How do Back-to-Back Reservations Work?
#16
FlyerTalk Evangelist




Join Date: Nov 2001
Location: Wanting First. Buying First.
Programs: Lifetime Executive Diamond Platinum VIP with Braniff, Eastern, Midway, National & Pan Am
Posts: 21,947
That has not been my experience out of dozens of stays. If I have 2 consecutive reservations of 1 night each, the hotel combines the folios for both nights (so I get all the points), but I will only get stay credit for 1 night. Of course you can get the missing night by submitting a missing stay request.
However, today for the first time ever I had my first reservation of 2 consecutive reservations post correctly. I did pay out the folio and checked in for second reservation (but that has never fixed the problem in the past).
However, today for the first time ever I had my first reservation of 2 consecutive reservations post correctly. I did pay out the folio and checked in for second reservation (but that has never fixed the problem in the past).
I agree that T&Cs say it shouldn't be the case. Practical experience suggests it often is.
#17




Join Date: Jun 2013
Location: YTO/DEL/BOM/GAU
Programs: A few airlines, hotel programs and car rentals
Posts: 1,271
That has not been my experience out of dozens of stays. If I have 2 consecutive reservations of 1 night each, the hotel combines the folios for both nights (so I get all the points), but I will only get stay credit for 1 night. Of course you can get the missing night by submitting a missing stay request.
However, today for the first time ever I had my first reservation of 2 consecutive reservations post correctly. I did pay out the folio and checked in for second reservation (but that has never fixed the problem in the past).
So either the hotel did something right, or maybe they did something wrong.
However, today for the first time ever I had my first reservation of 2 consecutive reservations post correctly. I did pay out the folio and checked in for second reservation (but that has never fixed the problem in the past).
So either the hotel did something right, or maybe they did something wrong.

I am also about to do it now too...fingers crossed: hope it posts correctly!!
#18




Join Date: Jun 2013
Location: YTO/DEL/BOM/GAU
Programs: A few airlines, hotel programs and car rentals
Posts: 1,271
Gosh darn, should have purchased a lottery ticket...
#19
FlyerTalk Evangelist




Join Date: Jun 2015
Location: Back in Reds Country (DAY/CVG). Previously: SEA & SAT.
Posts: 11,986
Recent Experiences With This Scenario?
Looking at possibly booking two back-to-back nights at a hotel and am curious on recent experiences across Marriott as a whole or if it's property specific.
Work would cover one night (paid with $$$) and then I want to use points (or a "Free Night Award" certificate) for the second night at the same property. Assuming I can book the same room type for both nights, what are the odds I'd be forced to check-out and check back in again completely and switch rooms?
If it matters, I'm looking at properties by LAX for this scenario.
Work would cover one night (paid with $$$) and then I want to use points (or a "Free Night Award" certificate) for the second night at the same property. Assuming I can book the same room type for both nights, what are the odds I'd be forced to check-out and check back in again completely and switch rooms?
If it matters, I'm looking at properties by LAX for this scenario.
#20
FlyerTalk Evangelist


Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 12,781
Looking at possibly booking two back-to-back nights at a hotel and am curious on recent experiences across Marriott as a whole or if it's property specific.
Work would cover one night (paid with $$$) and then I want to use points (or a "Free Night Award" certificate) for the second night at the same property. Assuming I can book the same room type for both nights, what are the odds I'd be forced to check-out and check back in again completely and switch rooms?
If it matters, I'm looking at properties by LAX for this scenario.
Work would cover one night (paid with $$$) and then I want to use points (or a "Free Night Award" certificate) for the second night at the same property. Assuming I can book the same room type for both nights, what are the odds I'd be forced to check-out and check back in again completely and switch rooms?
If it matters, I'm looking at properties by LAX for this scenario.
Been there done that recently at a FFI.
#22




Join Date: Jan 2010
Location: YYZ
Programs: AC SE 100K MM; Marriott Lifetime Titanium, Avis Presidents Club
Posts: 4,106
Looking at possibly booking two back-to-back nights at a hotel and am curious on recent experiences across Marriott as a whole or if it's property specific.
Work would cover one night (paid with $$$) and then I want to use points (or a "Free Night Award" certificate) for the second night at the same property. Assuming I can book the same room type for both nights, what are the odds I'd be forced to check-out and check back in again completely and switch rooms?
If it matters, I'm looking at properties by LAX for this scenario.
Work would cover one night (paid with $$$) and then I want to use points (or a "Free Night Award" certificate) for the second night at the same property. Assuming I can book the same room type for both nights, what are the odds I'd be forced to check-out and check back in again completely and switch rooms?
If it matters, I'm looking at properties by LAX for this scenario.
#23


Join Date: Mar 2015
Location: YVR
Posts: 1,217
Anyone with experience of back to back stays where first stay is book through Bonvoy channels and second stay is booked through OTA?
Does this affect the ability for the hotel to "combine" my stay?
Any thoughts on whether this may cause issues with my first stay EQN and points posting?
Does this affect the ability for the hotel to "combine" my stay?
Any thoughts on whether this may cause issues with my first stay EQN and points posting?
#24


Join Date: Apr 2012
Posts: 392
Anyone with experience of back to back stays where first stay is book through Bonvoy channels and second stay is booked through OTA?
Does this affect the ability for the hotel to "combine" my stay?
Any thoughts on whether this may cause issues with my first stay EQN and points posting?
Does this affect the ability for the hotel to "combine" my stay?
Any thoughts on whether this may cause issues with my first stay EQN and points posting?
#26




Join Date: Jan 2010
Location: YYZ
Programs: AC SE 100K MM; Marriott Lifetime Titanium, Avis Presidents Club
Posts: 4,106
#27
FlyerTalk Evangelist




Join Date: Jun 2007
Location: Toronto
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#28




Join Date: Jul 2008
Location: HKG
Programs: Marriott Ambassador (Titanium Lifetime), BA GfL, EK Gold, HH Diamond, Ex-BD*G
Posts: 3,738
It is unlikely that this "trick" will work as the systems are getting smarter and smarter around this, plus its built into the T&Cs to not allow. So the chances are high that you are just building yourself hassle of checking in/out, or at least going to the front desk (though you can try). With this particular promo, if you are traveling with someone then having their name/Marriott number on the second reservation would achieve the same outcome though - as you'd get the bonus promo points split to each of you for a stay, which you can then transfer between each other for free (up to a limited number of points each year), plus the added benefit that could give you extra stays to try and get your points later. For 2025 Marriott points it may be a level of hassle beyond what you want though, amplified if you have different status levels.
Instead if this is important to you then you need to cross the street and try a different Marriott branded property in the same city/district - sometimes they are even in the same shared building.
Instead if this is important to you then you need to cross the street and try a different Marriott branded property in the same city/district - sometimes they are even in the same shared building.
#29
FlyerTalk Evangelist




Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QRPC PLT/OW EMD; Bonvoy LT Titanium
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Exactly. In Lexington, Massachusetts there's an Aloft and an Element which share a parking lot. I did a number of weekends there under SPG when stays counted for something. There was a brief period of time when AA was running a triple miles promotion and SPG had a triple stays promo. (You could earn status by stays back then.) I used to stay at Aloft/Element on Friday night, fly BOS-LAX-BOS on Saturday, then stay at the other of Aloft/Element on Saturday night, followed by another BOS-LAX-BOS turn on Sunday.
#30


Join Date: May 2009
Location: USA
Programs: Marriott Titanium -> United Silver
Posts: 1,506
Exactly. In Lexington, Massachusetts there's an Aloft and an Element which share a parking lot. I did a number of weekends there under SPG when stays counted for something. There was a brief period of time when AA was running a triple miles promotion and SPG had a triple stays promo. (You could earn status by stays back then.) I used to stay at Aloft/Element on Friday night, fly BOS-LAX-BOS on Saturday, then stay at the other of Aloft/Element on Saturday night, followed by another BOS-LAX-BOS turn on Sunday.

