Flight Cancelled - Effects on Booking
Sep 17, 2021, 9:33 am
#1
Original Poster
Join Date: Nov 2020
Location: YVR/YYZ
Programs: AC50K, *A Gold, Marriott Titanium (LGE), Hilton Diamond
Posts: 382
Flight Cancelled - Effects on Booking
Hi all,
I have a night booked at the W Fort Lauderdale.
Unfortunately, my flight has since been cancelled and I will miss the night entirely.
Here's the fun part: I booked this with a 40k Titanium certificate, so my insurance can't really help me out.
Does anyone know if Marriott would be understanding in this case?
I have a night booked at the W Fort Lauderdale.
Unfortunately, my flight has since been cancelled and I will miss the night entirely.
Here's the fun part: I booked this with a 40k Titanium certificate, so my insurance can't really help me out.
Does anyone know if Marriott would be understanding in this case?
Sep 17, 2021, 10:35 am
#3
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,530
Hi all,
I have a night booked at the W Fort Lauderdale.
Unfortunately, my flight has since been cancelled and I will miss the night entirely.
Here's the fun part: I booked this with a 40k Titanium certificate, so my insurance can't really help me out.
Does anyone know if Marriott would be understanding in this case?
I have a night booked at the W Fort Lauderdale.
Unfortunately, my flight has since been cancelled and I will miss the night entirely.
Here's the fun part: I booked this with a 40k Titanium certificate, so my insurance can't really help me out.
Does anyone know if Marriott would be understanding in this case?
Sep 17, 2021, 3:15 pm
#5
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
Hi all,
I have a night booked at the W Fort Lauderdale.
Unfortunately, my flight has since been cancelled and I will miss the night entirely.
Here's the fun part: I booked this with a 40k Titanium certificate, so my insurance can't really help me out.
Does anyone know if Marriott would be understanding in this case?
I have a night booked at the W Fort Lauderdale.
Unfortunately, my flight has since been cancelled and I will miss the night entirely.
Here's the fun part: I booked this with a 40k Titanium certificate, so my insurance can't really help me out.
Does anyone know if Marriott would be understanding in this case?
Sep 17, 2021, 6:26 pm
#7
Join Date: May 2003
Location: Bangkok, Thailand. No longer Palm Coast, FL though still exiled, again, from the Bay Area.
Programs: Only the good ones
Posts: 5,153
Even in more normal times (whatever those were,) I've found hotels to be understanding about flight cancellations. I've had many and a call to the hotel is usually all it takes. Seldom will you have to escalate it to the CS at the program, but that will also work.
Sep 17, 2021, 6:57 pm
#8
Join Date: Mar 2003
Location: Pittsburgh, PA, USA
Programs: MR LT Titanium, IHG Plat.,UA Premier Silver, & PA/OH Turnpike Million Miler
Posts: 2,354
+1
Whenever I have had a flight cancelled and would miss a hotel stay, a simple call to the hotel front desk has been sufficient to get my reservation cancelled (or modified for next day arrival and a shorter duration stay).
--Jon
Whenever I have had a flight cancelled and would miss a hotel stay, a simple call to the hotel front desk has been sufficient to get my reservation cancelled (or modified for next day arrival and a shorter duration stay).
--Jon
Sep 18, 2021, 12:04 am
#9
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
David