Originally Posted by C17PSGR
(Post 30795491)
Were you Ambassador in 2017 under the SPG program? For those of us who were selected under the Marriott unpublished ambassador program, we were given an ambassador when we were notified of the selection.
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If you’ve never used your Ambassador status, is it possible you don’t fully understand its benefits? |
Quite possible. I asked my Hyatt Ambassador what they could do for me? He told me that he would make sure my room requests were met prior to arrival like: Extra towels, non smoking things like that. He also said he could make reservations for me. Honestly I would never use this being that I expect the hotel to read the notes on the reservation and I always use Citi 4th night free or Amex FHR to make reservations to get actual benefits that save me money. I asked my (Hyatt) Ambassador if he could get me special pricing on hotels and he said NO. So I never saw any point of contacting him after that. He contacted me once 3 years ago. lol I've qualified 2x since then and haven't heard from him since...... I have no idea if the SPG/ Marriott/ Bonvoy Ambassador is better but I honestly doubt it unless they can save me money I don't care for cheap wine and sugary snacks.
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So far, the main benefit I felt from Ambassador service is one contact point for all my stay needs. Whether arrange airport transfers or some special request like book unique room. I still make my own reservations and update my amb about that (notify her if the stay is special or just a quick stay. If I need to ask something from a hotel staff that I know personally, then I still email the person directly. Whether being ambassador member I get better upgrade etc ... I cant say just yet. |
So, today marks the first time that I was address by the new elite tier names, and I like it. I checked in to the St. Regis BKK yesterday and was thanked for being "Platinum Premier Elite w/ Ambassador," while today at the Le Meridien Ko Samui, my status was not mentioned verbally but the sheet with the stay info they had me sign showed "Ambassador Elite" status. Hope this is the beginning of being recognized as something ,ore than platinum
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Originally Posted by helvetic
(Post 30796262)
So, today marks the first time that I was address by the new elite tier names, and I like it. I checked in to the St. Regis BKK yesterday and was thanked for being "Platinum Premier Elite w/ Ambassador," while today at the Le Meridien Ko Samui, my status was not mentioned verbally but the sheet with the stay info they had me sign showed "Ambassador Elite" status. Hope this is the beginning of being recognized as something ,ore than platinum
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So far i’ve got a welcome as a Titanium which is correctly a new new, but not my actual status :) For those who didn’t understand why some of us regretted the decision to do away with specific elite level key card holder, perhaps it’s now making more sense? |
Originally Posted by hockeyinsider
(Post 30796369)
Umm, "platinum premier elite [with] ambassador" is the old name.
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i wonder if marriott has taken up the part in their terms of service where certain folks may be upgraded to amb level without having done the nights and spend requirement. i had assumed they would use this similar to how they handled the old Plat Premier before it was devalued.
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Originally Posted by swintec
(Post 30797604)
i wonder if marriott has taken up the part in their terms of service where certain folks may be upgraded to amb level without having done the nights and spend requirement. i had assumed they would use this similar to how they handled the old Plat Premier before it was devalued.
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Originally Posted by swintec
(Post 30797604)
i wonder if marriott has taken up the part in their terms of service where certain folks may be upgraded to amb level without having done the nights and spend requirement. i had assumed they would use this similar to how they handled the old Plat Premier before it was devalued.
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Did your 130 nights on 2018 is earned throught legacy SPG only stays ... or mix between Marriott and SPG ?
Because if its the 2nd, then you need the 20k spending to reach amb the only way to reach amb without spending is with 100 nights at legacy SPG ONLY in 2018 |
@kaizen7 Yes, it was a mixture of stays. Actually probably predominately Marriott stays.
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Originally Posted by swintec
(Post 30797604)
i wonder if marriott has taken up the part in their terms of service where certain folks may be upgraded to amb level without having done the nights and spend requirement. i had assumed they would use this similar to how they handled the old Plat Premier before it was devalued.
Originally Posted by applejax
(Post 30800667)
Really? Thats very interesting. I somehow doubt it because after I was not upgraded to Ambassador status like I had expected after my 130 nights I called and talked to a very nice agent.
How much was your spend? Did you really average less than $150 night even after drinks and incidentals? That seems very low as an average. |
@C17PSGR Yes we were well under the $20,000 closer to $15,000. My stays are typically corporate rate stays, a lot of Asian hotels and additionally I almost never spend anything additional at the property other then room rate and parking on occasion. But now you all have gotten me so curious about the Ambassador service that you've motivated me to reach out to my Hyatt rep and see what they can do for an upcoming stay for a special occasion.
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