Different rates on different devices
Apr 12, 2024 | 10:47 pm
#1
Original Poster
Join Date: Oct 2012
Programs: BA SPG
Posts: 56
Different rates on different devices
👋🏼 curious if you guys have noticed this but went to book Le Meridien Dubai and it was showing different rates between my account and my wives.
It actually shows my wife (gold) a lower rate for the exact same stay as mine (platinum) - has anyone come across this before? I would like to book via my Bonvoy as I hold higher status but I obviously dont want to pay more
M
It actually shows my wife (gold) a lower rate for the exact same stay as mine (platinum) - has anyone come across this before? I would like to book via my Bonvoy as I hold higher status but I obviously dont want to pay more
M
Apr 13, 2024 | 1:31 am
#3
FlyerTalk Evangelist
Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .60 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 18,072
[ I] went to book Le Meridien Dubai and it was showing different rates between my account and my wives.
It actually shows my wife (gold) a lower rate for the exact same stay as mine (platinum) - has anyone come across this before? I would like to book via my Bonvoy as I hold higher status but I obviously dont want to pay more
It actually shows my wife (gold) a lower rate for the exact same stay as mine (platinum) - has anyone come across this before? I would like to book via my Bonvoy as I hold higher status but I obviously dont want to pay more
On the other hand, lounge access and breakfast are worth something. Maybe worth paying a bit extra?
Apr 13, 2024 | 2:53 am
#5
Join Date: Apr 2016
Programs: Bonvoy Titanium, Hilton Diamond, BA Silver, IHG Spire, AMEX Plat
Posts: 794
personally Ive found its always worth checking the website and the app as properties show different rates
Have you tried searching in incognito mode before logging in to secure the lower rate then log in?
Apr 13, 2024 | 7:01 am
#6
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E50, Marriott LT Ti, IHG Dia Amb
Posts: 16,461
Apr 13, 2024 | 9:59 am
#7
Join Date: Mar 2017
Posts: 1,865
Shocking rude and insensitive response from an 'evangelist', besides being totally unhelpful
Apr 13, 2024 | 10:55 am
#8
Join Date: Jun 1999
Location: NYC/LA
Programs: DL DM, UA Silver, Marriott Titanium/LTP, Hilton Diamond
Posts: 9,817
Apr 13, 2024 | 5:35 pm
#9
FlyerTalk Evangelist
Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .60 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 18,072
[ I] went to book Le Meridien Dubai and it was showing different rates between my account and my wives.
It actually shows my wife (gold) a lower rate for the exact same stay as mine (platinum) - has anyone come across this before? I would like to book via my Bonvoy as I hold higher status but I obviously dont want to pay more
It actually shows my wife (gold) a lower rate for the exact same stay as mine (platinum) - has anyone come across this before? I would like to book via my Bonvoy as I hold higher status but I obviously dont want to pay more
and cultural sensitivity, especially following Eid. But if you personally were offended, I apologize.As for "total unhelpfulness", it is a best practice for two travelling companions to both have Marriott BONV
See, e.g. Welcome Amenity .
You are right, I did not see the disparate account display issue, but had already upvoted comments immediately following mine, including the one not to pay more.
It is by sharing our thoughts that FlyerTalk works best.
Last edited by SPN Lifer; Apr 13, 2024 at 5:44 pm
Apr 15, 2024 | 10:09 am
#10
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium, LTP; IHG Platinum
Posts: 7,960
App and website display different rates (booking with points) after searching for properties in a certain city (in my case, London, April 25-30). The website displays the up to date prices, but the App gives higher prices for several of hotels that I searched. Once I get to check the details of the rates, the same number of points (Pointsavers offer) is displayed. It is annoying because one has to search with both website and App.