St. Regis Mumbai, India [Master Thread]
#121
The hotel is going downhill fast, especially under a new General Manager who has no clue how to run it. Also, it is becoming more of a business hotel than a luxury one. Here is a take on the hotel after returning there three years in a row.
https://livefromalounge.com/the-st-regis-mumbai-change/
https://livefromalounge.com/the-st-regis-mumbai-change/
I thought the service during breakfast was great, their breakfast itself is great though. In 2022 we did Easter brunch there with friends and we enjoyed it so much we missed our train the same day at 5pm. This year, we had dinner at Sette Mara and had no issues, great food, great service.
Rooms had issues post Covid, but in 2022 we saw they were mostly back to good conditions. We generally got one category room upgrades even when I was gold, the disappointment was that with Platinum we did not receive any better upgrades there. The renovation should definitely help in the rooms part though.