Last edit by: SPN Lifer
What kind of bath amenities are currently offered by each brand:
List up information on the various hotel chains, so that people can see which ones has already moved to the new policy, and which are still based on the old.
Bulk dispensers (wall mounted or otherwise):
aLoft
element by Westin
Four Points, US (unsure, other areas) (Dec 2020)
Moxy
Residence Inn (Dec 2019)
Single use bottles:
Courtyard (Dec 2020)
Renaissance (Dec 2019)
Ritz Carlton
St. Regis
Westin (Dec 2020)
Mixed, depends on the property:
List up information on the various hotel chains, so that people can see which ones has already moved to the new policy, and which are still based on the old.
Bulk dispensers (wall mounted or otherwise):
aLoft
element by Westin
Four Points, US (unsure, other areas) (Dec 2020)
Moxy
Residence Inn (Dec 2019)
Single use bottles:
Courtyard (Dec 2020)
Renaissance (Dec 2019)
Ritz Carlton
St. Regis
Westin (Dec 2020)
Mixed, depends on the property:
Marriott to Eliminate Single-use Toiletry Bottles
#92
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
The press stories say all hotels, though the luxury brands need more time to work on the solution so they will be the last to change over. So even the RC should join the trend. I guess there could be single serve ones in request until stock runs out. Or they will have both until stock is depleted.
Why do they not seem sanitary as a general statement? Sure there are hotels that have problems with cleaning properly, there are bad apples in every business. But they will have unsanitary conditions whether they have dispensers or not.
Why do they not seem sanitary as a general statement? Sure there are hotels that have problems with cleaning properly, there are bad apples in every business. But they will have unsanitary conditions whether they have dispensers or not.
Bad apple or good apple housekeepers, the shared wall-mounted dispensers requiring skin contact tend to have a more heterogenous contaminant pool than single-use toiletries.
If you want to know how some deal with hotel TV remote controls, door knobs, locks and light switches, just look at what is sold in the travel toiletries section of department stores and pharmacies: disinfecting wipes, disinfectant sprays/gels and more.
Are laundered PJs as commonly washed by travel service providers with the water at 60C-90C temperatures as bed linens and towels and using at least as robust anti-pathogen chemicals?
Last edited by GUWonder; Aug 29, 2019 at 6:13 am
#93
Join Date: Sep 2005
Programs: UA Million Miler
Posts: 1,358
I never use bar soap. I also find it to be extremely wasteful relative to liquid soap. The Fairmont in the North End in Boston used to recycle the leftover soap, collecting them and sending them to be re-formulated and donated. Only place that I've ever heard of anything so thoughtful.
I also hope they don't refill bottles. The "permanent dispensers" like at a Four Points stink - but I don't mind, for example, CYs where they replace the ENTIRE BOTTLE and pump when it runs out. Housekeeping just has new full bottles on their cart.
I also think they should rollout a sanitizing routine for the parts of the pumps that come into contact with hands. Just make it clear that every Housekeeper MUST sterilize the pumps daily. If that occurred, would be very appropriate for the premium and luxury Bonvoy brands.
I also hope they don't refill bottles. The "permanent dispensers" like at a Four Points stink - but I don't mind, for example, CYs where they replace the ENTIRE BOTTLE and pump when it runs out. Housekeeping just has new full bottles on their cart.
I also think they should rollout a sanitizing routine for the parts of the pumps that come into contact with hands. Just make it clear that every Housekeeper MUST sterilize the pumps daily. If that occurred, would be very appropriate for the premium and luxury Bonvoy brands.
#94
Join Date: Feb 2010
Location: New Jersey
Programs: UA MM 1K, AA MM Gold, Marriott LT Platinum
Posts: 3,236
Most recent stay was at a CY with the bottles on the wall. About 20 minutes after my shower on the last day, I heard a crash in the bathroom. I found the whole apparatus on the floor. I just set it on the counter right outside the bathroom and told the FD clerk on the way out. Lots of ways that could have turned out worse, particularly if the containers were glass.
#95
Suspended
Join Date: Jun 2013
Location: Ontario, Canada
Programs: Aeroplan, IHG, Enterprise, Avios, Nexus
Posts: 8,355
Good for Marriott. They can improve their bottom line, send virtue-signalling press releases to their potential clients and curry favor among the eco-obsessed.
This is of little consequence to me as I don't use hotel toiletries regardless of how they are dispensed. I bring my own because smell is a powerful emotion and I feel better in far-away foreign lands when I smell the same as at home. The dispensers are ignored and the dinky little bottles are cleared off the limited counter space found in most hotel bathrooms never to be seen again. The impossible to hold postage-stamp size bars of soap are replaced with an grownup version of my preferred brand.
Although my toiletry habits have absolutely nothing to do with reducing plastic I will, like Marriott, showcase my behavior and bask in the glowing approval of the environmental elites.
This is of little consequence to me as I don't use hotel toiletries regardless of how they are dispensed. I bring my own because smell is a powerful emotion and I feel better in far-away foreign lands when I smell the same as at home. The dispensers are ignored and the dinky little bottles are cleared off the limited counter space found in most hotel bathrooms never to be seen again. The impossible to hold postage-stamp size bars of soap are replaced with an grownup version of my preferred brand.
Although my toiletry habits have absolutely nothing to do with reducing plastic I will, like Marriott, showcase my behavior and bask in the glowing approval of the environmental elites.
#96
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,247
The dispensers are absolutely disgusting. Here's what greeted me at a Four Points last month. That mold didn't get that way overnight. Despite mentioning it to the front desk, nothing was done about it. If the outside looks this bad, what's on the inside? I should point out that all three dispensers looked like this.
Except...sadly... Plastic honestly isn't recycled, even if you put it in the appropriate bin. This is especially true in countries which claim very high % of recycling, such as Germany, Austria, and Sweden. Dirty little secret: They claim tossing the plastics into incinerators is "recycling" since they're converting waste to heat/energy. Do some research on it and you'll be surprised.
The real solution on this is to have the TSA get rid of the bull**** liquid/gel restrictions. At that point I'd be more than happy to carry my own toiletries with me.
Except...sadly... Plastic honestly isn't recycled, even if you put it in the appropriate bin. This is especially true in countries which claim very high % of recycling, such as Germany, Austria, and Sweden. Dirty little secret: They claim tossing the plastics into incinerators is "recycling" since they're converting waste to heat/energy. Do some research on it and you'll be surprised.
The real solution on this is to have the TSA get rid of the bull**** liquid/gel restrictions. At that point I'd be more than happy to carry my own toiletries with me.
#97
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Another dispenser issue is that the wall mounts can break and even cause injury in a way that single-use toiletries can’t so easily cause. And even with or without guests getting injured, the hotels may try to claim injury so as to get hotel guests to pay for the breaking of wall-mount dispensers even as that kind of breaking should be considered part of normal wear and tear at times.
Single-use toiletries are possible without relying upon plastic containers/wraps. But the hotels don’t want to pay up for them when this kind of move is driven by cost-cutting more than by trying to drive the plastics suppliers out of business.
#98
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,166
The reason a lot of public facility restrooms have gone to having automatic, “touch-less” dispensers for soap, water and paper/cloth towels is because the manual dispensers tend to; be more disgusting, encourage more paper/plastic use to avoid skin contact; more metering/throttling of use/misuse; and more often getting broken by physical contact more than automated, “touch-less” dispensers.
Bad apple or good apple housekeepers, the shared wall-mounted dispensers requiring skin contact tend to have a more heterogenous contaminant pool than single-use toiletries.
If you want to know how some deal with hotel TV remote controls, door knobs, locks and light switches, just look at what is sold in the travel toiletries section of department stores and pharmacies: disinfecting wipes, disinfectant sprays/gels and more.
Are laundered PJs as commonly washed by travel service providers with the water at 60C-90C temperatures as bed linens and towels and using at least as robust anti-pathogen chemicals?
Can't say I visited ANA's facility for laundering their J class PJs, but to be honest I would not find it concerning. That is one of the places where I have encounter the laundered PJ discussions, it could go hand in hand with the borrowed sports wear at gyms in hotels and for the now shelved idea of a gym in th Cathay lounges (yoga room came though).
I am not saying the dispensers can't build up to a sanitary problem in hotels, just the the assumption as a matter of principle that it always, or even frequently, will is wrong. And where they do, the dispensere are not a cause but part of the effect of the problem
I also find the reference to plastic glasses in the rooms mildly amusing. That is one that alternates between 'So disgusting to have glasses instead of platoc cups as housekeeping won't clean them properly" and "Outrageous cost cutting to remove the glasses for plastic cups" There is just no positive way out for the hotel operators...
#99
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
No, my position is that this is nothing more than cutting costs. Whatever environmental benefit that may (I'm not really sold on the idea that there will be an real tangible benefit here) exist will be negligible and customers will be left with these terrible wall-mounted dispensers.
#100
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
I also find the reference to plastic glasses in the rooms mildly amusing. That is one that alternates between 'So disgusting to have glasses instead of platoc cups as housekeeping won't clean them properly" and "Outrageous cost cutting to remove the glasses for plastic cups" There is just no positive way out for the hotel operators...
#103
Join Date: Feb 2019
Posts: 3,097
#104
Join Date: Aug 2008
Location: Somewhere in Florida
Posts: 2,622
It's one more place, one more complication, that can lead to a service failure for the guest. Let's be honest -- housekeeping staff are usually the lowest-paid employees at a hotel. Sometimes you get what you pay for. Best to take the McDonald's approach with this and try to engineer out as many points of failure as you can.
I'm staying at a property which has the dreaded wall pump dispensers tomorrow. I'll see if I can snag an empty bottle. Nothing a small accurate scale can't figure out. Lord knows I have plenty of the little bottles at home to compare it to.
Last edited by KRSW; Aug 29, 2019 at 8:34 am
#105
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,166
Who ever said that glasses aren't cleaned by hotel maids? And if you find an unclean glass in your room, what is stopping you from cleaning it yourself? Plastic cups in hotel rooms is a new cost cutting effort. They never existed previously. We have done fine for a very long time with glass. Sorry but unclean glasses is a false argument. Saving the environment is not a false argument.
If I find the glass I the bathroom to be less clean that desirable, I will just have them replaced. It is not a big deal, and not me complaining on the topic.