Sep 24, 2019, 11:34 am

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FAQ: Questions about points/nights for multiple rooms [Master Thread]

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Dec 15, 2018, 8:49 am

#46

el_jefe

Join Date: Feb 2006

Location: Scottsdale, AZ

Programs: SWA A-List Preferred & Companion Pass, SPG Plat, Hyatt Diamond, Hertz Prez Circle

Posts: 132

Earning Night Credits for Multiple Rooms

The new terms and conditions indicate (Sec 2.1.d(i)(3)) indicate that I can earn points for up to 3 consecutive rooms at a time. But do I receive Earned Night Credits for all 3 rooms also? eg. If I check in for 2 nights to 3 rooms, will I receive 6 night credits upon departure? if so, can anyone point to where in the T&Cs it covers this and/or if you had personal experiece with them posting this way?

I haven’t had luck finding this through a search so my apologies if this has been asked and answered.

Dec 16, 2018, 11:30 am

#47

RogerD408

FlyerTalk Evangelist

Join Date: Nov 2003

Location: South Florida

Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP

Posts: 11,329

Quote:

Originally Posted by el_jefe

No, you only get night credit for your own room and points for up to three rooms as long as they are booked under your account and you pay for the room(s). At least according to the T&Cs, now some properties mess up and you might get night credit for the other rooms, but, given Marriott is getting chincy, that could be pulled back should they do an audit on your account. There are many holes in the T&Cs and Marriott is good at putting a lot of wiggle room in their terms, so don't expect explicit terms that they might be held to.

Dec 16, 2018, 6:51 pm

#48

vishalgupta22

Join Date: Mar 2011

Location: BOS

Programs: BA Gold, AA Platinum, SQ Gold, Marriott Titanium

Posts: 1,582

I have a stay coming up with 2 rooms. I understand I won't get night credit for both rooms which is OK as I am already past 75 nights and roll over nights are gone

The question I have is:
Will I get Platinum Premier arrival gift miles for both rooms or only one room? Infact, will the hotel even offer for both rooms or just one room?

The property is Renaissance, Kuala Lumpur

Dec 16, 2018, 7:59 pm

#49

dlhy

Join Date: Jan 2013

Posts: 26

I have a question regarding 25 stays to hit platinum.
I understand that Marriott will honor stays until end of year for stays.
My question is do marriott still honor 3 rooms = 3 stays for 1 night terms?
As its not in the T&C it only stated that will honor the stays credited for elite.

Thanks.

Dec 16, 2018, 8:01 pm

#50

RogerD408

FlyerTalk Evangelist

Join Date: Nov 2003

Location: South Florida

Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP

Posts: 11,329

Quote:

Originally Posted by vishalgupta22

The PAG is for the member room only. Now some properties may extend (I don't know this particular one) but don't expect it. This also includes enhanced Wifi, if they offer it. Program benefits are for the member, not anyone/everyone they might know.

Dec 16, 2018, 9:23 pm

#51

MSPeconomist

A FlyerTalk Posting Legend

Join Date: Sep 2009

Location: Minneapolis: DL DM charter 2.3MM

Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM

Posts: 100,413

Quote:

Originally Posted by dlhy

NOT after August 18th. You only get nights/stay credit for one room.

Note also that to qualify for status on the basis, ONLY SPG stays count, no legacy Marriott properties.

Dec 17, 2018, 7:02 am

#52

el_jefe

Join Date: Feb 2006

Location: Scottsdale, AZ

Programs: SWA A-List Preferred & Companion Pass, SPG Plat, Hyatt Diamond, Hertz Prez Circle

Posts: 132

Quote:

Originally Posted by CJKatl

If you were at two or three different hotels you account should be shut down.

Why should this be the case? There have been several times where I'm staying in a city for an extended time and then visit a smaller outlying area. Rather than check out of my primary hotel, I'll just pack a small overnight bag and head out for one or two nights and then return. This was never an issue with SPG before and in fact would get points/nights/stay credit for both properties. Why is this grounds for program termination at Marriott and where in the T&Cs is this detailed?

Dec 17, 2018, 7:19 am

#53

RogerD408

FlyerTalk Evangelist

Join Date: Nov 2003

Location: South Florida

Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP

Posts: 11,329

Quote:

Originally Posted by el_jefe

The general premise is an individual can only be in one place at a time and the program calls for the member to be present to earn the credit. There are absolutely several corner cases, like yours, that are very legitimate and even if/when blocked by the system can/should be unblocked by a trained CSR. However, there are some that blatantly game the system by booking anyone they know under their account in order to gain status or earn points that they do not deserve. Simply put this is fraud and every program has T&Cs that allow them to "fire" a member.

Dec 17, 2018, 7:54 am

#54

X-ON

Join Date: May 2003

Location: LCY

Programs: SQ Krisflyer, QR Privilege Club, MB LT Plt (1K+ nights thx MB)

Posts: 1,038

Quote:

Originally Posted by el_jefe

This situation which is totally legit for instance in a city like Mumbai where if you have a meeting in one part of town you might to have to stay at another hotel for one night to avoid hours and hours stuck in a traffic jam in the evening. I would inform MR prior to my stay and explain the situation if they say no you cant get credit or you are not allowed to stay without risking getting your account closed I would just stay somewhere else at the competition

Dec 17, 2018, 12:39 pm

#55

GregWTravels

Join Date: May 2005

Location: London, England, United Kingdom

Programs: Marriott (Lifetime Titantium), whatever other programs as benefits make sense.

Posts: 1,920

Quote:

Originally Posted by el_jefe

It wasn't grounds for program termination in Marriott, no. I did it more than once (the exact situation you describe). The old terms (as I recall) were you would earn points, but not qualifying nights. Marriott had no concept of stays (outside of promos, but that's another discussion).

I believe the "you should be kicked out of the program" is one poster's opinion and does not represent Marriott's past or current terms and stated position.

margarita girl and nexusCFX like this.

Dec 17, 2018, 11:40 pm

#56

vishalgupta22

Join Date: Mar 2011

Location: BOS

Programs: BA Gold, AA Platinum, SQ Gold, Marriott Titanium

Posts: 1,582

Quote:

Originally Posted by RogerD408

Thanks

So if offered PAG for the second room, I will pick a non point amenity.

I understand program benefits are for the member, but it's not like anyone/everyone situation, I am paying for both the rooms and I will be surprised if Marriott members pay for rooms of any/every one they know. There was no need for this statement.

Dec 23, 2018, 3:14 am

#57

Pseudo Nim

Join Date: Jan 2006

Location: In the air

Programs: Occasional RTW club

Posts: 6,924

Credit for simultaneous rooms?

Looked for a FAQ thread but couldn’t seem to find one. I am travelling with a couple of colleagues, and they don’t care for points - and I plan on booking rooms for all of us. I used to get stay credit pre-merger with SPG per their T&Cs. Is this still valid with the new program? I don’t really care about the points, just the elite nights.

Dec 23, 2018, 3:33 am

#58

Pseudo Nim

Join Date: Jan 2006

Location: In the air

Programs: Occasional RTW club

Posts: 6,924

Never mind ... could’ve done a better job Googling. Answer is elite credit for one room only, points for all rooms.

Let me alter the question then... is it possible to choose WHICH room gets the elite credit? Suppose one room for 1 night, one for 5, one for 15 - will the system be smart enough to choose the 15 one? I’m somehow in doubt.