Feb 12, 2019, 9:54 am
Last edit by: yosithezet
POSTING FORMAT
Property:
Date(s):
Room booked:
Room received:
Elite Level: (Platinum, Titanium, Ambassador)
Award stay: (yes/no), type (Points, PointSavers, C+P, Travel Package, CCFNA35K, CCFNA40K, etc.)
Rate Type: (Off Peak/Standard/Peak)
LNF stay: (yes/no)
SNAs redeemed: (yes/no)
Comments:
Property:
Date(s):
Room booked:
Room received:
Elite Level: (Platinum, Titanium, Ambassador)
Award stay: (yes/no), type (Points, PointSavers, C+P, Travel Package, CCFNA35K, CCFNA40K, etc.)
Rate Type: (Off Peak/Standard/Peak)
LNF stay: (yes/no)
SNAs redeemed: (yes/no)
Comments:
Post Your Marriott Bonvoy Elite Upgrade Experiences 2019
Dec 19, 2019, 3:46 pm
#481
Join Date: Jul 2016
Location: NY
Programs: UA Gold, Marriott PP, Hertz PC, HH Diamond
Posts: 86
Property: St. Regis Bangkok
Date(s): December 2019
Room Booked: Standard Deluxe Room
Room Received: St. Regis Suite
Elite Level: Titanium
Award Stay: Yes
Rate Type: Points
LFN Stay: NO
SNAs redeemed: No
Comments: Was honeymoon, and contacted hotel prior to arriving. Also mentioned it at check in. Suite was not available my 1st night, but offered from 2nd night onward. Butler came up to move all our stuff on day 2 while we were out. Loved it!!!
Property: Le Meridien Chiang Mai
Date(s): December 2019
Room Booked: Deluxe Room
Room Received: Executive Suite
Elite Level: Titanium
Award Stay: No
Rate Type: BRG ($75/night), Fully Refundable
LFN Stay: NO
SNAs redeemed: Yes
Comments: SNAs cleared 5-days before arrival. I inquired at check-in if "better" suites were available... they said no (and I didn't see availability on app either).
Property: 4 points Singapore
Date(s): November 2019
Room Booked: Deluxe Room
Room Received: 1 bedroom suite
Elite Level: Titanium
Award Stay: No
Rate Type: Corporate
LFN Stay: NO
SNAs redeemed: No
Comments: Was honeymoon, and contacted hotel before my flight left NY via "chat with us" on app, asking if an upgrade was possible. Suite upgraded showed on app by the time I landed at Singapore airport and checked. Room decorated with balloons and cake. Hotel reached back out on 2nd day of stay congratulating us, and asking how we were doing. Good stay.
Date(s): December 2019
Room Booked: Standard Deluxe Room
Room Received: St. Regis Suite
Elite Level: Titanium
Award Stay: Yes
Rate Type: Points
LFN Stay: NO
SNAs redeemed: No
Comments: Was honeymoon, and contacted hotel prior to arriving. Also mentioned it at check in. Suite was not available my 1st night, but offered from 2nd night onward. Butler came up to move all our stuff on day 2 while we were out. Loved it!!!
Property: Le Meridien Chiang Mai
Date(s): December 2019
Room Booked: Deluxe Room
Room Received: Executive Suite
Elite Level: Titanium
Award Stay: No
Rate Type: BRG ($75/night), Fully Refundable
LFN Stay: NO
SNAs redeemed: Yes
Comments: SNAs cleared 5-days before arrival. I inquired at check-in if "better" suites were available... they said no (and I didn't see availability on app either).
Property: 4 points Singapore
Date(s): November 2019
Room Booked: Deluxe Room
Room Received: 1 bedroom suite
Elite Level: Titanium
Award Stay: No
Rate Type: Corporate
LFN Stay: NO
SNAs redeemed: No
Comments: Was honeymoon, and contacted hotel before my flight left NY via "chat with us" on app, asking if an upgrade was possible. Suite upgraded showed on app by the time I landed at Singapore airport and checked. Room decorated with balloons and cake. Hotel reached back out on 2nd day of stay congratulating us, and asking how we were doing. Good stay.
Last edited by enthrop; Dec 19, 2019 at 3:58 pm
Dec 20, 2019, 8:31 pm
#482
formerly wchinchen
Join Date: Sep 2013
Location: Honolulu
Programs: AA CK, UA 1K, Hyatt Globalist
Posts: 1,309
Nines Portland
Property: Nines Portland
Date(s): December 2019
Room Booked: Standard King Room
Room Received: 12th Floor Club Level Standard King Room
Elite Level: Ambassador
Award Stay: No
Rate Type: Cash
LFN Stay: NO
SNAs redeemed: No
Comments: I actually had more success as an AMEX Platinum free gold Bonvoy status, and had a couple of junior suite upgrades as a Gold member. My last "Suite" upgrade was probably around Jan-Feb 2019. I contacted the Front Desk manager and seeing if they are still honoring suite upgrades, and they said yes. Rather it is the volume of Ambassadors that come through that your percentage of upgrades will be low. Seeing NBA teams and numerous business travelers who stay here, your upgrade percentage will be pretty dismal even as an ambassador. It is my favorite Portland Bonvoy property with their lounge, fantastic staff, Departures restaurant (excellent modern twist on Asian themed dishes), and gym.
Date(s): December 2019
Room Booked: Standard King Room
Room Received: 12th Floor Club Level Standard King Room
Elite Level: Ambassador
Award Stay: No
Rate Type: Cash
LFN Stay: NO
SNAs redeemed: No
Comments: I actually had more success as an AMEX Platinum free gold Bonvoy status, and had a couple of junior suite upgrades as a Gold member. My last "Suite" upgrade was probably around Jan-Feb 2019. I contacted the Front Desk manager and seeing if they are still honoring suite upgrades, and they said yes. Rather it is the volume of Ambassadors that come through that your percentage of upgrades will be low. Seeing NBA teams and numerous business travelers who stay here, your upgrade percentage will be pretty dismal even as an ambassador. It is my favorite Portland Bonvoy property with their lounge, fantastic staff, Departures restaurant (excellent modern twist on Asian themed dishes), and gym.
Dec 24, 2019, 3:43 pm
#483
Join Date: Aug 2002
Programs: UA 1K & 1MM/AA Gold & 1MM/HH Gold/Marriott Titanium
Posts: 2,928
Property: JW Marriott Marco Island
Date(s): Dec. 21-26
Room booked: Tropical View
Room received: Partial Gulf/Pool View
Elite Level: Ambassador
Award stay: no
Rate Type: AAA
LNF stay: no
SNAs redeemed: Declined
Comments: Not much love except slightly better view and two free continental buffet breakfasts per room (we had two rooms) - buy-up to full breakfast was only $10 each, was able to use SNAs last year for terrace suite which was amazing but no dice this time
Date(s): Dec. 21-26
Room booked: Tropical View
Room received: Partial Gulf/Pool View
Elite Level: Ambassador
Award stay: no
Rate Type: AAA
LNF stay: no
SNAs redeemed: Declined
Comments: Not much love except slightly better view and two free continental buffet breakfasts per room (we had two rooms) - buy-up to full breakfast was only $10 each, was able to use SNAs last year for terrace suite which was amazing but no dice this time
Dec 25, 2019, 3:33 am
#484
Join Date: Oct 2011
Location: BKK
Programs: World of Hyatt Globalist; Marriott Bonvoy LTP; IHG Plat
Posts: 2,234
Property: W Amsterdam
Date(s): 4 nights in December 2019
Room booked: Cozy Exchange Room
Room received: Fabulous Bank Room, City view (2-tier upgrade, i guess)
Elite Level: Titanium
Award stay: No
Rate Type: N/A
BRG stay: Yes
SNAs redeemed: No
Comments: no standard suite or canal view room available. Room was better than expected. Service was great too. Breakfast not extensive but adequate, both the duchess and mr porter.
Date(s): 4 nights in December 2019
Room booked: Cozy Exchange Room
Room received: Fabulous Bank Room, City view (2-tier upgrade, i guess)
Elite Level: Titanium
Award stay: No
Rate Type: N/A
BRG stay: Yes
SNAs redeemed: No
Comments: no standard suite or canal view room available. Room was better than expected. Service was great too. Breakfast not extensive but adequate, both the duchess and mr porter.
Dec 25, 2019, 11:15 am
#485
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,808
Property: St Regis Bali
Date(s): Dec 2019
Room booked: Base level suite (all suite resort)
Room received: as booked
Elite Level: Ambassador
Award stay: no
Rate Type: Standard
LNF stay : no
SNAs redeemed: no
Comments:
Hotel was full so no upgrade expected.
Service is as good as my previous stay
edit: Loyalty Mgr offered upgrade to Gardenia Villa on the final night which I accepted. The villa is really gorgeous!
Date(s): Dec 2019
Room booked: Base level suite (all suite resort)
Room received: as booked
Elite Level: Ambassador
Award stay: no
Rate Type: Standard
LNF stay : no
SNAs redeemed: no
Comments:
Hotel was full so no upgrade expected.
Service is as good as my previous stay
edit: Loyalty Mgr offered upgrade to Gardenia Villa on the final night which I accepted. The villa is really gorgeous!
Last edited by kaizen7; Dec 30, 2019 at 3:14 am
Dec 25, 2019, 12:04 pm
#486
Join Date: May 2018
Programs: AA ConciergeKey, Marriott Ambassador, Hyatt Globalist, Hilton Gold, United Silver
Posts: 63
Property: St. Regis NYC
Date(s): 12/23 to 12/26
Room booked: Superior (only option for points)
Room received: Grand Deluxe
Elite Level: Ambassador
Award stay: Yes, Points
Rate Type: 75k 1st night, 75k 2nd night, 85k 3rd night
LNF stay: no
SNAs redeemed: attempted, but denied
Comments: more info about my stay in StR NYC master thread here
Date(s): 12/23 to 12/26
Room booked: Superior (only option for points)
Room received: Grand Deluxe
Elite Level: Ambassador
Award stay: Yes, Points
Rate Type: 75k 1st night, 75k 2nd night, 85k 3rd night
LNF stay: no
SNAs redeemed: attempted, but denied
Comments: more info about my stay in StR NYC master thread here
Dec 30, 2019, 3:04 am
#487
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,478
Property: Vana Belle
Date(s): Late December
Room booked: Jungle suite (base room)
Room received: Premium Pool suite
Elite Level: Ambassador
Award stay: Yes, Points
SNAs redeemed: No
Comments: Would have liked a Grand Pool suite, but no complaints, as this is a very solid upgrade (two categories) for an award stay during the busiest time of the year.
Date(s): Late December
Room booked: Jungle suite (base room)
Room received: Premium Pool suite
Elite Level: Ambassador
Award stay: Yes, Points
SNAs redeemed: No
Comments: Would have liked a Grand Pool suite, but no complaints, as this is a very solid upgrade (two categories) for an award stay during the busiest time of the year.
Dec 30, 2019, 8:39 am
#488
Join Date: Jan 2011
Location: YVR to SEA
Posts: 2,536
Property: Douglas autograph collection Vancouver
Date(s): Late December, not Xmas or new years Eve
Room booked: 1 King base room
Room received: 1 bedroom suite 1.2k square feet
Elite Level: Titanium
Award stay: no
SNAs redeemed: yes
Comments: burning sna for end of year, this was the top category available in the pool, cleared one day out. Available options were corner room, junior suite and one bedroom suite
Date(s): Late December, not Xmas or new years Eve
Room booked: 1 King base room
Room received: 1 bedroom suite 1.2k square feet
Elite Level: Titanium
Award stay: no
SNAs redeemed: yes
Comments: burning sna for end of year, this was the top category available in the pool, cleared one day out. Available options were corner room, junior suite and one bedroom suite
Dec 30, 2019, 4:16 pm
#489
Join Date: Jan 2014
Location: Manhattan
Programs: Delta DM, Marriot TE
Posts: 39
I meant to post this months ago, but, this may be my best upgrade ever. Damn I loved this room. I have an upcoming, longer stay there in a few months and will be using SNAs. However, the suite I got upgraded to doesn't even qualify for SNAs....
Property: W South Beach
Property: W South Beach
Date(s): April 1-2 (right after Ultra Music Festival)
Room booked: Wonderful Studio, Suite, Ocean view, Balcony
Room received: Bi-level Mega Suite (w/ Plunge Pool and Oceanfront View)
Elite Level: Platinum
Award stay: No.
Rate Type: small Corp discount ($687 a night)
LNF stay: no.
SNAs redeemed: no
Comments: The elite ambassador wrote me a hand-written card to thank me for my loyalty and that she hopes I enjoy the Mega Bi-Level suite (with plunge pool!). Still the best Marriot in terms of customer service I've visited (and puts the Edition up the street to shame in terms of friendliness of staff)
Room booked: Wonderful Studio, Suite, Ocean view, Balcony
Room received: Bi-level Mega Suite (w/ Plunge Pool and Oceanfront View)
Elite Level: Platinum
Award stay: No.
Rate Type: small Corp discount ($687 a night)
LNF stay: no.
SNAs redeemed: no
Comments: The elite ambassador wrote me a hand-written card to thank me for my loyalty and that she hopes I enjoy the Mega Bi-Level suite (with plunge pool!). Still the best Marriot in terms of customer service I've visited (and puts the Edition up the street to shame in terms of friendliness of staff)
Jan 2, 2020, 6:39 am
#490
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,727
For 2020 upgrade experiences go to the Post Your Marriott Bonvoy Elite Upgrade Experiences 2020 thread.