That’s a new one! I’ve had them question a rate once as he never saw that rate code before and wanted to know where I booked it. I told him Marriott and he didn’t question any further.
Good luck and keep us posted.

Alright, so I have a bit of the update and wanted to see the resolution before posting too much. The hotel was the Courtyard Boston Copley Square, whilst I wasn’t impressed with the rate change without prior notice they did bring it up on check-in and over the last 24 hours have resolved all the issues with the LNF team and investigated the rate difference further.

i can only guess as this is a smaller hotel then any other Marriott I have stayed in, they were more surprised of the rate difference and wanted to investigate further . Following speaking to the supervisors and GM aside from the initial frustration I have been very satisfied with their approach and the overall service at this hotel and would recommend.

I did also email LNF and they contacted the hotel immediately to resolve so ultimately cannot complain about the resolution.

Thanks for all the advise.

This past year, I’ve been finding the same thing. It’s been increasingly more difficult. Lots of sites combining or dissolving.

That being said, my kayak alert finally came up with something today after a few months. When I clicked room was gone and only showing rates same as Marriott.

But a breakfast rate was available for less. Am currently waiting for a response to my claim now.

Not as easy, but certainly not impossible.

I try to be flexible with hotels in same location. If I can’t find one hotel, I’ll try another.
I keep on checking up till the date, hence I only book refundable rates as you never know when something might pop up.

Its just more work involved, but worth the savings.

Just what the future will bring with merger progressing, who knows.