Advice Negotiating Resort Fee

Old Aug 7, 19, 12:45 pm
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Advice Negotiating Resort Fee

So, I'm planning a trip to FL in October. I'm looking at the Dolphin/Swan for a few days (part of the trip is a WDW visit for Star Wars Land). I note the $30 resort fee nominally includes internet, etc. I also note that as a Titanium I've got that included with my status. What should I ask for or expect in terms of a replacement amenity and when should I approach the subject?
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Old Aug 7, 19, 12:54 pm
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Not sure you'll get anywhere with disney on that. update this post though id like to see if they budge
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Old Aug 7, 19, 1:02 pm
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Check the WIKI out in either the Dolphin or Swan's Master Threads (and check out the most recent posts):
Walt Disney World Swan - Orlando [Master Thread]
Walt Disney World Dolphin - Orlando [Master Thread]

That should give you an idea of what to expect. It sounds like $5 off whatever the current fee is will be what you can expect (and from some of the posts, you have to remind them of that.)
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Old Aug 7, 19, 1:02 pm
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See the Wiki in this thread

Resort fees, destination fees and associated issues (points, waivers, etc.)
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Old Aug 7, 19, 1:09 pm
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Swan/Dolphin are not Disney properties.

If this were Disney the answer would be an excessively polite "no."
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Old Aug 7, 19, 1:14 pm
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Originally Posted by Often1 View Post
Swan/Dolphin are not Disney properties.

If this were Disney the answer would be an excessively polite "no."
you just blew my mind. i had to look it up, since i've always seen those hotels directly on official disney sites.
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Old Aug 7, 19, 2:36 pm
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Originally Posted by farmerbob View Post
you just blew my mind. i had to look it up, since i've always seen those hotels directly on official disney sites.
They are co-located and operate separately. Sort of the best of both worlds if anything is the "best"
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Old Aug 7, 19, 5:53 pm
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Do you Negotiate the price of milk? How about the cost of a new pair of shoes? Why do you think you can negotiate resort fees?
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Old Aug 7, 19, 6:11 pm
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Originally Posted by hotelboy View Post
Do you Negotiate the price of milk? How about the cost of a new pair of shoes? Why do you think you can negotiate resort fees?
Um, because they are not delivering the promised value. Hopefully, this ugly practice will come to an abrupt halt within the next six months. Until that day comes, it makes sense to push back.
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Old Aug 7, 19, 6:21 pm
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Originally Posted by moondog View Post
Um, because they are not delivering the promised value.
Nobody promises value with resort fees. If they did, they would all fail the test.
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Old Aug 7, 19, 6:23 pm
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Originally Posted by hotelboy View Post
Do you Negotiate the price of milk? How about the cost of a new pair of shoes? Why do you think you can negotiate resort fees?
(1) I've actually managed to negotiate on some shoes before. In context I know some users on here have also negotiated some benefits from hotels as well (usually where they've stayed frequently).

(2) As I understand it, Marriott policy is that where resort fees cover wifi and elite status comes with wifi (or the equivalent with other benefits) they're supposed to do something in lieu (or potentially reduce the fee) ...but in practice this is touch-and-go/sometimes needs prompting. The logic being that they're charging for stuff we're supposed to get for free. Presuming that nothing was on offer for this I was angling for a realistic "ask".
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Old Aug 7, 19, 6:50 pm
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Originally Posted by hotelboy View Post
Do you Negotiate the price of milk? How about the cost of a new pair of shoes? Why do you think you can negotiate resort fees?
One of my favorite properties in the Marriott family waives the "resort fee" because I ask them to and I keep returning because of that. The manager knows that this keeps my repeat business at their hotel, instead of going to other nearby properties with their mandatory "resort fees."

Of course they are negotiable.
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Old Aug 7, 19, 7:27 pm
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I got laundry by the pound at some hotels I frequent
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Old Aug 7, 19, 7:36 pm
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Originally Posted by hotelboy View Post
Do you Negotiate the price of milk? How about the cost of a new pair of shoes? Why do you think you can negotiate resort fees?
Cool story, captain ripoff.
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Old Aug 7, 19, 7:54 pm
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Originally Posted by Often1 View Post
Swan/Dolphin are not Disney properties.

If this were Disney the answer would be an excessively polite "no."
Originally Posted by farmerbob View Post
you just blew my mind. i had to look it up, since i've always seen those hotels directly on official disney sites.
Originally Posted by Often1 View Post
They are co-located and operate separately. Sort of the best of both worlds if anything is the "best"
It's a gray area. Disney owns the hotels, but does not operate them - Starwood, now Marriott - operate them. The staff there, while required to maintain Disney standards, do not work for Disney, but are called cast members, and I believe also have to go through Disney's 'Traditions' training (albeit a condensed version)
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