Another pathetic cut from marriott : Make a Green Choice >> -67%
Aug 26, 2018, 10:30 pm
#106
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Originally Posted by gcashin
If Marriott actually wants to brand themselves as being environmentally responsible, they need to step it up, including making the MAGC points more commensurate with the potential inconvenience, and actually demonstrate some leadership elsewhere, instead of going backwards by using more disposable utensils and dishes to avoid hiring dishwashers.
Aug 27, 2018, 2:25 pm
#107
Join Date: Jun 2012
Location: CLT
Programs: Marriott Plat, AA Gold
Posts: 1,076
Marriott is not exactly a leader in sustainability - their practices are pretty much Greenwashing and the only time they pretend to be environmentally responsible is when they can save some money (as they can with housekeeping). They use a ton of plastic and styrofoam packaging, utensils, and plates in lieu of dishware, especially in some of their lower end properties like Courtyard, Fairfield, etc. Their recycling program is non-existent at many facilities, and among the worst in the industry - tons of club lounges using thousands of small plastic water bottles a day with nary a recycling bin in sight.
If Marriott actually wants to brand themselves as being environmentally responsible, they need to step it up, including making the MAGC points more commensurate with the potential inconvenience, and actually demonstrate some leadership elsewhere, instead of going backwards by using more disposable utensils and dishes to avoid hiring dishwashers.
I wouldn't be so quick to put this on customers - Marriott needs to offer a reasonable incentive for people to decline housekeeping, and cutting back the compensation by ~67% is a step backwards in encouraging more sustainable behaviour.
If Marriott actually wants to brand themselves as being environmentally responsible, they need to step it up, including making the MAGC points more commensurate with the potential inconvenience, and actually demonstrate some leadership elsewhere, instead of going backwards by using more disposable utensils and dishes to avoid hiring dishwashers.
I wouldn't be so quick to put this on customers - Marriott needs to offer a reasonable incentive for people to decline housekeeping, and cutting back the compensation by ~67% is a step backwards in encouraging more sustainable behaviour.
Aug 27, 2018, 2:28 pm
#108
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But yes, there is no inconvenience to reusing a towel. Unless you wash your towels daily at home, how is it any more work to hang it on the door vs leave it anywhere else and use it again?
Aug 27, 2018, 2:51 pm
#109
Join Date: Oct 2012
Location: YYC
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Posts: 2,343
But I think you all seem to be forgetting that a lot of former Marriott properties didn't offer MAGC at all and I believe some were only 250 points. So if it goes to 500 points that's still 2X what some were offering and much better than those that were offering nothing. Which is probably even more reason to doubt that you'll somehow see less people overall choosing MAGC, because even if less former SPG members do it, more former MR members probably will.
Aug 27, 2018, 3:26 pm
#110
Join Date: Jun 2012
Location: CLT
Programs: Marriott Plat, AA Gold
Posts: 1,076
The change in incentive varies by property, so I'd expect the outcomes will differ based more on the property than if a customer is heritage Marriott or SPG. The Marriott locations I can recall all offered 500 points, so it should be a wash. Yes, if a property was offering 0 or 250, and now offers 500, then they may see an uptick in customers choosing MAGC. But for SPG properties that used to offer 1500 and are now offering 500, I'd expect they'll see fewer people opting for MAGC.
But maybe a more pessimistic way to look at it is hopefully more former MR hotels do really implement it. If not and former SPG members stay there and expect any points, let alone 1500 they could be even more disappointed.
Aug 27, 2018, 4:43 pm
#111
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I love it when people say they are going to "punish" Marriott by taking maid service now. Really? Do you think this is even on the radar in Bethesda?
Aug 27, 2018, 6:24 pm
#112
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Join Date: May 2001
Posts: 10,971
Marriott is not exactly a leader in sustainability - their practices are pretty much Greenwashing and the only time they pretend to be environmentally responsible is when they can save some money (as they can with housekeeping). They use a ton of plastic and styrofoam packaging, utensils, and plates in lieu of dishware, especially in some of their lower end properties like Courtyard, Fairfield, etc. Their recycling program is non-existent at many facilities, and among the worst in the industry - tons of club lounges using thousands of small plastic water bottles a day with nary a recycling bin in sight.
If Marriott actually wants to brand themselves as being environmentally responsible, they need to step it up, including making the MAGC points more commensurate with the potential inconvenience, and actually demonstrate some leadership elsewhere, instead of going backwards by using more disposable utensils and dishes to avoid hiring dishwashers.
I wouldn't be so quick to put this on customers - Marriott needs to offer a reasonable incentive for people to decline housekeeping, and cutting back the compensation by ~67% is a step backwards in encouraging more sustainable behaviour.
If Marriott actually wants to brand themselves as being environmentally responsible, they need to step it up, including making the MAGC points more commensurate with the potential inconvenience, and actually demonstrate some leadership elsewhere, instead of going backwards by using more disposable utensils and dishes to avoid hiring dishwashers.
I wouldn't be so quick to put this on customers - Marriott needs to offer a reasonable incentive for people to decline housekeeping, and cutting back the compensation by ~67% is a step backwards in encouraging more sustainable behaviour.
What I am saying is:
1 - if one wants to help reduce waste, one should decline housekeeping no matter how few points they offer
2 - we definitely should not waste resources unnecessarily to make a point with Marriott
Don't twist my words, please.
Aug 27, 2018, 6:27 pm
#113
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Join Date: May 2001
Posts: 10,971
), you deal with it.Frankly, if you see those expose on how hotel rooms are cleaned, you probably want to decline housekeeping anyway
Last edited by username; Aug 27, 2018 at 6:32 pm
Aug 27, 2018, 6:35 pm
#114
Join Date: Nov 2011
Location: California
Programs: Hyatt Global, Marriot Lifetime Titanium
Posts: 2,282
Marriott is not exactly a leader in sustainability - their practices are pretty much Greenwashing and the only time they pretend to be environmentally responsible is when they can save some money (as they can with housekeeping). They use a ton of plastic and styrofoam packaging, utensils, and plates in lieu of dishware, especially in some of their lower end properties like Courtyard, Fairfield, etc. Their recycling program is non-existent at many facilities, and among the worst in the industry - tons of club lounges using thousands of small plastic water bottles a day with nary a recycling bin in sight.
If Marriott actually wants to brand themselves as being environmentally responsible, they need to step it up, including making the MAGC points more commensurate with the potential inconvenience, and actually demonstrate some leadership elsewhere, instead of going backwards by using more disposable utensils and dishes to avoid hiring dishwashers.
I wouldn't be so quick to put this on customers - Marriott needs to offer a reasonable incentive for people to decline housekeeping, and cutting back the compensation by ~67% is a step backwards in encouraging more sustainable behaviour.
If Marriott actually wants to brand themselves as being environmentally responsible, they need to step it up, including making the MAGC points more commensurate with the potential inconvenience, and actually demonstrate some leadership elsewhere, instead of going backwards by using more disposable utensils and dishes to avoid hiring dishwashers.
I wouldn't be so quick to put this on customers - Marriott needs to offer a reasonable incentive for people to decline housekeeping, and cutting back the compensation by ~67% is a step backwards in encouraging more sustainable behaviour.
Aug 27, 2018, 7:00 pm
#115
Join Date: Dec 2009
Location: COS
Programs: UA Gold/1.5MM (several years running now!), Marriott LTTE, Hertz Prez
Posts: 1,899
To me, it's one of those YMMV situations. I recently had about a year-and-a-half consulting engagement down in Miami. In all of my years of travels, I have never experienced such poor housekeeping services. It was maddening, and it was across the spectrum of brands and price points. And it didn't make one bit of difference if I tried to bribe them with good tips - sloppy, sloppy, sloppy - lazy. So I was good with only allowing them in when my batch of four clean towels ran out. I'm pretty cleanly in a hotel room, anyway. And I'd imagine the 250/500 SPG points I picked up each MAGC night totaled to not only a few free nights worth of points over the long course of time. So yeah, it was a valuable feature in that scenario. But not one I ever take advantage of when vacationing and my wife is going through all of the towels pretty much daily.
Aug 27, 2018, 10:37 pm
#116
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Join Date: May 2001
Posts: 10,971
I think just we think Marriott is being hypocritical disguising this as an environment thing, some members are being hypocritical by not admitting they really only care about the points they earn. That is fine - this is FT. However, just admit it.
Aug 28, 2018, 1:07 am
#118
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Wrote them and they are kind of “we don’t understand what you mean”.
Aug 28, 2018, 1:28 am
#119
Join Date: Dec 2013
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It is not so black & white. If the environmental impact of asking housekeeping done for just one night was so terrible as to cause severe sickness to dozens of people in that town, then most would decline housekeeping even if no points are offered. At the other extreme, if the environmental impact was absolutely zero, most would want far more than 1500 points to forego housekeeping. The reality is in between. That means the fewer points offered, the more you tilt the balance one way, which is not to say that people care 0% or 100% about housekeeping.
Aug 28, 2018, 7:00 am
#120
formerly fdemoulin
Join Date: Jun 2010
Location: UK
Programs: SPG Lifetime Platinum, BA Silver, Virgin Flying Club Red
Posts: 916
I always request that towels and sheets not be changed every day, perhaps once every 5 days if staying longer. I dont ask for the green option as I do like my bathroom being cleaned and bed made up, maybe I am a bit lazy! You can still opt for this service which should not have an environmental impact. I couldn't care less about the few points, I think some people on this forum would sell their kids for points!!