AmEx Bonvoy Brilliant Luxury Card [General Discussion Thread]
Feb 4, 2021, 9:38 am
#1427
Join Date: Sep 1999
Location: USA
Posts: 305
My account updated to Platinum. I even got Platinum credit for my stay on February 1st, which was before the account showed as being updated.
I already had a Chase card, so that does not seem to prevent the upgrade to Platinum.
I already had a Chase card, so that does not seem to prevent the upgrade to Platinum.
Feb 7, 2021, 10:25 pm
#1430
Join Date: Jan 2009
Programs: Bonvoy Titanium, Hyatt Explorist, Hilton Diamond, UA 1K, AA Exec. Plat., DL DM, National E.E.
Posts: 253
I received the card in December but have not been upgraded to Platinum status. The social media team says that they're having technical issues processing upgrades.
As a data point, I was not eligible for the sign-up bonus but I believe that I should be eligible for the platinum status upgrade.
Anyone else in the same boat?
As a data point, I was not eligible for the sign-up bonus but I believe that I should be eligible for the platinum status upgrade.
Anyone else in the same boat?
Feb 9, 2021, 5:44 pm
#1431
Join Date: Dec 2020
Programs: British Airways Gold, Hyatt Globalist, Delta Platinum, Bonvoy Titanium, Singapore Krisflyer Gold
Posts: 152
I had the same issue, so I called Bonvoy support and opened a support case. They upgraded my account to Platinum within 48 hours.
Feb 10, 2021, 10:08 am
#1432
Join Date: Jan 2018
Posts: 199
I've had this card for about two years now and with the annual fee coming up soon I am thinking of PCing or canceling since I won't be able to use any of the property credits. Does anyone know if Amex has plans to offer the credit in the form of restaurants again, like they did last year?
Feb 10, 2021, 10:18 am
#1433
Join Date: Dec 2017
Location: SFO/YYZ
Programs: AC 25K, AS MVP Gold, BA Bronze, UA Silver, Marriott Titanium, Hilton Diamond, Hyatt Globalist
Posts: 2,472
I've had this card for about two years now and with the annual fee coming up soon I am thinking of PCing or canceling since I won't be able to use any of the property credits. Does anyone know if Amex has plans to offer the credit in the form of restaurants again, like they did last year?
Feb 10, 2021, 12:10 pm
#1434
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 4,351
I believe he's referring to the $300 annual Marriott credit that comes with the card and last year was able to be used at restaurants for a couple of months due to COVID. Would be nice if they allowed that again this year given the travel limitations still in effect.
Feb 10, 2021, 12:16 pm
#1435
Join Date: Dec 2017
Location: SFO/YYZ
Programs: AC 25K, AS MVP Gold, BA Bronze, UA Silver, Marriott Titanium, Hilton Diamond, Hyatt Globalist
Posts: 2,472
I believe he's referring to the $300 annual Marriott credit that comes with the card and last year was able to be used at restaurants for a couple of months due to COVID. Would be nice if they allowed that again this year given the travel limitations still in effect.
Feb 10, 2021, 2:17 pm
#1436
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 4,351
Perhaps Amex can find an alternate use for the Marriott property credits that many may find difficult to use as long as travel restrictions are in place. I've already actually used mine but I can understand that others may find it hard to use right now.
Feb 10, 2021, 3:29 pm
#1437
Join Date: Dec 2017
Location: SFO/YYZ
Programs: AC 25K, AS MVP Gold, BA Bronze, UA Silver, Marriott Titanium, Hilton Diamond, Hyatt Globalist
Posts: 2,472
Ok, understood; you are right.
Perhaps Amex can find an alternate use for the Marriott property credits that many may find difficult to use as long as travel restrictions are in place. I've already actually used mine but I can understand that others may find it hard to use right now.
Perhaps Amex can find an alternate use for the Marriott property credits that many may find difficult to use as long as travel restrictions are in place. I've already actually used mine but I can understand that others may find it hard to use right now.
Feb 10, 2021, 9:46 pm
#1438
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 4,351
I'm wondering if that means that an egift card would also trigger the Marriott offer of "spend $200 get $50 back" that I have saved on this card, as well?
Feb 10, 2021, 9:58 pm
#1439
Join Date: Sep 2012
Posts: 625
Feb 10, 2021, 10:02 pm
#1440
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 4,351