Marriott’s rocky rollout of new combined program not covered by bloggers
#32
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#33
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There's clearly been some sort of concerted effort on Marriott's part to suppress not just criticism but even mention of these issues.
#35
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Gary did just have another article where he semi-calls out Marriott
#37
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Most of what they publish seems to come from FT. But ... if they were trying to drive views, and potentials for clicks, an interview with someone from Marriott asking a few questions on how things are going, etc. would drive a lot of views.
Of course, in terms of silence, I'm very surprised I haven't been getting at least an update or two through a broadcast email. Seems pretty odd that they haven't done that.
Of course, in terms of silence, I'm very surprised I haven't been getting at least an update or two through a broadcast email. Seems pretty odd that they haven't done that.
#38
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Instead they've elected to go the status.marriott.com route. But of course that just says that all systems are now a go - and, oh, yes, your LT status may be reflected incorrectly.
#39
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I do SAP implementations all the time. A lot of these issues should have been worked out during the mocks and QA's. By day 5 of the implementation we should be further along than we are. On the other hand, we have no clue how many fires they put out to even get to this point. All in all, im personally disappointed in the roll out, but if everything is good by end of next week, I will consider this somewhat successful from a technical standpoint..
Back to the road next week and hopefully it will be smooth again.
#40
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#41
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this guy is not a travel blogger. He is a credit card promoter who aside that travels.
Useless reading.
Tpg is even worth. I sometimes wonder if he does not have a PR contract with Marriott.
Regarding aviation I think Sam chui is the winner. This guy does not fly if it’s not sponsored or press or media trip.
Flyertalk is a much better source and anyway they use flyertalk as a media agency and copy mast.
Useless reading.
Tpg is even worth. I sometimes wonder if he does not have a PR contract with Marriott.
Regarding aviation I think Sam chui is the winner. This guy does not fly if it’s not sponsored or press or media trip.
Flyertalk is a much better source and anyway they use flyertalk as a media agency and copy mast.
#42
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We did an internal HANA implementation recently and took our internal teams 3+ months to fix all the bugs, with more than one year of planning. I believe this comes down to the size of the enterprise, historic ERM systems etc. No comments on Marriott PR but I share the frustration here with confused status/lifetime status etc.
Back to the road next week and hopefully it will be smooth again.
Back to the road next week and hopefully it will be smooth again.
I understand its frustrating, but unless you NEED to act on it, wait. This isnt any different than people who complain that the wait times are horrible for airlines when theres a giant snow storm wrecking the east coast - sorry your miles didnt post, but is now really the time you HAVE to fix it?
I guess I just see this as a lot of teeth gnashing over a short term first world problem.
marriott should be better at communicating though. Status.marriott.com is useless as it doesnt seem to live report common bugs or issues.
Last edited by Antarius; Aug 24, 2018 at 12:36 am
#43
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Yes. If in doubt, DO NOT MERGE regardless of what Starriott tells you now. Unless you anticipate clear advantages to you from merging accounts, just.don't.do.it.
#44
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It is a bit of a shame that travel blogging at the successful end has moved from being a hobbyist service to being a commercial enterprise. Perhaps the lack of coverage can remind us that we are not the customers or audience of the travel bloggers, we are the product being sold.
#45
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this guy is not a travel blogger. He is a credit card promoter who aside that travels.
Useless reading.
Tpg is even worth. I sometimes wonder if he does not have a PR contract with Marriott.
Regarding aviation I think Sam chui is the winner. This guy does not fly if it’s not sponsored or press or media trip.
Flyertalk is a much better source and anyway they use flyertalk as a media agency and copy mast.
Its as rich as TPG saying he worked in investment banking at Morgan Stanley when we as an HR rep