Jan 16, 2019, 7:27 am
Last edit by: Oxon Flyer
New Tier Names. This applies to Lifetime naming as well.
Platinum Premier Elite becomes Marriott Bonvoy Titanium Elite . (75 nights)
Platinum Premier Elite with Ambassador becomes Marriott Bonvoy Ambassador Elite. (100 nights + $20,000 spend)
Platinum Premier Elite becomes Marriott Bonvoy Titanium Elite . (75 nights)
Platinum Premier Elite with Ambassador becomes Marriott Bonvoy Ambassador Elite. (100 nights + $20,000 spend)
Say Hello to Marriott Bonvoy, launches Feb 13, 2019
Feb 24, 2019, 1:33 pm
#466
Join Date: Sep 2009
Location: YYZ
Programs: Hilton Diamond, Marriott Bonvoy Lifetime PE, AC Altitude SE100K-1MM
Posts: 308
No issues with the Bonvoy black key cards, in three hotels this last week (2 Marriotts and 1 Sheraton).
The key sleeves that I received, while black in colour, also had lots of writing (both sides) so can't miss even if placed on top of a black dresser! And the sleeve I received from the Sheraton was still in the old SPG sleeve - guess they're using up old stock (they had the Marriott and SPG logos, so were post-merger, but are obviously pre-Bonvoy).
The key sleeves that I received, while black in colour, also had lots of writing (both sides) so can't miss even if placed on top of a black dresser! And the sleeve I received from the Sheraton was still in the old SPG sleeve - guess they're using up old stock (they had the Marriott and SPG logos, so were post-merger, but are obviously pre-Bonvoy).
Feb 24, 2019, 3:29 pm
#467
Join Date: Feb 2008
Location: In the air
Programs: Hyatt Globalist, Bonvoy LT Plat, Hilton Gold, GHA Tit, BA Gold, Turkish Elite
Posts: 8,720
Definitely too early to tell, but my very early data points have been extremely positive. I have been in some nice suites recently.
Feb 24, 2019, 4:50 pm
#469
Join Date: Aug 2018
Posts: 902
will be staying at a MR-legacy property in Europe early next month, emailed them asking for an upgrade and got a prompt reply upgrading me to a junior suite and comp’ing breakfast. I have another stay later in the month at a W hotel, where I am actually a regular, and was told that whether or not I’ll be upgraded will be decided at checkin.
Feb 24, 2019, 4:57 pm
#470
Join Date: Dec 2007
Location: SFO
Posts: 4,917
While every property since Bonvoy launched has recognized me as "ambassador," including some properties that just a couple days before the launch recognized me as "platinum," it is still too early to tell how most properties will recognize ambassador. It disappoints me that Marriott didn't use the new program launch to differentiate ambassador from titanium. Properties still refer to the breakfast benefit as the "platinum breakfast" even for ambassador guests. Platinum is now the third-highest elite status. It's the old gold.
Feb 24, 2019, 5:52 pm
#471
Join Date: Apr 2009
Location: BC, Canada
Programs: Bonvoy Titanium Elite, VSE/MVC Chairman's Club
Posts: 547
Hmm, got the new black keycards last week, but got the old dark blue Sheraton keycards this week at the same property.
the rest of the package was the new Elite holder and Upgrade card both times.
the rest of the package was the new Elite holder and Upgrade card both times.
Feb 24, 2019, 6:30 pm
#472
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
All of my stays since the launch of Bonvoy have been at Delta, Ritz-Carlton and Westin properties. None have had Bonvoy keycards. Personally, I prefer Ritz-Carlton keycards since they are customized with the name of the property. Makes for a nice, cheap souvenir.
Feb 24, 2019, 7:47 pm
#474
FlyerTalk Evangelist
Join Date: Oct 2001
Location: check swarm
Programs: DL DM & 2MM, SPG/Bonvoid LT Titanium, Hyatt Globalist, $tarbucks Titanium
Posts: 14,404
Bonvoy or whatever the Marriott name brand is just not cool
It Was the Hottest Oscar Night Party. What Happened?
Lady Gaga is invited. So is Mahershala Ali. But the screaming fans outside Vanity Fair’s Oscar party in Beverly Hills this Sunday night may have a hard time recognizing everyone — like the two civilians who secured invitations in an online auction, bidding with customer-loyalty points from Marriott.https://www.nytimes.com/2019/02/21/s...car-party.html
Feb 25, 2019, 6:46 am
#476
Join Date: Oct 2013
Location: ORD
Programs: UA Silver, Marriott Platinum/LT Platinum, Hilton Gold
Posts: 5,594
Mar 3, 2019, 6:39 pm
#477
Join Date: Oct 2001
Location: San Francisco
Programs: UA 1k, SPG/Marriott Plat, IHG Plat
Posts: 1,020
So far my experience of the new Marriott Bonvoy has been:
- Consistent eye rolling/use of ironic voice (in a nice way) at the mention of Titanium status. Starting to wonder if that is intended and Marriott is going for a Kimpton kind of customer service feel but I doubt it given their corporate culture.
- Points no longer post for any of my stays. I'm back to waiting ten days then dealing with customer service again
- Consistent eye rolling/use of ironic voice (in a nice way) at the mention of Titanium status. Starting to wonder if that is intended and Marriott is going for a Kimpton kind of customer service feel but I doubt it given their corporate culture.
- Points no longer post for any of my stays. I'm back to waiting ten days then dealing with customer service again
Mar 3, 2019, 6:41 pm
#478
Join Date: Sep 2012
Location: SEA
Programs: AS MVPG & BoardRoom
Posts: 289
Mar 3, 2019, 10:45 pm
#479
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
So far my experience as Titanium has been...exactly the same as my experience as SPG Plat. Which is very good and always a suite upgrade. Outside the US of course. 