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Say Hello to Marriott Bonvoy, launches Feb 13, 2019

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Old Jan 16, 2019, 7:27 am
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Last edit by: Oxon Flyer
New Tier Names. This applies to Lifetime naming as well.

Platinum Premier Elite becomes Marriott Bonvoy Titanium Elite . (75 nights)
Platinum Premier Elite with Ambassador becomes Marriott Bonvoy Ambassador Elite. (100 nights + $20,000 spend)
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Say Hello to Marriott Bonvoy, launches Feb 13, 2019

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Old Jan 16, 2019, 7:32 pm
  #136  
 
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Tell me McKinsey doesn’t have anything to do with the unpronounceable silly name.
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Old Jan 16, 2019, 7:32 pm
  #137  
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Originally Posted by SP03
No one is saying they will stop staying at Marriott because of the name. But that doesn't mean people can't criticize how ridiculous this name is and how wasteful it has been to spend money on marketing and rebranding when they should be spend money on delivering more benefits.
No one is saying that they will stop staying at Marriott because of the name. So that doesn't mean people can't find the criticisms of the name to be just as ridiculous.

And no one wasted your money.

Armchair corporate executiving is a new sport, apparently.
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Old Jan 16, 2019, 7:32 pm
  #138  
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RewardsPlus

Does this have any bearing on or implication for RewardsPlus-granted status? Will Bonvoy continue the status tie-up? Will gold->platinum->gold status update on the Bonvoy changeover date?

I don't believe there's been any clear official statement.
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Old Jan 16, 2019, 7:34 pm
  #139  
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Originally Posted by Starwood Lurker IV
Mobile account access will be available via the new Marriott Bonvoy app. The Marriott App will become the Marriott Bonvoy App at the completion of a software update. However, SPG and The Ritz-Carlton Rewards Apps will be retired. Users of those apps will be notified and prompted to download the new Marriott Bonvoy App.
This is sad news. The pre August 18 SPG app was fantastic, now it's just the tacky and feature-lagging Marriott app. What happened to Mr. Sorenson saying he wanted keep SPG fanatics satisfied happy?
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Old Jan 16, 2019, 7:36 pm
  #140  
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Originally Posted by itsaboutthejourney
This is sad news. The pre August 18 SPG app was fantastic, now it's just the tacky and feature-lagging Marriott app. What happened to Mr. Sorenson saying he wanted keep SPG fanatics satisfied happy?
It's an app; let's pick our battles and not get greedy.
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Old Jan 16, 2019, 7:42 pm
  #141  
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Originally Posted by pvn
I totally get the complaints about benefit changes or IT screw ups.

But complaining about the name of the program? lol.
I think the tacky name and status level change is indicative of how tone-deaf the Marriott people are and is very much related to the poor customer engagement/communication, IT fiasco, and quality control issues. It would be foolish to direct 100% of branding resources to fixing those issues, but there should be some indication that the issues are being addressed. This announcement and the timing of it seem to completely gloss over the real, lingering problems of this integration.
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Old Jan 16, 2019, 7:44 pm
  #142  
 
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This is not the Bonvoy you are looking for:

https://www.andysuh.com/bonvoy/
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Old Jan 16, 2019, 7:46 pm
  #143  
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Originally Posted by Tanic
Sorry, correction.,.. MBLTTE.
I'd settle for BLT.

Seriously, I'm hungry.
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Old Jan 16, 2019, 7:51 pm
  #144  
 
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Originally Posted by SP03
No one is saying they will stop staying at Marriott because of the name.
Perhaps not in this thread, specifically, thus far - but members have indeed made such claims elsewhere in this forum, as absurd and sad as that may seem.
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Old Jan 16, 2019, 7:57 pm
  #145  
 
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I'm actually delighted they named the program Bonvoy! It creates a shiny new diversion for the "usual suspects" in this forum who spend all day, every day, spinning likes tops about what property screwed them out of "free breakfast" You have a whole new thing to get yourselves all worked into a tizzy about and can spend the days tearing your clothes and gnashing your teeth about the marketing name for a hotel loyalty program for awhile.

Win-win for me!

Regards
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Old Jan 16, 2019, 8:12 pm
  #146  
 
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Originally Posted by Starwood Lurker
So many over the last 19 years that I've lost count.

Best regards,

William R. Sanders
Social Media Specialist
Marriott International

[email protected]
Haha. Sorry, meant on the Marriott forum.
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Old Jan 16, 2019, 8:15 pm
  #147  
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Originally Posted by EuropeanPete
Seen here on Flyertalk first.

Utah-based Tumi-tugging Accenture consultants in poor fitting suits sitting in a lounge drinking Bud Light out of plastic cup.
OMG, you just articulated this merger (and Marriott) far better than anyone. Love it. Kudos ^
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Old Jan 16, 2019, 8:26 pm
  #148  
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Originally Posted by wanderlust99
Some of us actually do pronounce it "merri-yacht". Always have, always will. (And I'd consider saying it "merry-itt" incorrect.) I guess we should put it in the "ta-may-toe/to-mah-toe" category and agree to disagree.
I pronounce it as Bill Marriott pronounces it: Merry-utt (with the "u" being more of a neutral/schwa sound).

I figure he knows how it should be pronounced.

Also: Westin is not new to this odd-sounding "brand" idea. In the 90s, they tried and failed with the Allegis mashup. You'd think they'd learn.

I think one of the reasons the name sounds so...awful...is because it starts with a B and ends with a Y and has two different "o" sounds in it. I can't think of any brand that comes across so jarring in just two syllables.

Last edited by DenverBrian; Jan 16, 2019 at 8:31 pm
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Old Jan 16, 2019, 8:33 pm
  #149  
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Its a shame how much they're obviously focused entirely on blowing money on useless junk like this instead of getting their customer service out of the gutter and fixing their piece of crap website and IT back end.
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Old Jan 16, 2019, 8:46 pm
  #150  
 
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Originally Posted by rylan
Its a shame how much they're obviously focused entirely on blowing money on useless junk like this instead of getting their customer service out of the gutter and fixing their piece of crap website and IT back end.
i have only had great customer service from Marriott
faiz likes this.
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