FAQ : "Destination fees" at Marriott Bonvoy properties
#91
Join Date: May 1998
Posts: 6,790
So,I suppose the solution is to never patronize a hotel that charges a "destination fee". I consider those junk fees to be immoral anyway, and an indication that the property uses sharp practices, so that seems a good solution.
And if/when I get stuck with such a fee, downgrade them in the rating. If enough of us do that it might put a stop to the practice.
And if/when I get stuck with such a fee, downgrade them in the rating. If enough of us do that it might put a stop to the practice.
#93
Join Date: Nov 2003
Location: Alameda, CA, USA
Posts: 4,907
I think Marriott is already doing this, aren't they? The search results (at least for SF) show something like "From 470 USD / night Includes 36 USD Destination Amenity Fee."
#94
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,485
The California law is a big deal because it will apply to OTA as well. This will level the playing field and will likely force big changes due to the size of the market.
#95
FlyerTalk Evangelist
Join Date: Feb 2003
Posts: 10,234
Hopefully it ends the Resort Fee scam once and for all. I know many will be devastated to lose the unlimited local calls and 2 bottles of water for $50/night, but I think we’ll eventually be able to adjust.
#96
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
If OTAs will have to collect the resort fee, won't the hotels have to pay a commission on those fees, thus driving up the resort fees even more?
#97
Join Date: Apr 2012
Posts: 266
OTA, some of them, don't collect the resort fee as that is collected by hotels. hotels primarily pay a commission on room and tax rates which is normally the difference in what the guest pays vs what we get from expedia or other ota's..
#98
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 38,656
I think they'll just be part of the advertised price, as Marriott already does on the website. You'll still pay it, and get your unlimited local calls, and perhaps "access to the pool," too, but it will be spelled out more clearly. And I can't see the cash cow that is the now ancillary revenue on award stays going anywhere, so long as it is clearly stated at booking. 70,000 points plus $1000/night destination fee.
#99
Join Date: Oct 2016
Posts: 7
Leaning more and more to changing primary hotel chains. I tried to book hotels in Tampa and Sarasota only to find all the nicer hotels charging either a destination or resort fee in additional to the expected parking fees. Pretty sure Hyatt waives those in many cases too but need to brush back up on my status there.
Disappointing and makes me think were going to a Las Vegas style of root rates to get around rules.
Disappointing and makes me think were going to a Las Vegas style of root rates to get around rules.
#101
Join Date: Feb 2020
Posts: 498
#102
Join Date: Aug 2010
Location: Formerly Box 350, Boston Mass, Oh two one three four. Now near Beverly Hills 90210
Programs: Loyal Order of Water Buffalos
Posts: 3,938
I just did a test booking at the Gwen and no destination fee came up. When did you discover the fee? If it was at the property when checking in or out you should be able to just show them your confirmation and they can't add additional fees like that.
Their FAQ *does* mention a Destination fee, but they can't hide it there. Hotels.com also mentions a $15 + tax fee, but I assume you booked directly
Their FAQ *does* mention a Destination fee, but they can't hide it there. Hotels.com also mentions a $15 + tax fee, but I assume you booked directly
#103
Join Date: Nov 2020
Location: YVR/YYZ
Programs: AC50K, *A Gold, Marriott Titanium (LGE), Hilton Diamond
Posts: 376
I just did a test booking at the Gwen and no destination fee came up. When did you discover the fee? If it was at the property when checking in or out you should be able to just show them your confirmation and they can't add additional fees like that.
Their FAQ *does* mention a Destination fee, but they can't hide it there. Hotels.com also mentions a $15 + tax fee, but I assume you booked directly
Their FAQ *does* mention a Destination fee, but they can't hide it there. Hotels.com also mentions a $15 + tax fee, but I assume you booked directly
The FDM did remove the charge after an email. I did send these screenshots as well, so hopefully it's fixed on their end and they display it
#104
Join Date: Aug 2010
Location: Formerly Box 350, Boston Mass, Oh two one three four. Now near Beverly Hills 90210
Programs: Loyal Order of Water Buffalos
Posts: 3,938
Would have been nice if they had taken your word for it at checkout. I'm sure they KNOW they did this and should be prepared for pushback to apologize and fix it immediately
#105
Join Date: Dec 2009
Programs: EB*D, M&M, IHG, Hilton Hhonors
Posts: 138
Just had a long discussion with the front desk at the Sheraton Times Square. They charge a 30 USD destination fee and give you 30 USD per day as F&B credit (which must be used on a daily basis). According to the front desk, this means that you are getting the credit for every DAY that you are there, so on the day of check-in from check-in to midnight, but there is no credit on the day you check out.
The wording in their policies is:
"The daily $30 food and beverage credit may be used in any of the hotel outlets ... Please note the credit must be used on a daily basis to receive your benefits."
My interpretation (and this is also the info I was given via the chat) would have been that it would allow me to use the credit until check-out. But maybe I'm also a bit stupid here?
The wording in their policies is:
"The daily $30 food and beverage credit may be used in any of the hotel outlets ... Please note the credit must be used on a daily basis to receive your benefits."
My interpretation (and this is also the info I was given via the chat) would have been that it would allow me to use the credit until check-out. But maybe I'm also a bit stupid here?