C17PSGR

Agreed on the preaching but no need to worry about the workers. There's always a shortage of housekeepers so any savings in housekeeping hours just means less of a need for recruiting.

itsaboutthejourney

I laughed reading it, but I have to give you credit for the spin "Most hotels are short-staffed anyway so this doesn't have any actual impact on any current employees".

C17PSGR

It's not spin .... it's just a fact: "The US Bureau of Labor and Statistics estimates there were over 847,000 job openings in the leisure and hospitality industry as of April 2017."

https://osucascades.edu/sites/osucas...ortage_tmm.pdf

No housekeeping programs/incentives aren't unique to Marriott ... it's an industry wide trend. Obviously, there aren't any safety issues associated with it. I have no idea what percentage of the guests in a typical hotel skip housekeeping (most of my stays are just one nighters) but even if its 20 percent, that won't have much of an impact considering labor shortages, absenteeism, and employee turnover.

kaizen7

I believe Accor hotels have similar program.

claes059

I regret it, and I do not like Marriott at all, I try to avoid Marriott hotels and try to book the former Starwood hotels. I know I am fooling myself since they have becom Marriott hotels. One can feel an different attitude at the reception, talking al lot about categories and rates, instead of looking at the wishes of a long term loyal guest. But I still opt for MAGC for our planet. Even when housekeeping is cleaning in a sustainable way, the wasmachines and ironmachines cost a lot of energy and it uses washpowder and liquids, withening etc etc. No, not every day all my linen of the bed washed.
But I do like it to have the housekeeping make up my bed and make to clean up my room / suite. But evertime I hear its not possible.

ikwia

It appears the MAGC benefit has gone from earning points for a maximum of 3 nights to earning points for a maximum of 2 nights. At least that’s what I’m seeing on the reservation I just did mobile check-in for.

mikebor

Yup it went down. Not surprising, Marriott ruining even the little points you used to get. It's amazing how greedy this company is now. Well then again, maybe it isn't.

AAir_head

I never really cared about the points, so no big deal. I'm perfectly capable of making my bed and keeping the room in good order for the duration of my stay. Even before MAGC I would tell the FDC at check-in to have housekeeping skip my room, then would hang the "Do Not Disturb" sign on the door and leave it there. I don't generally consider it good practice to give anyone reason to enter my room in my absence.

cheers!

nequine

Even thought I was doing the MAGC (want the points plus was just travelling this time myself) and thus didn't get housekeeping, someone did visit my room to drop off bottles of water.

Bravada04

Boy, I remember watching Arne when the merge first happened saying how great things are going to be...…….even better than what they were / are at the time; How much better the program is going to be...…..yada, yada, yada.

Always see him getting interviewed where the questions are planned etc., for the positive. Would love to see him sit down on National TV in front of real members and throw some questions his way with data to show how everything has gotten worse!

….I miss SPG soooooo much!

tarheelnj

For those of you who do select MAGC, what do you do about tipping? About a year or so ago, I switched to daily tipping, instead of one bigger tip at the end of the stay (seems to reward the staff that actually did the work).

Now, with MAGC, on the last day (for a shorter stay) or on the "cleaning day" for longer stays, I still tip for the unserviced days, since I'm guessing the staff didn't get a raise to cover the rooms they're no longer cleaning. Or have the hotels gotten really good at predicting the number of MAGC rooms, so that the staff they do still employ still clean the same number of rooms as before?

daloosh

I tip daily, but I've found the skipping to be unpredictable, so I leave a tip out each day. If they do it right and skip, the money should still be there when I return. I don't know about the algorithms Marriott might use to figure out how many staff to keep on hand, so I don't try to make up for non-cleaning days.

Antarius

This. One of the big gripes during the strikes was that Marriott was cutting hours and changing schedules based on declined housekeeping. Based on MAGC and checkouts, they have a rough idea of the number of rooms needing to be cleaned.

I don't. I think the concept of tipping is stupid. and keep the DND tag up the entire time as well.

That said, I do tip in cases where exceptional service is provided or to positions where tips are part of the wage such as waitstaff. I don't tip the check in person on a regular basis either and I don't think most do either.

SkyTeam777

I do make a green choice at every hotel where it's offered. Out of the past 20 times, I have NEVER gotten the points automatically. Each one takes 3-4 weeks of chasing via Twitter. Definitely a bait and switch program.