Last edit by: margarita girl
FAQ from Jan 19/22 email from Marriott:
No. Due to varying factors such as low volume in demand, we are no longer selling Travel Package Awards as of January 19, 2022.
Q: What happens to the Travel Package Award I already have in my Account?
If you have a Travel Package Award attached to an existing Reservation, rest assured, we will be honoring your stay and no additional action is required.
Please Note:
The airline miles portion of the Travel Package Award was deposited to you at the time of purchase of the Travel Package Award and, therefore, will not be refunded.
Q: What happens if I need to modify or cancel my Travel Package Award redemption Reservation after March 2, 2022?
If you modify or cancel a Redemption Reservation that has a Travel Package Award attached to it after March 2, 2022, you must contact Member Support to cancel the Travel Package Award, after which you will receive a full Marriott Bonvoy® Point refund for the Hotel portion of the Award. Please visit https://www.marriott.com/help/loyalt...mer-support.mi to find the appropriate Member Support phone number based on your geographic location.
Q: How many Points will I be refunded?
Members will receive a full Marriott Bonvoy® Points refund for the Hotel portion of the Travel Package Award. The refund will be based on the current Points redemption category levels and will equal the sum of the Peak Points Redemption Rate per each Night of the Travel Package Award, at the highest category for which the Award was eligible. The airline miles portion of the Travel Package Award was deposited to you at the time of purchase of the Travel Package Award and, therefore, will not be refunded.
Can I Still Order Travel Package Awards?
Information on Marriott Bonvoy® Travel Packages
No. Due to varying factors such as low volume in demand, we are no longer selling Travel Package Awards as of January 19, 2022.
Q: What happens to the Travel Package Award I already have in my Account?
If you have a Travel Package Award attached to an existing Reservation, rest assured, we will be honoring your stay and no additional action is required.
Please Note:
The airline miles portion of the Travel Package Award was deposited to you at the time of purchase of the Travel Package Award and, therefore, will not be refunded.
Q: What happens if I need to modify or cancel my Travel Package Award redemption Reservation after March 2, 2022?
If you modify or cancel a Redemption Reservation that has a Travel Package Award attached to it after March 2, 2022, you must contact Member Support to cancel the Travel Package Award, after which you will receive a full Marriott Bonvoy® Point refund for the Hotel portion of the Award. Please visit https://www.marriott.com/help/loyalt...mer-support.mi to find the appropriate Member Support phone number based on your geographic location.
Q: How many Points will I be refunded?
Members will receive a full Marriott Bonvoy® Points refund for the Hotel portion of the Travel Package Award. The refund will be based on the current Points redemption category levels and will equal the sum of the Peak Points Redemption Rate per each Night of the Travel Package Award, at the highest category for which the Award was eligible. The airline miles portion of the Travel Package Award was deposited to you at the time of purchase of the Travel Package Award and, therefore, will not be refunded.
Marriott Travel Packages [** Discontinued Jan 19, 2022 **]
#1217
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
I never knew it even existed.
*** After thinking it through ***
Is this regarding the ability to transfer points to airlines say like United at 3 to 1 ratio or something else? If its the 3 to 1 transfer to Mileage Plus then I've used it before once. I guess I'll be very slightly upset if that is the one that is being eliminated.
*** After thinking it through ***
Is this regarding the ability to transfer points to airlines say like United at 3 to 1 ratio or something else? If its the 3 to 1 transfer to Mileage Plus then I've used it before once. I guess I'll be very slightly upset if that is the one that is being eliminated.
Travel packages are being discontinued: what about points to miles?
What’s being discontinued is the points to miles + hotel cert. We are still uncertain whether points to miles will be affected per the thread mentioned above.
#1218
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,202
Well when a room starts costing 120k+ points for a night when categories go away and hotels can charge whatever they want on 'dynamic pricing', we will be wishing we could cash in these useless MR points for slightly less useless airline miles.
#1219
Join Date: Dec 2021
Location: New Zealand
Posts: 11
Travel Package Success
This week, we have been successful redeeming 510K points for a 7 night category 6 travel package with 100k airline miles. The hotel certificate portion is valid until mid Jan 2023.
Hopefully, we can leave New Zealand later this year (and then return home to NZ again safely, without compulsory managed isolation/quarantine at crazy prices). NZ only has just one Marriott (Sheraton) property, and it's currently a cat 4. My partner has a cat 4 cert that was extended and remains valid (but, none of the MIQ hotels are Marriott) and, unfortunately, the govt don't accept Marriott certificates as payment for the MIQ hotel stay
We get the best value from using our certs in Asia.
Over the years, we have experienced great enjoyment from these travel packages (cat 4 and 5) and have flown first class several times. We are grateful that Marriott has offered these packages as long as they have, otherwise, we would not have been able to afford to travel 'up front' and stay at nice places for 7 nights.
Looking forward to experiencing a category 6 hotel, but, it will be interesting to see what happens to TP Certs when categories dissolve soon.
It's sad to hear these packages are being removed from the menu.
Enjoy while it lasts!
Hopefully, we can leave New Zealand later this year (and then return home to NZ again safely, without compulsory managed isolation/quarantine at crazy prices). NZ only has just one Marriott (Sheraton) property, and it's currently a cat 4. My partner has a cat 4 cert that was extended and remains valid (but, none of the MIQ hotels are Marriott) and, unfortunately, the govt don't accept Marriott certificates as payment for the MIQ hotel stay
We get the best value from using our certs in Asia.
Over the years, we have experienced great enjoyment from these travel packages (cat 4 and 5) and have flown first class several times. We are grateful that Marriott has offered these packages as long as they have, otherwise, we would not have been able to afford to travel 'up front' and stay at nice places for 7 nights.
Looking forward to experiencing a category 6 hotel, but, it will be interesting to see what happens to TP Certs when categories dissolve soon.
It's sad to hear these packages are being removed from the menu.
Enjoy while it lasts!
Last edited by FirstKiwi; Jan 17, 2022 at 11:35 pm
#1220
Join Date: Sep 1999
Location: CHS
Programs: UA Premier, Marriott LT Titanium, Hyatt Globalist, Hilton Diamond
Posts: 2,112
For the longest time, I have only used my Marriott points for these awards. They did offer more value in the past, but still do offer value. I will be obtaining at least one more package by Wednesday. For a category six award with 100k miles, the cost is 510k points. For seven nights in a category six hotel the standard cost would be 300k (with a range of 240k to 360k). You receive the seven nights at this fixed price (no peak pricing) and for the additional 210k points, you receive 100k airlines miles (110k with UA). I am Titanium and receive a total of 23.5 points/$ spent at Marriotts (17.5 for Titanium + 6 for Amex Marriott Card). That is a spend of $8936 to obtain the 210k points. This is same as obtaining 100k miles for an $8936 spend or about 11 miles per dollar spent. That is still a good deal. I don't fly as much as I used to, so those miles definitely come in handy.
For Marriott timeshare owners(I am one), there are also five night travel packages available. These are the packages I typically obtain. For a five night category six award with 100k miles, the cost is 390k points. The math is similar with the incremental cost for 100k miles being 190k points. That works out to be $12 miles/dollar spent at Marriott.
Prior to the advent of Bonvoy, the number of miles received per dollar spent was even better. The value was such that I would purchase 50k MR points for my wife and myself each year.
When I first became a platinum member about 20 years ago, these packages were a tremendous value. For a reasonable number of points, you could stay at any Marriott in the world and get there in premium class on your flights. Back then, the packages also included a certificate for a one week Hertz car rental.
To add more perspective to how far Marriott's program has fallen, consider other benefits Platinums used to receive. Each quarter, we would receive a coupon booklet. Included were two BOGO coupons for weekend stays at full service properties (one coupon each for Marriott and Renaissance). Also included were two BOGO coupons for dinner entrees at hotel restaurants (again one each for Marriott and Renaissance). These were great in hotels that had steak houses. I can't remember what the other coupons were, but these were the main ones. Platinums also received what I consider true arrival gifts at full service properties. On check-in, you were given a card with choices. I always chose a cheese plate with a half-bottle wine. That was nice! If arriving late,it could replace dinner.
So Marriott's program continues its downward spiral. It will be interesting to see what gets cheapened in March. It has become apparent that the executives there think they have become so large that they will just dominate. With this, they also consider the property owners to be their true customers. I
Edit:Formatting
For Marriott timeshare owners(I am one), there are also five night travel packages available. These are the packages I typically obtain. For a five night category six award with 100k miles, the cost is 390k points. The math is similar with the incremental cost for 100k miles being 190k points. That works out to be $12 miles/dollar spent at Marriott.
Prior to the advent of Bonvoy, the number of miles received per dollar spent was even better. The value was such that I would purchase 50k MR points for my wife and myself each year.
When I first became a platinum member about 20 years ago, these packages were a tremendous value. For a reasonable number of points, you could stay at any Marriott in the world and get there in premium class on your flights. Back then, the packages also included a certificate for a one week Hertz car rental.
To add more perspective to how far Marriott's program has fallen, consider other benefits Platinums used to receive. Each quarter, we would receive a coupon booklet. Included were two BOGO coupons for weekend stays at full service properties (one coupon each for Marriott and Renaissance). Also included were two BOGO coupons for dinner entrees at hotel restaurants (again one each for Marriott and Renaissance). These were great in hotels that had steak houses. I can't remember what the other coupons were, but these were the main ones. Platinums also received what I consider true arrival gifts at full service properties. On check-in, you were given a card with choices. I always chose a cheese plate with a half-bottle wine. That was nice! If arriving late,it could replace dinner.
So Marriott's program continues its downward spiral. It will be interesting to see what gets cheapened in March. It has become apparent that the executives there think they have become so large that they will just dominate. With this, they also consider the property owners to be their true customers. I
Edit:Formatting
Last edited by BillMorrow; Jan 18, 2022 at 7:04 am
#1222
Join Date: Aug 2006
Location: Pittsburgh Pennsylvania
Programs: Marriott Platinum, Starwood Platinum
Posts: 373
Here is a good summary article - I would honestly hate to spend my way to Ambassador status to be treated this way, especially when there is hardly any differential with Titanium or Platinum at this point. I enjoyed using the old SPG Flights program, but now one of the last features of the program that was a value-add is gone
https://liveandletsfly.com/marriott-...air-and-hotel/
https://liveandletsfly.com/marriott-...air-and-hotel/
I don't even recognize this once wonderful hotel chain anymore. The Starwood merger was so terrible for the customers. I said it when it was announced. It's a shame.
#1223
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,392
Wait, wut?
”The ability to convert hotel certificates earned from credit cards to points is a nice benefit and one others should consider.”
You can do this? What’s the conversion rate?
”The ability to convert hotel certificates earned from credit cards to points is a nice benefit and one others should consider.”
You can do this? What’s the conversion rate?
#1225
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,211
This new Marriott CEO reminds me of Eddie Lampert from Sears, ruining the brand with every cut and elimination he makes. Just awful.
I don't even recognize this once wonderful hotel chain anymore. The Starwood merger was so terrible for the customers. I said it when it was announced. It's a shame.
I don't even recognize this once wonderful hotel chain anymore. The Starwood merger was so terrible for the customers. I said it when it was announced. It's a shame.
#1226
Join Date: Jun 2005
Posts: 37
I did.
Marriott's current management seems intent on reducing or eliminating as much remaining value from the programme as possible, so even if you haven't yet found a way to take advantage of this particular aspect of it, anything you do still value is likely to be next on the chopping block.
Marriott's current management seems intent on reducing or eliminating as much remaining value from the programme as possible, so even if you haven't yet found a way to take advantage of this particular aspect of it, anything you do still value is likely to be next on the chopping block.
#1227
Join Date: Dec 2018
Posts: 102
I'm feeling really stuck. I have 1 million Bonvoy and my target to burn them all was Summer 2023 on one epic trip. If I get a Cat 8 travel package, it will expire January 2023 which doesn't work. What would you do? Other option is to book some speculatively on the very last day in March before the changes take place and then see what happens and pray I can make a March 2023 trip instead of Summer 2023.
#1228
Join Date: Aug 2014
Posts: 394
#1229
Join Date: Jun 2004
Location: Queens, NY
Programs: Bonvoy Titanium, OW Emerald, HH Diamond
Posts: 1,066
I'm feeling really stuck. I have 1 million Bonvoy and my target to burn them all was Summer 2023 on one epic trip. If I get a Cat 8 travel package, it will expire January 2023 which doesn't work. What would you do? Other option is to book some speculatively on the very last day in March before the changes take place and then see what happens and pray I can make a March 2023 trip instead of Summer 2023.
#1230
A FlyerTalk Posting Legend
Join Date: Jun 2005
Posts: 57,604
But this is just a symptom of a greater disease - and that is what Marriott has been doing to the program, and by extension, to customers over the past couple years. There is now virtually no delta between Ambassador, Titanium and Platinum with regard to the onsite experience at most properties, and worse, there is just a feeling of contempt from Marriott and properties towards the program in general - they seem to view it as hassle rather than an inducement to loyal business.
Correct. Which is part of the reason I haven't stayed at a Marriott property in over 4 years. I actively avoid them.