FAQ : "Destination fees" at Marriott Bonvoy properties
Apr 4, 2024, 5:56 pm
#106
Join Date: May 2009
Location: USA
Programs: Marriott Titanium -> United Silver
Posts: 967
Just had a long discussion with the front desk at the Sheraton Times Square. They charge a 30 USD destination fee and give you 30 USD per day as F&B credit (which must be used on a daily basis). According to the front desk, this means that you are getting the credit for every DAY that you are there, so on the day of check-in from check-in to midnight, but there is no credit on the day you check out.
Apr 5, 2024, 8:28 pm
#107
Join Date: Nov 2003
Location: Alameda, CA, USA
Posts: 4,934
Just had a long discussion with the front desk at the Sheraton Times Square. They charge a 30 USD destination fee and give you 30 USD per day as F&B credit (which must be used on a daily basis). According to the front desk, this means that you are getting the credit for every DAY that you are there, so on the day of check-in from check-in to midnight, but there is no credit on the day you check out.
The wording in their policies is:
"The daily $30 food and beverage credit may be used in any of the hotel outlets ... Please note the credit must be used on a daily basis to receive your benefits."
My interpretation (and this is also the info I was given via the chat) would have been that it would allow me to use the credit until check-out. But maybe I'm also a bit stupid here?
The wording in their policies is:
"The daily $30 food and beverage credit may be used in any of the hotel outlets ... Please note the credit must be used on a daily basis to receive your benefits."
My interpretation (and this is also the info I was given via the chat) would have been that it would allow me to use the credit until check-out. But maybe I'm also a bit stupid here?
Apr 5, 2024, 9:35 pm
#108
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,888
The Renaissance Harlem told me the same thing earlier this week. I didn't argue since I wasn't sure we were going to want anything the last day (and it turned out we didn't), but this seems nonsensical to me. When I travel to the west coast for work, I almost never get to the hotel in time to use a credit the day I check in. I feel like these fees are already obnoxious; why do they need to make an extra effort to make us waste the credit?
