2 adults + 2 kids (aged 2,4). Both times, it only shows me 2 Bedroom Residence, Resort view, Balcony and no suite at all. Is it possible they've already sold off the suites?
Also, it may be a moot point if you folks think they are quite strict and won't allow 2 adults & 2 kids in a suite and I can go ahead and book a residence in that case. Also I don't see suites listed anywhere in their room overview
https://www.marriott.com/hotels/hote...esort-algarve/
Thanks
Also, it may be a moot point if you folks think they are quite strict and won't allow 2 adults & 2 kids in a suite and I can go ahead and book a residence in that case. Also I don't see suites listed anywhere in their room overview
https://www.marriott.com/hotels/hote...esort-algarve/
Thanks
https://www.marriott.com/hotels/trav...d-spa-algarve/
Jun 4, 2020, 7:45 am
#87
Join Date: Jun 2009
Posts: 2,135
Is this hotel strict if I choose the junior suite and bring 2 kids with me (4 total people in the room). When I put in my two kids it only shows me a 2 Bedroom Suite - 80 EUR + 60k points/night
Also how would you compare the two properties and the suite vs residence?
Thx
Also how would you compare the two properties and the suite vs residence?
Thx
Jun 6, 2020, 5:50 am
#88
Join Date: Jun 2009
Posts: 2,135
Anybody?
Jun 6, 2020, 6:17 am
#89
Join Date: Jan 2015
Location: Kuwait (KW)
Programs: Qatar Airways, Hyatt, Hilton, Marriott, IHG
Posts: 2,714
sam007 At this rate, I think it's best you get the hotel on the phone and ask them all your questions for a definitive answer. Nothing like hearing it from the horse's mouth.
khabah
khabah
Jun 6, 2020, 5:58 pm
#90
Join Date: Jun 2009
Posts: 2,135
ok got clarity on this and a 1 bedroom suite will be sufficient since it has a sofabed for the kids. However, the website is only showing bookings for may 2021 and nothing for booking with points. Does anybody know if it's the hotel management that releases points bookings and is it worth requesting the duty manager there or is it a marriott corporate decision? Thanks